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Activity 1 Essay.
Group work and discussion on how to indicate how the ISO 9001:2015 (with existing ISM
elements) can be implemented in shipping operation.
4. Describe the mandatory requirements on laws and regulation by ISO 9001. Answer:
ISO 9001:2008 specifies requirements for a quality management system which ensures that a
company provides products/services that meet customer as well as any applicable statutory
and regulatory requirements. Moreover, ISO 9001 aims to enhance customer satisfaction.