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  • ARSSI-BLIBLI 18 Feb 2018 - Final

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    anisah tri agustini
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    E-commerce in healthcare offers opportunities for collaboration through online sales of medical packages and vouchers, streamlining procurement for hospitals, and providing value-added services and packages for patients. As mobile usage rises, e-commerce can improve accessibility, optimization, efficiency and patient-centered care in healthcare. Successful collaboration requires having the right mindset, starting from the customer perspective, building the right team, innovating through iteration, and strategic partnerships.

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    E-commerce in healthcare offers opportunities for collaboration through online sales of medical packages and vouchers, streamlining procurement for hospitals, and providing value-added services and packages for patients. As mobile usage rises, e-commerce can improve accessibility, optimization, efficiency and patient-centered care in healthcare. Successful collaboration requires having the right mindset, starting from the customer perspective, building the right team, innovating through iteration, and strategic partnerships.

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    22 views26 pages

    ARSSI-BLIBLI 18 Feb 2018 - Final

    Uploaded by

    anisah tri agustini
    E-commerce in healthcare offers opportunities for collaboration through online sales of medical packages and vouchers, streamlining procurement for hospitals, and providing value-added services and packages for patients. As mobile usage rises, e-commerce can improve accessibility, optimization, efficiency and patient-centered care in healthcare. Successful collaboration requires having the right mindset, starting from the customer perspective, building the right team, innovating through iteration, and strategic partnerships.

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    of 26

    E-commerce

    Meets
    Health Care
    KUSUMO MARTANTO
    CEO, BLIBLI.COM
    DIGITAL TECH CREATES VALUE ACROSS INDUSTRIES

    Contoso
    Pharmaceuticals

    Source: McKinsey
    INDONESIA IS THE REGION OF DIGITAL GROWTH

    Contoso
    Pharmaceuticals

    Source: google-temasek-internet-economy-2017
    INDONESIA is one of the fastest growing
    e-Commerce market Asia Pacific

    It is the BIGGEST e-Commerce market


    in South East Asia
    2025 PREDICTION:
    E-COMMERCE MARKET EXIST IN ALL SEA COUNTRIES >$5 BILLION
    INDONESIA EXPECTED TO REACH $46 BILLION

    TOTAL 5.5 TOTAL 87.8


    2015 2025
    eComm market ID 1.7 ID 46.0 eComm market
    ($, billion) ($, billion)
    VN 0.4 VN 7.5

    PH 0.5 PH 9.7
    TH 0.9 TH 11.1
    MY 1.0 MY 8.2

    SG 1.0 SG 5.4

    Sources: Google research, Temasek, Euromonitor


    SOME KEY DRIVERS OF RAPID GROWTH

    Average Spending on e-Commerce Young population and


    IDR 6,5 Mio/yr productive age > 50%

    48,2% Internet Penetration


    132,7 MILLION 45% 4th
    Largest
    Highest in

    Of total Indonesian population


    of ASEAN
    GDP Population SEA
    51,8% (266,1 Million)

    Total Number of Active


    Smartphone users Mobile Connections Social Media Users
    67% 415,7 MILLION 130 MILLION
    Contoso
    Pharmaceuticals

    Sources: Internet World Stat


    PEOPLE NOW SPEND MORE TIME WITH DIGITAL AND MOBILE

    DIGITAL
    MOBILE

    TELEVISION

    RADIO

    Contoso
    1950 1960 2000 2015 Pharmaceuticals

    Sources: eMarkerter, US, November 2015


    MOBILE IS NOT JUST A TECHNOLOGY
    IT IS A CONSUMER BEHAVIOR
    REASON PEOPLE BUY THROUGH E-COMMERCE

    COST CONVENIENCE MORE VALUE TIME SAVING


    SAVING VARIETY ADDED
    SERVICE
    HEALTHCARE IN DIGITAL ERA

    Contoso
    Pharmaceuticals
    CHALLENGES FOR HEALTHCARE IN DIGITAL ERA

    PATIENTS
    &
    PARTNERS
    INVESTMENT

    TECHNOLOGY REGULATION
    MANPOWER

    Contoso
    Pharmaceuticals
    THE MOVEMENT HAS STARTED

    Contoso
    Pharmaceuticals
    WHY ECOMMERCE IN HEALTHCARE?

    E-COMMERCE

    CHOICE INFORMATION CONVENIENCE

    PRODUCTS ANYWHERE
    & BIG DATA ANYTIME
    SERVICES

    PATIENT/ CUSTOMER Contoso


    Pharmaceuticals
    HEALTHCARE & E-COMMERCE: COLLABORATION OPPORTUNITY

    MEDICAL PACKAGE – STREAMLINE VALUE-ADD PACKAGE


    VOUCHER SALES PROCUREMENT FOR FOR PATIENTS
    HOSPITAL NEEDS
    Contoso
    Pharmaceuticals
    MEDICAL CHECK UP

    Contoso
    Pharmaceuticals
    PAKET MELAHIRKAN

    Contoso
    Pharmaceuticals
    PAKET
    BREAST CHECKUP

    Contoso
    Pharmaceuticals
    VALUE-ADDED SERVICES FOR PATIENTS

    WELCOME KIT NEWBORN HAMPERS


    Contoso
    Pharmaceuticals

    page 20
    EXPERIENCE FIRST – BUY LATER

    AIR PURIFIER BEDDING FOR NEWBORN


    Contoso
    Pharmaceuticals

    page 21
    • Online Doctor consultation
    • Apotik Antar
    • Medical/ health update
    Summary
    Summary tagline or
    sub-headline

    Contoso
    Pharmaceuticals
    Medicine Delivery at Hospital Pharmacy

    RS Surya Husadha, Denpasar, Bali

    Contoso
    Pharmaceuticals
    COLLABORATION BENEFITS

    Accessibility Optimization Efficiency Patient focused


    24/7

    Contoso
    Pharmaceuticals
    5 KEY PRINCIPLES
    5 KEYS PRINCIPLES
    • HAVE A NEW MINDSET

    • START FROM ‘CUSTOMERS’

    • BUILD THE RIGHT TEAM & ORGANIZATION

    • INNOVATE – BE BOLD, FAIL FAST, LEARN, & ITERATE

    • CREATE PARTNERSHIP & COLLABORATE STRATEGICALLY

    Contoso
    Pharmaceuticals
    Contoso
    Pharmaceuticals

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