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GARY SMITH CLARK

Montes de Oca, San José | +506 83303499 | gary.smith.clark@gmail.com | LinkedIn

Dear Emerson Team,

With the utmost eagerness, I want to express my interest & passion for the eCommerce Specialist
role at Emerson. As someone who is passionate about administrative tasks and provides
support to different stakeholders with strong business acumen, I know my versatile skills
and qualifications will make me an asset to the team.

As you will find on my resume, I have had various experiences with many different roles in
Customer Support & Administrative Assistant from my time at Clicklease Costa Rica and
other roles. I am looking to make the next step in my career by leveraging my creativity,
attention to detail, analytical skills, and customer satisfaction service to increase client
engagement within your company.

As a prospective employee, I can immediately bring the following qualities to the team:

Previous Customer service and Operations Experience: In my previous experience as a

Customer Advisor and Administrative assistant at Clicklease, I collaborated with the support
team through platforms including Salesforce and Excel. Prepare complete and accurate work
including appropriately notating accounts as required. Ability to learn including strong
problem-solving skills. Understand problems that vendors and clients are facing, categorize,
document, and decide on a course of action on when and to whom to Escalate. I also participate
in activities designed to improve customer satisfaction and business performance.

Collaboration, Priority, and Adaptability Skills: Throughout my experiences, I’ve

collaborated with both internal and external stakeholders to present data regarding our business
models. By doing so, I created stronger relationships with senior-level executives and
organizations including finance, retail, and sales. I’ve worked on multiple projects at once and
exceeded expectations in each of my roles.

While my resume provides a quick summary of my experiences, I hope to have the opportunity
to share how I can bring value to your company’s needs.

Sincerely,
Gary Smith Clark