User's Guide ‫ااﻟﻟﻌﻌﺮﺮﺑﺑﻴﻴﺔﺔ‬

Reset Password

Security Validation

To reset your password, please fill the below details:

! The provided answer is incorrect, please provide the

correct answer and try again.

* Mandatory Field

Question *

Passport Number

Answer *

Next

Cancel

Please note the following:

1. Enter your ID/Iqama Number.

2. Incorrect entry of your mobile number will cause registration
process failure.
3. Using someone else's ID instead of using yours in registration
process is illegal action.
4. This is your private mobile number. Please do not use it in any
other account to avoid its cancellation.
5. Only Latin characters is allowed for User ID, , minimum of 8
characters digits, and starting with a character.
6. You cannot edit or modify Username after completing the
registration.

Password Policy:

1. Only Latin letters allowed.

2. Password must be at least 8 characters long.
3. Password must contain a capital and small character.
4. Must contain a one numeric character at least.
5. Special symbols (_,%,!,@,. etc.) are not allowed.
6. Must not have a part of the user ID exceeding 4 characters.
7. Must not contain more than four similar characters.

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