SCM

Supply Chain Management

Customer Oriented ..
• Harga
• Mutu
• Layanan (kecepatan, kemudahan, dsb)
Strategi …
• Mengurangi inventory barang
– Aset perusahaan terbesar, berkisar 30-40%
– Biaya penyimpanan, 20-40% dari nilai barang
• Menjamin kelancaran penyediaan barang
– Kelancaran barang mulai dari supplier sampai customer
• Menjamin mutu
– Tidak hanya dalam proses produksi, tetapi mutu dari bahan
mentah dan delivery.
Kesadaran akan adanya produk yang murah, cepat dan
berkualitas inilah yang melahirkan konsep baru tahun
1990-an yaitu :

Supply Chain Management (SCM)

SCM …..
• “Supply Chain Management is a multidisciplinary approach
towards a cost-effective availability, both physically and
operationally, of goods and services, against information,
funds, through the optimisation and integration of the
capacities, interfaces, processes and functions across and
between major business functions and processes both within
and among companies, such to maximise customer value and
gain a competitive advantage in the marketplace” ©
Australasian Supply Chain Institute
SCM ..
• Menurut David Simchi-Levi “Supply chain management is a set of
approaches utilized to efficiently integrate suppliers, manufacturers,
warehouses, and stores, so that merchandise is produced and
distributed at the right quantity, to the right locations, at the right
time, in order to minimize systemwide costs while satisfying service
level requirement”.
SCM ..
• Menurut Heizer dan Rander, Supply Chain Management adalah suatu kegiatan
pengelolaan berbagai kegiatan atau aktivitas dalam rangka mendapatkan bahan mentah
menjadi barang setengah jadi serta juga barang jadi, setelah itu mengirimkan produk
tersebut ke konsumen dengan melalui sistem distribusi.
• Menurut Council of Supply Chain Management Professionals, Supply Chain
Management encompasses the planing and management of all activities involved in
sourcing and procurement, conversion, and all logistic management activities,
importantly, it also includes coordination and collaboration with channel partners,
which can be suppliers, intermediaries, third party service providers, and customers. In
essence, supply chain management intergrates supply and demand management within
and across companies.
Supply Chain
Pemain Utama SCM …
• Supplier
• Manufacturer
• Distributor
• Retailer
• Customer
• Ada 3 macam hal yang harus dikelola dalam supply chain yaitu aliran
material, informasi dan keuangan.
Komponen SCM
Upstream Supply Chain
• Meliputi aktivitas dari suatu perusahaan manufaktur dengan para
penyalurnya dan koneksi mereka kepada para penyalur mereka.
• Aktivitas utama adalah pengadaan.
Internal Supply Chain
• Meliputi semua proses inhouse yang digunakan dalam
mentransformasikan masukan dari para penyalur ke dalam
keluaran organisasi itu.
• Aktifitas utama adalah manajemen produksi, pabrikasi dan
pengendalian persediaan.
Downstream Supply Chain
• Meliputi semua aktivitas yang melibatkan pengiriman produk
kepada pelanggan akhir.
• Aktifitas diarahkan pada distribusi, transportasi pergudangan
dan after-sales service.
3 Pillar SCM
Operation Management ….
• “Operations Management refers to the administration of business practices
to create the highest level of efficiency possible within an organisation. It is
concerned with converting materials and labour into goods and services as
efficiently as possible to maximise the profit of an organisation” ©
Investopedia
Logistics Management ….
• Definition: “Logistics Management is a supply chain component that is used
to meet customer demands through the planning, control and
implementation of the effective movement and storage of related
information, goods and services from origin to destination” © Techopedia
Fungsi Utama Sistem Logistik ..
Ruang Lingkup Manj. Logistik …
Supply Management ….
• Definition: “The identification, acquisition, access, positioning, management
of resources and related capabilities the organisation needs or potentially
needs in the attainment of its strategic objectives” © Institute for Supply
Management
 Tantangan SCM …
• Kompleksitas struktur Supply Chain
– Melibatkan banyak pihak, perbedaan
kepentingan, bahasa, waktu dan budaya
• Ketidakpastian
– Permintaan
– Pasokan; lead time pengiriman, harga,
kualitas bahan baku, dll
– Ketidakpastian internal; kerusakan mesin,
kinerja mesin, kualitas produksi
Manfaat penerapan SCM …
• Kepuasan pelanggan
• Menjadi mediasi pasar
• Menjamin kualitas produk
• Menurunkan biaya
Software SCM…
• E2Open
• SAP SCM
• Oracle SCM
• JDA SCM
• Infor SCM
• HighJump SCM
• dll
Proses Bisnis SCM …
• a. Customer Relationship Management (CRM)
• b. Customer Service Management (CSM)
• c. Demand Management
• d. Customer Demand Fulfillment
• e. Manufacturing Flow Management
• f. Procurement
• g. Pengembangan Produk dan Komersialisasi
• h. Retur
Pengukuran Kinerja SCM
(SCOR Model)

• Supply Chain
Operations Reference
Model
• 4 level tahapan
pemetaan SCOR
(Menurut Supply
Chain Council,
2010).
Proses Kunci (SCOR Model)
Terima Kasih