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Introduction
Evolution in Research
Research has evolved from analog to digital. Online research
now make up the lion’s share of research due to their many
advantages and gains.
• Online Era
In the era where everyone lives in a fast-paced life
• Real-Time
Designed the ability to access nationwide panel, collect
and process insights instantaneously, and peek inside
the life of a panel in real time whenever and wherever
they happen to be.
Why You Should Do Online Research?
Conservative Online
Accessibility Only the rich client can afford this From SMEs to big companies can do this
Timing Took months. The decision is Right insight at the right time
already outdated
Who We Are
1 2 3
Jakpat is an innovative We offer a varied profile of (1) our highly Our research experts with
research platform to assist you panels nationwide to match your are ready to extract the
dive inside the panel’s mind in research need, or (2) your own specific insights hidden beneath the
order to reveal meaningful insights list of panel to truly get a grasp of your data, enabling you to decide
1,080,584+ 12M+
completed surveys
10,854+
managed community
projects covering on
panelists from all over
by Jakpat panelist numerous topics with
Indonesia broad study type
2.763+
satisfied clients
500+
companies
with their specific worldwide from
business research various industries
needs
Panel
quality
management
Jakpat Managed Community Panelist Distribution
26.9%
Middle 1
33.5%
22.6%
14.8%
5.7%
3.2% 4.2% Upper 1
5.3%
Sumatra DKI &
West Java East Java Central
Bali & East
Kalimantan Sulawesi
Banten Java & DIY Indonesia*
To prevent panels from doing unwanted Some optional prevention services you can More checking done by our experts to ensure
activity. choose before launching the survey. the response quality.
Text-typing Animation: Ensure panels read Screening Survey: Find eligible panel for the Straightliners Cleaning: Check any straight
the question thoroughly. survey with more detailed profile by adding line answer that doesn’t make sense, and rid
doing the survey. options can be displayed in random order, auto-cleaning by system, extra check on
different for each panel. open ended answer will be done by our
No Copy-paste: Making sure panels are experts, to make sure the story is coherent.
writing their own answer on open ended Record Working Time: Client can eliminate Any irrelevant answer will be eliminated.
time.
Consultant
Agency
Communication Services Other
Media Attention:
main
service
Connect Your Business and Panelist Real Time
Connect Your Business and Panelist
Get faster, more affordable, easier yet credible data
Real Time
Speed to Insight
2-3 Hours(1) 1 Hour(1)
Design Research
Target Audience
Get Result
Create Survey Define Segment Pay Affordably Fieldwork Monitoring Final Report
Formulate questionnaire Reach your specific The fieldwork will start Sit back and relax Monitor your Final cleaned,
with guidance from our segment easily within as soon as payment while our system results as it verified and
Research Experts:
our managed has been made(3). Enjoy collect responses happens while weighted
- Design Study
community panelists our affordable and high across Indonesia data cleaning representative
- Grammar Check
across Indonesia quality services
in real time
on-process
RealTimeStudy
SelfPanel
EssentialInsight
ComprehensiveInsight
(1) On typical simple research you will get results in no time, speed vary depends on research difficulty and segment panel feasibility.
(2) Choose your own type (study, panel, and insight type) tailored to your research needs.
(3) Both prepaid and postpaid payment are available, depends on the agreement with our client relation executive.
Task Type Case Studies utilizing camera feature
Feature you can utilize in our panel
Shopping Behaviour Study: Evaluate product placement of brand x in retail supermarket across Indonesia
app to serve your research needs
1 2 3
Answer Survey
Multiple,Single Answer
Carry Forward
Use Camera
Create Survey & Define Segment Take Photo and Evaluate
Upload Picture
Give Task
Take Photo Formulate questionnaire and instruction on Our panels are instructed to visit Our panels take photo as instructed and
your own via our dashboard and define Supermarket Y nearby to take photo of then work on evaluation survey
segment you need, or you can ask for shampoo shelf
Watch Video 4 5 6
Install App
Try Product Sample Monitor Real Time Data Cleaning Insight Report
Monitor your results as it happens while We make sure the data collected are in high Final cleaned, verified and weighted
representative results are ready for you. Find
and more ... data cleaning on-process quality by eliminating invalid picture/answer
with support of our robust panel and data out your product placement evaluation score
quality management in no time
Research Insight
1 2
Report Sample
3 4
https://blog.jakpat.net https://blog.jakpat.net/beauty-trend-2020-jakpat-survey-report/
What You Can Do with Us
BRAND EQUITY
PRICING
ete
• U&A Study
• Brand Tracking
ME D IA & D IGITAL H B T
A I
abi
CONCEPT TESTING
• Social M edia H abit
• Endorser Survey
• Campaign Evaluation (TVC, Billboard, etc) solutions throughout The Product Life Cycle
product
Various services are ready to serve any
ComprehensiveInsight
Most complete, customized in-depth
report by our Research Experts team
to help you further understand the data,
so you can make decision confidently
Fast
RealTime
Ability to monitor the survey fieldwork progress within hours of launch enabling you
Reliable
Final cleaned, verified and weighted representative results will become available in
the timeframe agreed at project set up.
Accessible
Whether you are a market researcher, digital marketer, student, founder of newly
created startup, or any profession in any background industry, our services is
designed to be accessible for everyone.
Qualitative
Our Research Experts team are ready to help you to conduct more thorough exploration to
further understand behaviour behind (1) your target segment behaviour (RealTimePanel)
Study or (2) your own internal niche groups (SelfPanel) using the two most popular approaches:
Panel Help you to reach your specific desired segment easily within our high
quality managed community panelists across indonesia.
Reach your segment easily
within our managed community
panelists across Indonesia to
get response in real time via
Jakpat App
Responsive
Get response from our panel in real time via Jakpat App.
Affordable
Get the insight you need from our high value for money managed panel.
Adjusted value for money to help you reach your own specific niche
Reach your own internal niche groups of panel via Jakpat Lite.
groups, adjusted value for money
seamlessly and effortlessly via
Jakpat Lite
Jakpat Lite is accessible from any web browser so you can reach them
wherever they are, in any platform seamlessly and effortlessly.
Insight Fast turnaround - typically 3 hours to less than 3 days from launch to delivery,
depending on feasibility.
Get essential data you need
within hours of launch to start
building stories and theories
straight away
Our affordable costs(1) include:
Dedicated Client Relation Executive support to assist you from start to finish
Final cleaned and complete results(3) of raw data, tabulation, and chart in
excel/spss format for further analysis
(1) Research are charged based on survey length and sample incidence. The longer the survey length, the greater the investment. The
lower the sample incidence, the greater the investment.
(2) Demographics include: Age, Gender, Region, Education, Marital status, Employment, Income, and Socioeconomic status.
Insight Fast turnaround - typically less than 3 days from completion of data collection to
Get standardized general insight report delivery
of the essential data analyzed by
our Research Experts to make
faster and easier decision
Our affordable costs(1) include:
Dedicated Client Relation Executive support to assist you from start to finish
Top-line findings report(3) by our Research Experts and DashViz (our data
visualisation tool) support
Final cleaned and complete results(3) of raw data, tabulation, and chart in
excel/spss format for further analysis
(1) Research are charged based on survey length and sample incidence. The longer the survey length, the greater the investment. The
lower the sample incidence, the greater the investment.
(2) Demographics include: Age, Gender, Region, Education, Marital status, Employment, Income, and Socioeconomic status.
Dedicated Client Relation Executive support to assist you from start to finish
Research Experts team assistance on questionnaire design and DashViz (our data
visualisation tool) needs to help you shape your research for better and deeper outcome
Comprehensive, customized in-depth(3) report by our Research Experts team to help you
understand the data and insight deeply. Including final cleaned and complete results(3) of raw
data, tabulation, and chart in excel/spss format for further analysis
Standard demographic attributes(2) and hassle-free customized tabulation in DashViz to let you
slice and dice your data
(1) Research are charged based on survey length and sample incidence. The longer the survey length, the greater the investment. The
lower the sample incidence, the greater the investment.
(2) Demographics include: Age, Gender, Region, Education, Marital status, Employment, Income, and Socioeconomic status.
with us
Our Solutions Throughout The Product Life Cycle
Market Research with Jakpat
in the market
AD-HOC Study of 7P
1. PRODUCT
7. PROCESS
• Measuring product/concept performance by
6. PHYSICAL EVIDENCE
study, store visit, and UI/UX study study, and conjoint analysis
4. PROMOTION
shopping behavior study
qualitative approach
• Understanding the reason behind acceptance, perception towards
advertising/campaign by a qualitative approach
QUALITATIVE QUANTITATIVE
Qual tells us WHY
Quant tells us WHO, WHAT, HOW MANY
Qualitative research focuses on the less easily measured Quantitative research focuses on the more easily
facets of: Perceptions, Needs & motivations, Attitudes
measured facets of: Quantities, Scales, Trends.
The methods allow the skilled researcher to Explore, The methods allow the skilled researcher to describe,
Explain, Understand, and Narrate measure, and predict.
It deals in concepts rather than numbers It deals in numbers rather than concepts
Allows us to look at the subconscious & deep dive real Allows us to look at the universal analyses of evidence
insights
Quantitative Research Approaches
BRAND
CONSUMER
PRODUCT
PRICE
PLACE
PROMOTION
PEOPLE
PHYSICAL PROCESS
EVIDENCE
BRAND HEALTH USAGE & CONCEPT / PRICE SHOPPING ADS TEST SHOPPING MYSTERY SATISFACTION &
DIAGNOSIS ATTITUDE PRODUCT TEST SENSITIVITY BEHAVIOR STUDY (PRE – BEHAVIOR SHOPPER, LOYALTY STUDY
STUDY
STUDY
STUDY MEASUREMENT,
STUDY POST STUDY,
SHELF TEST,
CONJOINT LAUNCHING)
MYSTERY STORE VISIT,
ANALYSIS
SHOPPER
UI/UX STUDY
Time frame Continous Ad Hoc Ad Hoc Ad Hoc Ad Hoc Ad Hoc Ad Hoc Ad Hoc Ad Hoc
Sampling Probability Probability Non-probability Non-probability Non-probability Non-probability Non-probability Non-probability Non-probability
method Sampling Sampling Sampling Sampling Sampling Sampling Sampling Sampling Sampling
Source of RealTimePanel RealTimePanel RealTimePanel RealTimePanel RealTimePanel RealTimePanel RealTimePanel or RealTimePanel or Self Panel
respondents SelfPanel SelfPanel
Type of Descriptive Descriptive, Differences Differences Differences Differences Descriptive Descriptive Differences
Statistical Analysis, Inferential, Analysis, Analysis, Analysis, Analysis, Analysis Analysis Analysis,
Analysis Inferential Differences, Associative Associative Associative Associative Associative
(Quantitative) Analysis
Associative Analysis, Analysis, Analysis, Analysis, Analysis,
Analysis
Predictive Predictive Predictive Predictive Predictive
Analysis
Analysis
Analysis
Analysis
Analysis
Jakpat Features Survey, Select Survey, Select Survey, Select Survey, Select Survey, Select Survey, Select Survey, Select Survey, Select Survey, Select
a Picture a Picture a Picture, Try a Picture a Picture a Picture , a Picture, visit a a Picture, Visit a a Picture
sample watch a video, store, take a Store, take a
click link photo, record a photo, record a
video video, install
apps
However it is possible to combine more than 1 topic into 1 research project with certain adjustment
Qualitative Research Approaches
BRAND
CONSUMER
PRODUCT
PRICE
PLACE
PROMOTION
PEOPLE
PHYSICAL PROCESS
EVIDENCE
Research To investigate & To investigate & To explore & To explore & To explore & To explore & To explore & To explore & To explore &
Objectives
understand understand investigate investigate the investigate the investigate the investigate the investigate the investigate the
brand consumer needs, performance performance of performance of performance of performance of performance of consumer/custo
performance perception, & of a product a price a place a promotion a people a physical mer satisfaction
behavior (frontliner) elements towardsprocess
Time frame Ad Hoc Ad Hoc Ad Hoc Ad Hoc Ad Hoc Ad Hoc Ad Hoc Ad Hoc Ad Hoc
Sampling Non-probability Non-probability Non-probability Non-probability Non-probability Non-probability Non-probability Non-probability Non-probability
method Sampling Sampling Sampling Sampling Sampling Sampling Sampling Sampling Sampling
Source of RealTimePanel or RealTimePanel or RealTimePanel or RealTimePanel or RealTimePanel or RealTimePanel or RealTimePanel or RealTimePanel or Self Panel
respondents SelfPanel SelfPanel SelfPanel SelfPanel SelfPanel SelfPanel SelfPanel SelfPanel
Fieldwork
Focus Gorup Focus Gorup Focus Gorup Focus Gorup Focus Gorup Focus Gorup Focus Gorup Focus Gorup Focus Gorup
Discussion Discussion Discussion Discussion Discussion Discussion Discussion Discussion Discussion
(FGD)/ or In (FGD)/ or In (FGD)/ or In (FGD)/ or In (FGD)/ or In (FGD)/ or In (FGD)/ or In (FGD)/ or In (FGD)/ or In
Depth Interview Depth Interview Depth Interview Depth Interview Depth Interview Depth Interview Depth Interview Depth Interview Depth Interview
(IDI) (IDI) (IDI) (IDI) (IDI) (IDI) (IDI) (IDI) (IDI)
However it is possible to combine more than 1 topic into 1 research project with certain adjustment
Brand Health Study U & A with Segmentation Concept Test
Research Objective:
Research Objective:
Research Objective:
Diagnostic tool to identify and monitoring Diagnostic tool to identify and monitoring Evaluating performance of a concept
brand performance in the market
consumer behavior, and filling the white (product, ads, logo, name, packaging,
space in your business
claims), and how it will be received by
consumers before it goes to market
Effectiveness
• Consumer segmentation
• Association to functional and emotional
• Media consumption
benefits
to JakpatNormsScore
h b h wh . x w 5
Jakpat conducts t e survey, ta ulates t e results, and provides you it a score For e ample, in ads test, e set pt scale liking
q wh
uestion, ereas “1” dislike it very much “2” dislike it, “3” neither like nor dislike it, “4”
is , is is is like it, “5” is like it very much.
Th h w
us t e mean score to ards your ads is , 4 13 . I ! h“ ” .H w
t sounds great your advertising reac like impression o ever, is it a good
? Wh
result h h x h ?
at mean score s ould you ave e pected to t e ads
What is norms?
We split the norms into several groups based on the research topics:
We develop norms that have been in the past 2 years, among the following
Groups score from tested at industries
Concept Test 32 concept 10 research projects Food, Beverage, Bank, Ecommerce, Gadget
Packaging Test 50 packaging design 40 research projects Food, Beverage, Personal Care
- Rahayu