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  • Resume Ivana

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    Ivana Putri
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    Ivana Trisna graduated with a degree in Traditional Chinese Medicine but has since worked in various fields including teaching English in Vietnam, project coordination, healthcare administration, and most recently in marketing support and customer service for a light steel building materials company. She utilizes skills in Microsoft Office, marketing tools, customer relations, and digital marketing.

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    Ivana Trisna graduated with a degree in Traditional Chinese Medicine but has since worked in various fields including teaching English in Vietnam, project coordination, healthcare administration, and most recently in marketing support and customer service for a light steel building materials company. She utilizes skills in Microsoft Office, marketing tools, customer relations, and digital marketing.

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    © All Rights Reserved
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    7 views2 pages

    Resume Ivana

    Uploaded by

    Ivana Putri
    Ivana Trisna graduated with a degree in Traditional Chinese Medicine but has since worked in various fields including teaching English in Vietnam, project coordination, healthcare administration, and most recently in marketing support and customer service for a light steel building materials company. She utilizes skills in Microsoft Office, marketing tools, customer relations, and digital marketing.

    Copyright:

    © All Rights Reserved
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    of 2

     

    Contact
    +6281354324887 (Home)
    Ivana Trisna
    ivanatp8@gmail.com Marketing Support | Digital Marketing | E-Commerce
    Surabaya, East Java, Indonesia
    www.linkedin.com/in/ivanatrisna
    (LinkedIn)
    Summary
    Top Skills Despite the fact that I graduated from Universitas Airlangga as a
    Microsoft Word Traditional Medicine student, I was able to advance in other fields
    Microsoft PowerPoint of work. In 2018, I worked as an English teacher in Touch Vietnam
    Project Coordination Project hosted by AIESEC Foreign Trade University Ho Chi Minh
    City, Vietnam. When I returned to Indonesia, I continued to hone my
    Certifications skills as a Project Coordinator for LITE 3.0 (Living In The Equality),
    EFSET English Certificate 59/100 which was hosted by AIESEC in Surabaya. In 2019 for 6 months,
    (B2 Upper Intermediate)
    I managed to work as a Sanitarian Assistant at Puskesmas. In the
    Pengelolaan Administrasi
    Perkantoran year 2021, I completed my Administration Office Training at the
    UPT Balai Latihan Kerja Surabaya and earned my Competence
    Administration Office Certificate from the National Professional
    Certification Board (BNSP). I'm currently working on my customer
    relations and digital marketing skills for light steel building materials.

    Experience
    PT Kencana Maju Bersama
    1 year 5 months

    Marketing Support
    August 2022 - Present (5 months)
    Surabaya, East Java, Indonesia

    Responsible for customer support (Letter of Support and Material Guarantee


    Letter) and marketing support by organizing various developments (online/
    offline), carrying out market research using marketing tools (content creation,
    storyboard, digital marketing), and providing assistance in promotional event
    organization.

    Customer Service Officer


    August 2021 - July 2022 (1 year)
    Surabaya, East Java, Indonesia

    I perform daily administrative tasks to ensure the department's functionality


    and activity coordination (ex. making and receiving calls). I also communicate
    directly with clients, establish trustworthy relationships, and provide product

      Page 1 of 2
       

    information. I put my extensive knowledge of Microsoft Office, marketing


    software, and online applications to use.

    Pusat Kesehatan Masyarakat


    Sanitation Assistant
    November 2019 - April 2020 (6 months)
    Kota Surabaya, East Java, Indonesia

    As a part-time employee of Sememi dan Putat Jaya Health Center


    (Puskesmas), I help to promote environmental health programs,
    epidemiological investigations and control (for instance, fogging), and
    determine and uphold relevant regulations (food and water processing,
    serving, collection, and disposal of solid wastes)

    Education
    Universitas Airlangga
    Bachelor of Applied Science - BASc, Traditional Chinese Medicine and
    Chinese Herbology · (2015 - 2020)

      Page 2 of 2

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