ISO ("International Organization for Standardization")

ISO is an independent, non-governmental international organization with a

membership of 165 national standards bodies.

ISO: a global network of national standards bodies. Our members are the foremost
standards organizations in their countries and there is only one member per
country. Each member represents ISO in its country.

Benefits of Getting ISO Certification

 Customer satisfaction – To satisfy a customer’s needs, the company must

first identify their market and its needs. By having insight regarding the needs of
their market, companies are able to continuously deliver products and services
that fulfill the needs of their market.

 Integration of internal policies and procedures – Collating all Quality

Managements Systems (QMS) documents and having is certified as compliant
by ISO aims to streamline the company’s processes and procedures.

 Improved company image and reputation – getting or even attempting to

get ISO 9001:2015 certification is no easy feat. As mentioned earlier, having this
certification puts a company in the ranks of other companies from around the
world that follow the same quality standards.

 Company culture that is aimed towards continuous improvement – a

company that complies with the ISO 9001:2015 have procedures that aim to
improved products and services; it also aims to promote the professional
development of its employees and the company culture.

 Opportunities for partnerships – because getting ISO-certified impels that

they meet international standards of practice, there are certain companies that
make ISO certification as a requirement to become an accredited supplier in their
organization.
ISO 9000 was first published in 1987 by ISO. ISO 9000 is defined as a set of
international standards on quality management and quality assurance
developed to help companies effectively document the quality system elements
needed to maintain an efficient quality system. They are not specific to any one
industry and can be applied to organizations of any size.
ISO 9001 is defined as the international standard that specifies requirements for a
quality management system (QMS). Organizations use the standard to demonstrate
the ability to consistently provide products and services that meet customer and
regulatory requirements.
The current version of the ISO 9001 standard is 9001:2015.
The standard is used by organizations to demonstrate their ability to consistently
provide products and services that meet customer and regulatory requirements and
to demonstrate continuous improvement.

(9001. ISO 9000 is a series, or family, of quality management standards, while

ISO 9001 is a standard within the family. The ISO 9000 family of standards
also contains an individual standard named ISO 9000. This standard lays out
the fundamentals and vocabulary for quality management systems (QMS).

The ISO 9000:2015 and ISO 9001:2015 standard is based on the following
Seven principles of Quality management.

1 – Customer Focus.
2 – Leadership.
3 – Engagement of People.
4 – Process Approach.
5 – Improvement.
6 – Evidence-based Decision Making.
7 – Relationship Management.
ISO 9001 Mandatory Requirements — Documents and Records
1. Monitoring and measuring equipment calibration records
2. Records of training, skills, experience and qualifications.
3. Product/service requirements review records
4. Record about design and development outputs review
5. Record about design and development inputs
6. Records of design and development controls
7. Records of design and development outputs
8. Design and development changes records
9. Characteristics of product to be produced and service to be provided
10. Records about customer property
11. Production/service provision change control records
12. Record of conformity of product/service with acceptance criteria
13. Record of non-conforming outputs
14. Monitoring measurement results
15. Internal audit program
16. Results of internal audits
17. Results of the management review
18. Results of corrective actions

Non-Mandatory Requirements — But Often Included

1. Procedure for determining context of the organization and interested parties
2. Procedure for addressing risks and opportunities
3. Procedure for competence, training and awareness
4. Procedure of equipment maintenance and measuring equipment
5. Procedure for document and record control
6. Sales procedure
7. Procedure for design and development
8. Procedure for production and service provision
9. Warehousing procedure
10. Procedure for management of nonconformities and corrective actions
11. Procedure for monitoring customer satisfaction
12. Procedure for internal audit
13. Procedure for management review
What are the six mandatory quality procedures?

Six procedure are-

1. Control of Documents,
2. Control of Records,
3. Internal Audit,
4. Corrective Action,
5. Preventive Action,
6. Control of Non-Conforming Products.

ISO 14000 is a series of environmental management standards developed and

published by the International Organization for Standardization ( ISO ) for
organizations. The ISO 14000 standards provide a guideline or framework for
organizations that need to systematize and improve their environmental
management efforts.

The ISO 14000 family includes most notably the ISO 14001 standard, which
represents the core set of standards used by organizations for designing and
implementing an effective environmental management system (EMS).

Year Edition

1996 1st Edition

2004 2nd Edition

2015 3rd Edition

ISO 14000 is a family of standards related to environmental management that

exists to help organizations (a) minimize how their operations (processes, etc.)
negatively affect the environment (i.e. cause adverse changes to air, water, or
land);

The primary objective of the ISO 14000 series of standards is to promote effective
environmental management systems in organizations. The standards seek to
provide cost-effective tools that make use of best practices for organizing and
applying information about environmental management.

ISO 14001:2015 – The requirements of an EMS

ISO 14004:2016 – EMS Guidelines
ISO 14005:2019 – Guidance on a phased approach

An EMS follows a Plan-Do-Check-Act Cycle, or PDCA.

1. Develop an environmental policy

2. Planning your EMS
3. Implementing it in your organization
4. Monitor the system
5. Take action

EMS 14000 or 14001 Component:

Within the standard there are numerous elements of ISO 14001 that are required to
be met by organizations seeking formal recognition for their EMS. General
requirements include:

 Development of an environmental policy that reflects an organization’s

commitments;

 The appointment of a person(s) responsible for the EMS's coordination;

 Identification of how the organization interacts with the environment;

  Identification of actual and potential environmental impacts;

 Identification of environmental compliance requirements;

 Establishment of environmental objectives, targets and programs;

 Monitoring and measurement of the progress to achieve its objectives;

 Reviewing the system and environmental performance; and

 Continuous improvement of the organization’s environmental performance.

Test Standard Institution: [ANP]

AATCC, ISO, IWTO, ASTM, BSTI.

Some Test Standard: [ANP]

BDS, BS, JIS, DIN, SN, AS.