Let’s Talk Therapy, LLC

Communication Policy

Effective and ongoing communication within Let’s Talk Therapy, LLC is essential. The
company maintains systems through which important information can be shared among
employees and management. It is of upmost importance that the Communication Policy is
adhered to in order to maximize outcomes for the children we serve.

In addition to texting and phone calls, Let’s Talk Therapy, LLC uses WhatsApp, Google Meet,
Google Calendar, and email to facilitate communication and share access to documents. The
company expects that each behavior technician will adhere to the rules below:

A) The BT must send a message via WhatsApp to the clinical supervisor upon arrival to the
client’s location.
B) The BT must be available for communication via WhatsApp during the duration of work
hours.
C) Email and Google Calendar should be checked at least once a day. Messages with
directives must be confirmed with appropriate notation. Example: “Received,” “Noted,”
etc.
D) Data must be entered in the Google Drive for each client on a daily basis.
E) Only the client’s initials should be used in all non-encrypted communication.
F) Timesheets should be sent to both the immediate supervisor and the clinical director at
the required dates.
G) When a scheduled meeting, supervision, training or field assignment cannot be attended
due to personal or health reasons, this information must be communicated to the
immediate supervisor at least 12 hours before the scheduled event.
H) A BT may spend $20 per pay period purchasing materials for use during therapy sessions
under the following conditions:
1) The purchased item remains available to other clients, meaning it has a future use
beyond the needs of a specific client.
2) The item is a tool, reinforcer or supplementary material typical used in ABA.
3) A receipt of the item and one paragraph detailing its use and need should be sent
simultaneously with the timesheet for that pay period.
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 4) Any exception to the above criteria must be explicitly approved by the clinical
supervisor or clinical director prior to purchase.

 Failure to adhere to the Communication Policy three times in a 90 day period will result
in written warning, with the possibility of salary deduction.

Employee Acknowledgment of Communication Policy

I acknowledge receiving and reviewing Let’s Talk Therapy, LLC’s Communication Policy. I understand and
recognize that there may be changes to the Communication Policy as management sees appropriate. I
understand that Let’s Talk Therapy, LLC may add new policies, replace, change, or cancel existing policies.

I have read and agree to comply with all the above policies. I further understand that I should consult my
supervisor regarding any questions.

Employee signature:
___________________________________________________________________________

Printed Name:
________________________________________________________________________________

Date:
_____________________________________________________________________________________