Scribd Logo
Upload

Welcome to Scribd!

  • Emotional Labor

    Uploaded by

    Furigay Joemar
    7 views1 page
    Emotional labor refers to regulating or managing emotional expressions with others as part of one's professional work role, similar to how physical labor involves effort with the body. Emotional labor requires effort around emotions and tends to be found in female-dominated service or caring professions, while physical labor tends to be male-dominated. Emotional labor is distinct from general "emotion work" or interpersonal tasks often performed by women at work and home, and instead specifically involves managing emotions as part of one's job.

    Original Description:

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Emotional labor refers to regulating or managing emotional expressions with others as part of one's professional work role, similar to how physical labor involves effort with the body. Emotional labor requires effort around emotions and tends to be found in female-dominated service or caring professions, while physical labor tends to be male-dominated. Emotional labor is distinct from general "emotion work" or interpersonal tasks often performed by women at work and home, and instead specifically involves managing emotions as part of one's job.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views1 page

    Emotional Labor

    Uploaded by

    Furigay Joemar
    Emotional labor refers to regulating or managing emotional expressions with others as part of one's professional work role, similar to how physical labor involves effort with the body. Emotional labor requires effort around emotions and tends to be found in female-dominated service or caring professions, while physical labor tends to be male-dominated. Emotional labor is distinct from general "emotion work" or interpersonal tasks often performed by women at work and home, and instead specifically involves managing emotions as part of one's job.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    By definition (Hochschild, 1983, The Managed Heart), emotional labor refers to

    regulating or managing emotional expressions with others as part of one’s professional


    work role. Emotional labor is parallel to physical labor; both are occupations that tend to
    require a lot of effort, but EL is effort around emotions and tends to be female-
    dominated (i.e., service or caring work) and physical labor is effort with the body and
    tends to be male-dominated.
    What emotional labor is NOT:
    Emotional labor is distinct from “emotion work” or the interpersonal task (i.e., gift giving,
    event planning) that women often do in work and home lives, a current point of
    confusion.

    You might also like