Internet Café PROJECT PROPOSAL

Business Plan
Location
 Kabitaka
 Best located on a central place, a house on any street nearest to the shops for easy access.
Merits
 It will be the first business of its kind in this area so zero competition.
 Prices inexpensive enough to accommodate anyone needing access to things like ECZ
results checking, email setting up, and so on.
 Unique to this kind of business is the fact that an internet café is extremely easy to put up.
Furniture and hardware can be assembled and set up within a day or two depending on
how decorative you would like to go and software can be installed within minutes
depending on how elaborate you would like your user interface to be (easy access of
social media like Facebook, Youtube and online marketplaces like Ebay, Amazon and so
on).
 Requires little maintenance. Cable management and maintenance is significantly reduced
by using a wireless connection for computer terminals and other peripheral devices like a
printer, photocopier and so on. Computer hardware and peripherals do not require regular
replacements unless users are slamming their fingers on keyboards and knocking down
monitors. Operating systems and application software can easily be reinstalled with old
purchased software licenses that can be shared among computers for reduced cost. This
keeps the cost of running the business relatively low.
 Also has the unique advantage of time. It can be conducted any hour of the day, any day
of the week on any holiday and tailored to fit into most people’s lives in the community
effortlessly for absolute convenience. For instance, it can be open as early as 6am for
teachers to compile and print school work and modules before heading out for work. It
can also close as late as 11pm to accommodate diverse knocking-off schedules affording
people enough time to compile, scan and print documents in advance for usage the
following day.
Products and Services
 Paid computer usage for internet, typing and so on.
 Printing, photocopying, scanning and laminating.
 Short course studies of about 3 - 6 months
 Basic Computer Literacy - Includes skills like typing, writing assignments,
application letters and resumes in Microsoft Word, Excel, and PowerPoint.
 Introduction to Programming - Fundamentals of programming; Designing
programs using basic languages like Python and C.
 Introduction to Web Design – Fundamentals of web design; Designing websites
with basic HTML and CSS knowledge.
  Design of logos, business cards, birthday cards, wedding cards and so on, brochures,
flyers, posters, banners, and album art.
 A few commonly used school and office work stationeries for sell such as writing books,
pens, pencils, erasers, sharpeners, rulers, tape, notepads, paperclips, sticky notes, push
pins, staplers and so on.
Licensing and Legality of Business Operation
Obtaining a trading license from Zambia Information and Communications Authority
(ZICTA).
 License class or category

Necessities
Computer Equipment
1. Desktop computer set

Specs: Intel Core i5, 4gb Ram, 250gb Hdd, 20 inch Monitor
Price for each = k4500 – k5500
Starting quantity needed = 4

2. Router
3. Multifunctional printer (printer scanner photocopier)
4. Laminator
5. Computer headphones
Furniture
Amenities
Security
 Security guard to keep watch on pesky thefts, enforce disregarded important policies and
remove disruptive customers.
 Security surveillance cameras for more discrete thefts, crafty violations and subtle
misappropriations.
Supplementary items
  Fan
 Stove, cupboard and regular kitchen utensils.
 Toilet tissue, hand washing soap and detergents.
 General cleaning tools
Back up equipment
 Inverter/Ac Drive for computers and other equipment to keep running during power
outages

Other Considerations
 Ensuring users log out of the computers or logging them out if they forget to avoid others
gaining access to their emails or sensitive accounts.
 Air conditioning or fans to keep users comfortable as CPUs generate heat.
 Restricted downloads to preserve bandwidth.
 Setting up web policies to restrict illegal site visiting.
 Sanitizers on computer desks for sensitive users.
 Waiting area with some chairs and a small table with brochures and magazines.

Café Policies and Guidance

On door (To follow state guidelines)
No mask no entry!
Sanitize hands before entry!
At front desk (For customer assistance)
To our valued customers, please keep track of time spent and bill to avoid unplanned for
expenses.
Take care of your belongings and unplug any removable devices.
Feel free to ask for assistance whenever needed.
On each computer terminal (To avoid inappropriate or illegal use of internet that primarily
places company’s legality and reputation at risk and also compromises the safety of network and
computers)
1. Exercise good judgement and avoid malicious and scam websites, emails, links and
online correspondence.
2. Do not view, download or upload obscene, offensive or illegal material!
3. Do not use the computers to perform illegal actions such as hacking, fraud, buying/selling
of illegal goods and more!
4. Do not execute and install software downloaded or from a removable device. Be careful
when downloading and opening/executing files and software. If they are unsure if a file is
safe, they should ask [their supervisor/ IT manager/ etc.]
5. Do not spill water or beverage on computer equipment.
6. You are responsible for any damages caused to computer equipment.
7. Please do not litter!