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If your Shell Card is lost or stolen or you think someone else may have seen your PIN, immediately report
this to avoid misuse, by telephoning Customer Service Centre at 1300 22 8181.
You will be asked to enter your PIN into a keypad when making a purchase. If you do not, the payment
may be refused. It is essential to know and use your PIN.
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If you have any questions or general enquiries about using your PIN please contact our Customer Service
Centre, you will find the contact details at the top of this letter.