Professional Documents
Culture Documents
*Annual report for FY22 can be accessed from the link here or
https://www.kotak.com/content/dam/Kotak/investor-relation/Financial-Result/Annual-
Reports/FY-2022/kotak-mahindra-bank-21/Kotak-Mahindra-Bank-Limited.pdf
Consumer Assets
Under the Consumer Assets portfolio, the Bank offers a wide range of products. The
key ones are home loans, loans against property, personal loans, gold loans,
working capital loans (for small businesses).
Consumer Bank advances has been the core focus of the bank which increased the
total advances by 34.67% in YOY for FY22.
Mortgages
Under the umbrella of Consumer Assets at Kotak Mahindra Bank, there’s a spectrum
of loan products majorly categorized under unsecured and secured lending.
Under the secured financing, financing with Property as collateral is called
mortgages, with Home Finance (HF) and Loan against Property (LAP) being the 2
options.
Digital Mortgages
With the rise of digital ecosystem in the country, and positioning of Kotak Mahindra
Bank as digital first bank. Digital customer acquisition and digital fulfilment of
mortgages has a very high potential for future growth.
Physical and document heavy nature of mortgage product poses some key
challenges moving towards digital ecosystem. Whilst the overall shift in consumer
behavior across various financial products in the past decade, how do we make the
shift happen for a product like home loan still remains an anomaly to a large extent.
Problem Statement
With the help of some of the best practices across the globe and in India with a
mission to change the existing traditional mindset to digital first mindset, we want you
to envision a future where home loan customers could be acquired and fulfilled
digitally, using, but not limited to, majorly the 4 factors mentioned below:
1. Process related changes
2. Changes in technological landscape
3. Strategic collaboration with external parties
4. Dependence on the larger real-estate ecosystem for registrations of title
online
Your proposal must include the growth plans, and path to/path of profitability over the
next 5 years. You are free to make intelligent assumptions wherever required.