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Assignment Mgmt611
Assignment Mgmt611
1. A frame of reference is a complex set of assumptions and attitudes which we use to filter
perceptions to create meaning. The frame can include
beliefs, schemas, preferences, values, culture and other ways in which we bias our
understanding and judgment.
3. Both the organisation and the individual had a different focus. Organisation focuses to
complete the order timely with the best quality. On contrast employees has their own
choices and concerns.