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Elevating culture

to attract the
right talent
Design Hiring in 2022
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

It’s not just you. 



Hiring is hard.
(even harder if you’re new to it.)
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

“I want to know I’m not the


only one having a tough
time trying to hire. I always
feel guilty that I'm spending We care about design 

that much time looking for and designers and we
wanted to help.
new hires and new people.” We thought it might make
design better for everyone.
Design Manager

B2B software company


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

What
we did 10 Interviews with hiring 

managers and recruiters

316 Survey responses from


hiring managers
across four countries

1000+ employee companies, excluding agencies or consultancies

US, UK, France, and Germany

Fielded from May 5th -June 16th 2022

Survey administered by NewtonX


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Design hiring managers spend


more than one third of their time
Estimated time spent

on hiring
~14 hrs
->
-> Hiring managers estimated that
 Per
Perweek
week
35% of their time is spent on
recruiting/hiring
Estimated time spent

->
-> Hiring managers were sometimes
intentionally choosing to focus on
hiring over other parts of their role 35%
Assuming
Assuming40
40hr/work
hr/workweek
week
->
-> Newer managers especially 

struggle to find balance
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Hiring feels critical —


Networking

teams are often blocked ~1.5 hours

when it’s going too slow


Debriefing/
Debriefing/
feedback

feedback

Multiple interviewees spent half of their ~1.5 hours


~1.5 hours

time on hiring and recruiting activities

because they felt they needed to get the

Extending offers/
team staffed and working.
Extending offers/
persuading

persuading

~1.5 hours
~1.5 hours
We found hiring managers were
Speaking with
Speaking with
constantly balancing recruiting and hiring recruiting

recruiting

1.5 hours+
1.5 hours+
and often intentionally choosing to leave

some other part of the job not done to

their satisfaction.

Estimates based on averages per week


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Interviewing

~2.5 hours

Reviewing
Reviewing “I’m not actively coaching and
portfolios
portfoliosand
and managing the team as much as I
applications

applications

1.5
1.5hours+
hours+ should. I’m not having career growth
discussions. I’m allowing some of
Finding those things to be sacrificed to get
Findingand
and
sourcing

sourcing
the right people in.”
~2
~2hours
hours
Preparing for
interviews

~1.5 hours Hiring Manager

B2C software company

Estimates based on averages per week


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

“To form a large pipeline of


candidates, you’re reaching out to
many people and managing a lot
of relationships. All the details
about people and what might
compel them to move are critical.
The process requires a lot of time,
focus, and resources.”

Product Design Manager

B2B software company


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Newer hiring managers face a steep


learning curve
“I’m a relatively new manager (2-3 years in), and I’ve
learned how to be more successful at hiring. For
example, I’ve done back-to-back-to-back interviews to
be flexible, but my learning: it’s important to be a good
interviewer. If I'm drained and I'm not able to probe
effectively, I might miss someone who doesn't represent
themselves well, because I can't ask probing questions.

I’ve also allowed interviews to pop up throughout my


schedule, and that was challenging. But when I blocked Design Manager

time from 11-1, I gave up my lunch hour every day.


B2C software company

I learned I shouldn’t do that either.”


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

The current design


hiring landscape

(pandemic, pre-recession, post-layoffs)

Design Hiring in 2022


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

2019-2022:

2X
Design ratios Open roles

Demand increased
dramatically
43%
hiring
hiringmanagers 

managers 

increase
increaseinincompanies 

companies 
 with
withatatleast 

least 

with
with1:10
1:10ororbetter 
 6-10
6-10open
openroles
“More and more leaders care designer
better 

designertotodeveloper 

developer 

roles
about design and feel that there’s ratios
ratiossince
since2017
2017
something about design that’s

+31%
Design Team growth
going to be important to the increased importance

84%
success of their business. There’s
a running faucet of opportunities
at every level. In my 25 years, I’ve say
saydesign
designhas 

has 

since
since2019
2019atat1000+
employee
1000+
employeecompanies
companies
never seen it like this before.” increased
increasedininimportance 

importance 

since
since2019
2019
Judy Wert
Wert & Co
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

It’s not just tech, every industry is hiring designers.


Types of companies growing their design teams:

Retail Co Healthcare co Media co

75 -> 250 60 -> 200 1000 -> 1200


2019 2022 2019 2022 2019 2022

Advertising co Manufacturing Co Financial services co

1500 -> 2500 50 -> 250 250 -> 500


2019 2022 2019 2022 2019 2022
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

How will the 54%


economy of surveyed hiring managers in

affect design
May/June expected it to be
harder to hire designers in late
2022 and 2023

hiring?
15%
predicted it would get easier
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Since then...
!! We’ve seen layoffs at some Companies continue to improve their
companies and hiring freezes products and services, work to
at others. differentiate from competitors, try to
take advantage of new technologies
++ But many companies also and pursue transformation projects.
continue to hire designers. All of these efforts require design
(and designers), and make continued
All signs point to continued hiring likely.
demand for design, despite the
economic slowdown.
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

What might make


design hiring more
effective?

Design Hiring in 2022


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Creating signals 1
1 Strong 


design culture
Hiring managers and interviewing
A company known for its design culture
designers are both looking for signals
is 4.3x more likely to have success hiring

— about what the company is like to

work for and about a candidate’s 2 Support


2
capabilities.
personal growth
The search for personal growth

drives most job searches

3
3 Evidence of good

design in action
Identify and create signals

throughout the process


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

The
Sweet Design culture
What 

designers 
 Personal

Spot
want growth
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

“There are signals designers


look for and try to avoid …
they fear they’ll have to
explain the value of design
and fight for design to get a
seat at the table.”

Product Design Manager

B2B software company


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

“Our company is known for its design culture”

From the survey


Agree
Strongly

agree

Its much easier to hire if


your company is known
for it’s design culture

Hiring managers at companies

known for design culture are


4.3x more likely to say they were

very successful or successful at

hiring designers.

Very successful and Slightly successful and

successful at hiring not successful at hiring

designers designers
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

From the interviews


“Some designers want remote flexibility, others

want to work in a new domain or a specific


The search for
domain like crypto or electric vehicles, some
personal growth
want to grow their career or manage more
drives job searches
people. Some leaders want to become a

general executive. Others want to set culture

and values, but the thing people want most is

to work with others they can learn from and

grow with. The most common catalyst for a

search is personal growth.”

Daniel Wert

Wert & Co
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

How can you send 



the right signals?

Design Hiring in 2022


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

The strongest 1
1 Design Ops

signals Quality of life improvements for

designers and the presence of

designops
Our research showed some

programs and tactics are

more associated with hiring


2
2 Design Philosophy
success. Writing/speaking about the company’s

commitment to design and the team’s

philosophy

3
3 Mentorship
Demonstrated commitment to

elevating junior talent


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

When companies make these changes,


they’re more likely to have success hiring...

...make quality of life improvements for

designers (evaluate tools regularly, streamline


2x more likely
resourcing, improve design crits)

...have a robust designops function 2x more likely

...create a well-structured internship program


3x more likely
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

“Our design team speaks regularly at industry events.”

From the survey “Our leadership team has a recognized thought


leadership presence”
Sharing the team’s Agree
Strongly
perspective agree

Public-facing thoughts from


Leadership

leaders matter, but team Team

involvement with speaking is


even more correlated with
hiring success. Leadership

Team

Very Successful and Slightly successful and


Successful at hiring not successful at hiring
designers
designers

Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Tactics
What are some ways to send the right
signals? During our research, a few
methods stood out. 



Have others? 

Send them our way on 

Twitter or Linkedin.
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

What to talk about

Putting what you’ve


learned out there

“Publishing is the new networking.”

Bob Baxley

SVP Experience Design, Thoughtspot

Re:considering podcast co-host


Introduction Hiring Landscape mproving Hiring
I Key Signals Finding Designers v w Process
Inter ie DESIGN HIRING IN 2022

What to talk about

1
Design team Design system

1 4
4
Answer the big culture and rituals
What’s the process to maintain

the design system? Is the


questions How do crits and standups
design system used?
work?

When sharing what

you’ve learned, focus on Management style


5
Relationship with
2
2 5

top questions asked by How do 1:1s and coaching development

work?
What’s the relationship with
interviewees during the
development like?
recruiting/hiring process
3
Toolkit

3
What design and collaboration

tools does the company use?


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Celebrate the team

Go beyond work

It doesn’t have to be all about


work. Many design teams now
bring in their hobbies, families
and what they value — outside
the job.

These approaches can humanize


the team and give candidates
another signal about the Amazon Prime Video shared a ~5 minute video 

of the teams’ kids describing their parents’ work.

company.
Link to source
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Job ads vs job descriptions

Jared Spool suggests creating job ads:

New approaches needed

“The system is broken. Job descriptions are

cut and pasted from one another. They’re

very watered down or excessively full with

a lot of things.”

He says a job ad should answer these questions:

How interesting and challenging will the projects be?

Anonymous Who will my manager be and what will I learn from them?

How is design valued in the organization?

Job seeking hiring manager


How much do my future co-workers enjoy working at the company?

Will I get a decent compensation and benefit package?

Is the work conveniently easy to get to?


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Job ads

These job ad examples


demonstrate what the company
values, give a window into the
culture, outline what the job
entails and explain the benefits.

Link to source
Link to source
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Job ad approaches Thinking about the past few years, have you made any of
the following changes to the way you describe the job to
seem to work designers? Please select all that apply

When companies used the “job More successful Less successful


ad” philosophy they tended to at hiring
at hiring

find more hiring success.

However, general company


culture and design team
information were less
differentiating.

Made job Made job Add more Added more Added


descriptions descriptions about about design transparent
more more specific company team in job compensation

inspirational
about culture in job descriptions

responsibilities
descriptions

Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Compensation goes up but it’s just one factor Raised base


compensation 

Companies that increased designer salaries 21% or more by 21% or more

over the last 3 years found more success. However, pay


didn’t seem to be the only factor as other companies
hired with smaller increases.

43%

“I think many companies are overpaying. Compensation


is going up. iIt’s not at engineering level, but
22%
approaching it. We’re trying to compete with absurd
amounts. One candidate got a $600k fully remote offer.
Good for them, but we’re not one to set the market.”
More Less
successful at successful at
hiring
hiring

Design Hiring Manager

B2C software company


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Tablestakes

57% 83%
hybrid vs remote Hybrid vs remote
Common changes in the
last few years
These changes are important, but Let
Letdesigners
designerswork
remote
workfully
remote
fully Let
Letdesigners
designerswork
hybrid
workininaa
hybridarrangement
arrangement
were not especially correlated
with successful hiring.

66% 60%
Compensation Diversity and inclusion
There are many potential
explanations, including how
companies executed on the Raised
Referenced
Referenceddiversity,
diversity,equity
equity
changes. Raisedcompensation
compensation and
andinclusion
inclusioninitiatives
initiatives
(DE&I)
(DE&I)ininrecruiting
recruiting
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Now that you know the


signals, where can you
find designers?

Design Hiring in 2022


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Finding the right 11 Outreach drives


designers recruiting
Reach out to candidates with a tailored
It’s not just about posting message, and don’t forget to stay in touch
jobs, there’s a whole
process to locating and 22 Community power
bringing the right designers Build relationships with “coffee chats”
into the interview process. and mentorship

33 Candidate diversity
Make big changes to increase
candidate diversity
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Experience imbalance:
It’s harder to find
managers and senior Open roles for
designers experienced
designers
The allure and opportunity of design
drives more new designers into the
field, but it can be hard to break in.

Erin Young, the founder of


consulting firm Slide UX, posted a
junior job earlier this year and
immediately received 600+
Candidates with
applicants. Just a month or so later, “enough experience”
she posted a senior role and saw far,
far fewer organic applicants. Candidates without
“enough experience”
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Thinking about the past few years, have you made any of the
The bad news:
following changes to the way you find and hire designers?
success means
more outreach More successful Less successful
at hiring
at hiring

In many conversations hiring


managers hoped there was a
secret to streamline the
process and send fewer
messages.

Survey results show more


personal messages and more
design familiarity were
correlated with success.
Increased the Increased recruiters’ More targeted outreach Advertised
role of design familiarity with to designers working at design jobs in
leadership
design terms and specific companies or new places

concepts
competitors

Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

“I spend way too much time


browsing Linkedin.

At the end of the day, the hiring


goals are mine. A recruiting team
supports me and they're great. They
have great candidates, but I can
source more... I’ll use Linkedin
Recruiter and do random browsing
to supplement and make sure
there’s a bigger pool of candidates.”

Hiring manager

B2C software company


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Tactics
What’s leading to more candidates?
During our research we found a few
interesting examples. 



Have suggestions? 

Send them our way on 

Twitter or Linkedin.
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Mentoring and The Coffee Chat

Always Be Meeting (mentoring?)


“Some of our hiring managers really
enjoy leveraging Slack communities to
get connected with potential talent. If
the candidate isn’t interested now,
they’ll make a plan to check in next
quarter or maybe get a referral or have
them talk to someone else on the team
that might help them get interested.”
Freelance design leader
Stephen Gates filled an
Design recruiter entire day with ADPlist
B2B software company mentoring sessions
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Candidate diversity

New approaches to

candidate diversity

“One of the things we’re doing to increase

diversity of candidates is creating a design

apprenticeship program for people just

entering tech from non-traditional, diverse

backgrounds. This program creates a

formal process with a starter project and a

direct mentor separate from the manager

to provide additional support.”

Product Design Manager

B2B software company


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Non-traditional approaches

Elevating design, sooner


“We’re finding that there are a lot more Design as a career
Rupal Parekh
nontraditional approaches to trying to
elevate design as a career to younger,
more diverse audiences sooner.”
Partner, Work & Co

Member of the Diversity 



in Design Collaborative 14->50
Growth
Growthinincompanies
companiesininthe
the
Diversity
DiversityininDesign
Design
Collaborative
Collaborativesince
since2021
2021
New initiatives include the Diversity in
Design Collaborative, a group of companies
seeking to increase diversity in design and
Useful School, a pay-what-you-can program
to elevate design skills.
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

New sources
Some of the communities mentioned:
Get involved 

in communities 11 Creator-curated groups like 

Mia Blume’s or Femke’s that are 

“I made a change in my job search often run on Pallet. Jared Spool’s
strategy. I made a list of companies I had 
 Leaders of Awesomeness also 

a good story and was suited to work for. came up repeatedly
Then I started looking for connections and
joining communities. I tried to meet not 22 Slack communities like these groups
just design leaders but product people.” that cover DesignOps

33 Read.cv is a place to share profiles, 



Job seeker
job opportunities and work
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

How should the


interview process
work?

Design Hiring in 2022


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Under review: 11 Change the interview process


interview loops Nearly every company changed the interview process, the
key is determining the right effort and time investment
Over the past few years, many
companies shifted to Zoom
interviews, but are still trying
22 Most start by going shorter
to find the best ways to A good place to start: make interviewing shorter. Most
companies shortened the process, even if the core
balance effort and energy from interview methods, like whiteboarding, remained
everyone involved.

33 Closing candidates
The post-interview or “close” portion of the process
can be a key part of the candidate experience and
often isn’t given the same attention
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Interview structure number of interviews

Making changes
Every hiring manager shared they had
changed
65%
changedinterview
interviewstructure
structureto
to
43%
reduced
reducednumber
numberofofinterviews
interviews
been thinking about how to interview improve
improvevideo
videointerviews
interviews
better, but there was almost no
consensus about exactly which Design ratios design exercises
changes to make.

removed
24%
removedtake
takehome
homeexercises
exercises
36%
simplified
simplifiedor
orrevamped
revampedexercises
exercises

design exercises Portfolio presentation

41%
added
addeddesign
designexercises
exercises
19%
Eliminated
Eliminatedaaportfolio
portfolio
presentation
presentation
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

The struggle to find the right effort/


time commitment

“We made the ‘on-site’ about 50% shorter. We “Time is a precious resource. How do
found in scheduling the longer sessions that it we reduce the amount of time the
was tough to get everyone available. It was interviews take for everyone? Everyone
also lot of work for the candidates. We wants a quick process. The hiring
thought we could still get all the right signals manager, the candidate, the team. It
without making it feel like a daunting process needs to be efficient, while also
for the candidates. And we need to move fast. ensuring due diligence.”
These designers are getting pitched left and
right these days....” Product Design Manager
B2B software company

Andrew Hahn
Head Of Design, Operation & Support at Doordash
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Sample interview processes


Hiring manager 1 hour: 2 case studies to assess craft 

Screening Recruiter
conversation and storytelling

Company A
1 hour: group portfolio presentation 
 Peer conversation App critique with PM/ Problem solving: “if this Add’l session if
“On-site” Debrief to discuss
to assess storytelling on design values research/designer company wanted to do X....” manager

Screening 1 hour: Hiring manager portfolio


Recruiter Hiring manager
conversation

Company B
Portfolio Interview with someone in another Debrief to
“On-site” Interview with PM Interview with engineering Interview with design Interview with design
presentation group who knows company culture discuss
One of these will be a
whiteboard exercise

Hiring manager
Screening Recruiter 1 hour: portfolio presentation Coaching
“coffee chat”

Company C
Interview with PM on Interview with design Interview with Optional employee resource
“On-site” outcomes Interview with eng
on craft/whiteboard research group (ERG) conversation
Some of these will be more
casual, some will have a
whiteboard exercise
Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Process

Assessing the right things, in the right ways


“I created a document template that was “We found our feedback was inconsistent, so
well received. It contains a little about the we created clear criteria for what we're
candidate, their background, and areas to trying to assess in each interview. What are
probe based on feedback. It has the details we specifically looking for in the portfolio
of the role, what the person will be doing, presentation? What other signal do we
what to evaluate them on, and the level need? What’s remaining? For example, we
guidelines. All of it in a quick email to read expect the portfolio to cover storytelling and
through. It’s become something other problem framing. How are we assessing
groups have adopted.” other critical things? For example, how does
a candidate collaborate with peers?“
Design Manager

B2C software company


Product Design Manager

B2B software company


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

Show them you listen

Taking extra steps

“People really want to know what it's like to

work with the team and the manager.

One candidate really loved Pokemon. The team

dressed up as Pokemon characters and sent a

photo with the offer, and the candidate

couldn't wait to join the group. Something

meaningful goes a long way. Those

touchpoints in getting to know someone

closely will help them choose. ”

Design Recruiter

B2B software company


Introduction Hiring Landscape Improving Hiring Key Signals Finding Designers Interview Process DESIGN HIRING IN 2022

A sneak peek
into Figma’s
hiring process
-> Noah Levin, Figma’s Senior Director of Design
at the 2021 Leading Design Festival
We hope
this helps.
Andrew Hogan

Insights and Analysis

Thanks to all the companies


Tell us what’s working for
that shared their perspective
you in a Figma community
and NewtonX for their
file, on Twitter, or on
partnership on the survey.
Linkedin.

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