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Location  PHL-Alabang 

Bldg Name 22nd Flr., Axis Tower One

WFH / WFO  WFO & WFH

Vertical  HealthCare

Client  Humana Inc.

Line of Business  Health Help

Sr. General Mgr.  Patricia Camille Sievert

General Mgr.  

Sr. Group Mgr.  Marnie Predas 

Group Mgr.  Jaime III Hernandez

Deputy Mgr.  Deanne Elbo 

Assistant Mgr.  

TAM  

Operation Hours  

Operation Days  

Onsite PC Count  181

Seat Utilization  
 
Ops Support
 
Trainers  

Workforce  

SMEs  
 
 
User Setup
 
User OU  SharedServices.wind.wnsgroup.net/Manila/Axis/Users/Business Unit/HealthHelp/Users

Security   WNS-Axis-HealthHelp-Restrict Logon


Groups
  WNS-ZTAA-Bronze-Apps-SS

Proxy  No Proxy

Internet  WNS-SSLVPN-HEALTHHELP_MNL-SS (WFH)


Access
Group  WNS-Axis-HealthHelp-Restrict Logon
Policy
 

Desktop Setup
 
Desktop  2 Monitor E1916H, Polycom, Keyboard & Mouse, CPU Unit
Setup

Desktop OU  SharedServices.wind.wnsgroup.net/Manila/Axis/Computers/HealthHelp/HealthHelp
Computers/

Hard Phone  Polycom

Hosts PHAXSWHH000***
PHCAPWHH000***
PHTPWHH000***

VLAN ID  HH DATA VLAN 636 - VOICE 365

IP Address  10.78.20.***
Series

Group  WNS-Axis-HealthHelp-Restrict Logon


Policy

Applications  RDSMAN, Global Protect (WFH), SIP, Interaction Desktop


Needed (per
LOB)

URLs Used
(per LOB)

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