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Windows cannot access the file C:\Windows\winsxs\amd64_microsoft-windows-

servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\CbsCore.dll
for one of the following reasons: there is a problem with the network connection,
the disk that the file is stored on, or the storage drivers installed on this
computer; or the disk is missing. Windows closed the program Windows Modules
Installer because of this error.

Program: Windows Modules Installer


File: C:\Windows\winsxs\amd64_microsoft-windows-
servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\CbsCore.dll

The error value is listed in the Additional Data section.


User Action
1. Open the file again. This situation might be a temporary problem that corrects
itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there
is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify
that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start,
click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and
then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk
might be damaged. If it is a hard disk, contact your administrator or computer
hardware vendor for further assistance.

Additional Data
Error value: C0000185
Disk type: 3

Faulting application name: TrustedInstaller.exe, version: 6.1.7601.17514, time


stamp: 0x4ce7989b
Faulting module name: ntdll.dll, version: 6.1.7601.24168, time stamp: 0x5b1aad38
Exception code: 0xc0000006
Fault offset: 0x000000000001b1f4
Faulting process id: 0xdbc
Faulting application start time: 0x01d41ff33733da6b
Faulting application path: C:\Windows\servicing\TrustedInstaller.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 95ae1cff-8be6-11e8-ad55-b8aeed9bf973

The Windows Modules Installer service terminated unexpectedly. It has done this 33
time(s). 7034

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