Turnitin Frequently Asked Questions

For Students

Q. How do I submit a paper for similarity checking?

Once you've been added to the Turnitin class by your faculty, an automated email is sent by Turnitin to set up your account,
which sometimes filtered as spam, please check your spam/bulk mail folder if you cannot find it in your inbox. In order to
submit a paper to Turnitin please do the following:
• Log in to your account and click on the appropriate class.
• Click on the "submit" icon to the right of your assignment title.
• Use the pull-down menu labeled "submit a paper by" to choose your submission method. Complete the form
and click "submit" to finish.
All submissions should be made to the faculty. Faculty may ask to directly collect it through E-mail.

Q. Can I use the service to test my paper before sending it to my faculty?

All paper submissions must be made to an assignment that is set by a faculty. If your faculty does not allow paper
resubmissions by allowing students to overwrite or through revision assignments, you cannot test your paper before sending
it in. Please do not approach Library staff for a pre-check of assignments.

Q. What E-mail id should I use to submit my paper in an assignment?

You had to use only your institution (O.P.JGU) provided email id to submit your paper on Turnitin assignment. If you have
created more than one accounts, you will be charged a penalty of Rs.500/- for each unauthorized account, in addition to risk
of these being deleted.

Q. How many classes can I join with my Turnitin Account?

You do not need separate Turnitin account for individual faculty assignment. You can join any number of classes of different
faculty assignments with one student account, with class enrolment key sent by faculty.

Q. How do I re-submit my paper?

Turnitin does not allow students to submit more than one paper per assignment. Therefore, if you have several components
to your submission, please submit them together as one document. If you wish to re-submit your paper, please consult your
instructor. He/She has the ability to delete your submission so that you can make a new submission.

Q. How can I view Originality Reports for my submissions?

To view your Originality Report please log in to your account and enter the class your assignment was in. If your instructor
has allowed students to see Originality Reports, you will see a colored rectangular icon next to your submittal date in your
assignment portfolio. Click on that icon and you will see your Originality Report. Please note that students can only view
Originality Reports if their faculty has chosen to allow this as his or her class preference.
If you encounter an inactive, gray report icon on your portfolio, your Originality Report is still processing and will be
available within 24 hours. You may also refresh the page to check again.
Q. How do I get the digital receipt for my paper?
When you successfully submit a paper, your confirmation screen contains your digital receipt. The digital receipt is also
automatically emailed to you at this time. As this automated email is sometimes filtered as spam, please check your
spam/bulk mail folder if you cannot find it in your inbox. Kindly keep a record of the submission ids & date of submission
of all your assignments for any future reference.

Q. I can't join my class. My ID number and enrollment key aren't working.

If the enrollment information you have is incorrect, you will need to consult your instructor/faculty in order to ensure that
you have the correct enrollment information and correct any discrepancies. Please note that passwords are case sensitive.

Q. The system won't accept my paper; I got an error message that my submission does not contain enough characters
or words. How do I submit my paper?
You have made a submission that is incompatible with turnitin. Typically, this happens in the case of an image or a scanned
file. If you are trying to submit a PDF file, it needs to be created from a text document. Turnitin do not accept PDFs in
image format. In order to test whether your PDF is a text document, open it in Adobe Acrobat and click on the Select Text
option at the top of the screen. Proceed to highlight the text of your document with your mouse (these options may vary
with PDF-reading programs other than Adobe Acrobat). If you are not able to highlight any text, your PDF is an image and
does not contain text.

Q. Why Turnitin is showing plagiarism in footnotes in my submitted assignment?

If you are giving references as footnotes on each page, the Turnitin will read footnotes as main text. Put all references at
the end of your assignment and title it as References/bibliography.

Q. How do I submit my paper with the copy and paste method?

To submit a report using the "cut and paste" method, please do the following:

 From inside your account, enter the class you wish to submit your paper to.
 Click the submit icon next to the assignment you wish to submit.
 Open the "Submit a paper by:" pull down menu at the top of the submit window.
 Select the "cut & paste" option.
 Fill in the necessary information.
 Cut and paste the text you wish to submit from your document to the "Cut & paste your paper" field.
 Click on "submit" to finalize your submission.
Upon submission you will receive a confirmation screen. If you do not receive this confirmation message it is an indication
that your paper has not been submitted properly.

For more details refer to Turnitin student guides here: http://hdl.handle.net/10739/2855