1.

In order for Agg achieve their main objective for their quality initiative, here is the step-
by-step guide in ISO SOOO certification:
 They must have a quality manual or upgrade f there's an existing quality manual that
describes how their organization will assure the quality of their products or services.
 Having the document procedures that describe how the processes in terms of design,
production, and improvement will be accomplished. Also, it includes procedures for
management reviews and audits.
 Secure the commitment of the top management to Quality Management Systems
(QMS) end continua I improvement.
 Ensure that customer requirements are determined and consistently met by the
organization.
 Hire an accredited registrar company to examine the systems, processes, procedures,
quality manual, records, and related items of the organization. If everything is in order
and if the registrar is convinced that the organization effectively using the OMS,
registration will be granted. Otherwise, the registrar will inform the organization
pertaining to the areas that require improvement, end another audit will be scheduled.
 Conduct internal audits to ensure that the systems. processes, and procedures are
working effectively.
 Practice continual improvement since the outside registrar will make periodic audits
which requirements must be complied by the organization in order to retain their ISO
9000 registration.

2. The importance of ISO 9000 certification in integrating quality in the business process of
ABB will help them to gain more benefits through the use of this international standard for
quality management systems. First, it will improve customer satisfaction by fulfilling
customer requirements, achieving continual improvement of organizational performance
and competitiveness, also the processes, products, and services, lastly complying with
regulatory requirements, ay the means of the objectives, even investors will be attracted
when you use the ISO 9000. Not just for customers, but also for reducing product-liability
risks and improve marketability.