4.

Define outsourcing and its relation to transformation

Outsourcing is the business practice of hiring a third - party outside a

company to perform services or create goods that were traditionally
performed by the company's own employees and staff, they do this so
because they believe that there are more even important core
operation, they handed the other operation that they think is not very
important to the third party organization so that the company can focus
on core operation. Outsourcing is a practice usually undertaken by
companies as a cost-cutting measure. As such, it can affect a wide
range of jobs, ranging from customer support to manufacturing to the
back office.

While the transformation

branch of outsourcing in which the company revamps its selected processes
to transform the business by following a collaborative approach with its vendor.