Quality Culture Survey 2022

1. Which operation do you belong to?

BOP 

2. Which plant do you belong to?

Jinja Beer 

3. Which department do you belong to?

Packaging 

4. Which job function do you fall under?

Artisan 

5. How many years have you been employed with the company?

Less than 5 years 

6. At my facility, Quality comes before production.

Strongly Agree 

7. Senior management at my facility demonstrate a commitment to quality.

 Strongly Agree 

8. My direct supervisor demonstrates a commitment to quality.

Strongly Agree 

9. My department is committed to the quality of our products.

Select your answer 

10. I feel comfortable raising a quality concern.

Strongly Agree 

11. Quality topics (KPIs, Quality issues) are included in my MCRS (shift handover,

department/communication meetings).

Strongly Agree 

12.  I understand and can explain critical Quality KPIs and current performance.

Agree 

13. I am aware of ongoing actions to address quality concerns.

Agree 

14. I receive feedback on quality issues related to my work area.

Strongly Agree 
15. My department has a way for me to raise quality concerns.

Strongly Agree 

16. I know how my job tasks impact quality results.

Strongly Agree 

17. I receive communications on changes impacting quality.

Strongly Agree 

18. Quality visualization is present in my work area.

Strongly Agree 

19. I have the resources necessary to make proper and timely quality decisions.

Agree 

20. I understand the difference between quality and food safety concerns.

Strongly Agree 

21. I participate in quality improvement efforts.

Strongly Agree 

22. I intervene or stop processes when needed to address quality concerns.

 Strongly Agree 

23. My department does not take shortcuts that would compromise quality.

Strongly Agree 

24. Employees are recognized for quality ownership.

Agree 

25. I am an ambassador of quality for our products.

Strongly Agree 

26. Education on quality improvement is provided to all employees.

Agree 

27. Quality improvement tools are used by employees.

Implementation in some areas 

28. A quality improvement plan is in place.

Implementation in some areas 

29. Management is supportive of quality improvement and positive engagement.

Select your answer 

30. Employees are involved with quality improvement and strategic plan initiatives.

Implementation and ongoing evaluation 

31. Systems are in place for regular review of performance against standards, targets or
benchmarks.

Agree 

32. There are forums/ meetings for discussion of audit and quality outcomes.

Select your answer 

33. Systems of accountability are in place for the implementation of quality improvement
recommendations from audits, customer satisfaction surveys, data analysis, employee
satisfaction surveys , self assessments.

Strongly Agree 

34. How could the culture of quality be improved?

Enter your answer

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