Nama : Syifa Akmalia

Kelas : AK21D
NIM : 21416262201131
TUGAS BAHASA INGGRIS II

1. Why is Lisa calling Sports Centre?

• She bought an exercise bike from your store last year, and she having problems
with it. she need to have it repaired.

2. Is Nancy able to help Lisa?

• Yes

3. What kind of problem does Lisa have with her exercise bike?
• Bought an exercise bike from your store last year, and I am having problems with
it. I need to have it repaired.

4. What happened when Lisa pushed the Start button?

• She think there is a problem with the bike's computer console because the LCD
screen does not display the different features.

5. What is the model of Lisa's bike?

• Its a 126 upright ford bike

6. How much does it cost to have the bike repaired?

• It will cost $75.00 for labor.

7. What will happen if the technician has to replace any parts?

• If we have to replace any parts, that will be cost extra

8. Why is the bike no longer covered by the warranty policy?

• Because lisa bought that bike fifteen month ago, and the standard warranty only
cover a year

9. When can Sports Center send a technician to Lisa's house?

• Next Thursday November the twenty third at 2:00PM available. Otherwise, the
next date has to be December the eighth at 10:00AM.

10. What does Sports Center do to remind people of their appointment?

• Somebody will give you a call the evening before to confirm the appointment
11. What types of payments does Sports Center accept?
• He accept credit card payment

12. What types of costs does the extra warranty policy cover?
• Fifty dollars for one-year warranty, seventy-five dollars for two years, and a
hundred dollars for three-years.

13. How often can Lisa call for services under the extra warranty policy?
• Any times the bike needs services. It does not matter how many times you call us
in a year. Also, if we cannot fix the problem, we will provide you with a new
exercise bike.