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  • Bba Bca 1 Sem Business Communication 104 p13 Apr 2018

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    Tukaram Satpute
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    This document contains information about a Business Communication exam for a BCA/BBA program. [1] It lists 7 questions that students can answer, with each question being worth equal marks. [2] The questions cover topics like the definition and merits/limitations of written communication, barriers to listening, essential elements of business letters, examples of circular and complaint letters, advantages/limitations of non-verbal communication, differences between telegrams and voicemail, and short notes on communication processes, report contents, business letter layout, job application letters, sales letters, and overcoming communication barriers. [3] The exam is 3 hours long and carries a maximum of 80 marks.

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    This document contains information about a Business Communication exam for a BCA/BBA program. [1] It lists 7 questions that students can answer, with each question being worth equal marks. [2] The questions cover topics like the definition and merits/limitations of written communication, barriers to listening, essential elements of business letters, examples of circular and complaint letters, advantages/limitations of non-verbal communication, differences between telegrams and voicemail, and short notes on communication processes, report contents, business letter layout, job application letters, sales letters, and overcoming communication barriers. [3] The exam is 3 hours long and carries a maximum of 80 marks.

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    9 views2 pages

    Bba Bca 1 Sem Business Communication 104 p13 Apr 2018

    Uploaded by

    Tukaram Satpute
    This document contains information about a Business Communication exam for a BCA/BBA program. [1] It lists 7 questions that students can answer, with each question being worth equal marks. [2] The questions cover topics like the definition and merits/limitations of written communication, barriers to listening, essential elements of business letters, examples of circular and complaint letters, advantages/limitations of non-verbal communication, differences between telegrams and voicemail, and short notes on communication processes, report contents, business letter layout, job application letters, sales letters, and overcoming communication barriers. [3] The exam is 3 hours long and carries a maximum of 80 marks.

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    © All Rights Reserved
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    of 2

    http://www.sppuonline.

    com

    Total No. of Questions—7


    7] [Total No. of Printed Pages—2
    2

    Seat
    No . [5363]-104

    B.C.A./B.B.A. (CA) (Sem. I) EXAMINATION, 2018


    BUSINESS COMMUNICATION
    (2013 PATTERN)
    Time : Three Hours Maximum Marks : 80
    N.B. :— (i ) Answers any five questions.
    (ii ) All questions carry equal marks.

    1. What is Written Communication ? Explain merits and limitations


    of Written Communication.

    2. Define Art of Listening. Explain Barriers to Listening.

    3. What is Business Letters ? Explain in detail essentials of Business


    letters.

    4. (a) Write a circular letter to their clients from M/s Akash &
    Company, Dhule for shifting office in new place.
    (b) Write a complaint letter to Rakesh Electronic Limited, Mumbai
    for sending wrong goods.

    5. What is Non-verbal Communication ? Discuss advantages and limitations


    of Non-verbal Communication.

    P.T.O.

    http://www.sppuonline.com
    http://www.sppuonline.com

    6. Distinguish between Telegram and Voice mail.

    7. Write short notes on (any four) :


    (a) Process of Communication
    (b) Contents in Report
    (c ) Layout of business letters
    (d) Contents in Job application letter
    (e) Sales letters
    (f ) Overcoming Barriers to Communication.

    [5363]-104 2

    http://www.sppuonline.com

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