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Your attitude and your decisions
determines the QUALITY outcome!
• and more…
KAMOA 1 Copper Mine
➢ Stone Age - Humans created tools from stone, wood, bones and other materials would
also could be used, but stone (in particular flint) was shaped for use as cutting tools and
weapons.
➢ Neolithic and the Bronze Age - Wheels were invented +- 5500 years ago Wheels from
stone and later wood.
Map +-14000
years old
Quality evolved and improved during:
1st Industrial Revolution (Steam engines, trains, electricity) 1679 – late 18th century
KCSA QMS
QC QA
The Father of Quality Management
Deming's message to Japan's chief executives was that improving quality would reduce
expenses, while increasing productivity and market share.
He was involved with SONY, TOYOTA, NISSAN and many more Japanese companies.
“If you can't describe what you are doing as a process, you don't know what you're doing.”
Quality Management System (QMS)
A QMS is a set of policies, processes and procedures required for planning and execution
(production/development/service) in the core business area of an organization (i.e., areas
that can impact the organization’s ability to meet customer requirements). ISO 9001 is an
example of a Quality Management System.
The KCSA Quality Management System (QMS) is in accordance with ISO 9001-2015.
• All Quality related documentation (Project Quality Plan, Correspondence, Data Books)
• Material Control (Material Receiving Inspection Reports, OSD Reports etc.)
• Construction Management.
• Project Management.
• Quality Audits – Internal, External.
• Non-Conformance Reports – Quality, SHE & Environmental.
Quality Management System (QMS)
ISO 9001:2015 specifies requirements for a quality management system when an organization:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and
applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including
processes for improvement of the system and the assurance of conformity to customer and applicable
statutory and regulatory requirements.
All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any
organization, regardless of its type or size, or the products and services it provides.
Quality Management System (QMS)
https://www.iso.org/home.html
What are your responsibilities w.r.t. Quality Management?
KPA responsibilities in terms of the KCSA Quality Management System
• Understand and be knowledgeable about the KCSA Construction QMS (attend QMS inductions as required)
• Understand the importance of ISO 9001:2015 and ensure conformance.
• Ensure your company / department conform to KCSA Construction Procedures and Project specifications.
• Be knowledgeable of the applicable International Construction standards.
• Ensure legal liability compliance as per project design specifications (LMI load tests, pressure vessel tests,
concrete cube tests, soil compaction tests, NDT etc.) Mines Health and Safety Act 1996 (Act No. 29 of 1996) of the
Republic of South Africa; Occupational Health and Safety Act 85 of 1993 of the Republic of South Africa etc.
• Ensure you are knowledgeable of the KCSA Site Construction Procedure.
• Responsible for material receiving inspections and reports.
• Responsible for your installation inspections and capturing of inspection information. (P1, P2, P3)
• Ensure all SHEQ Packs and Data Books for your SOW are continually updated, signed off and handed over.
• Ensure effective handover of the installation / structure (Beneficial Occupation) to end user.
• Ensure the NCR process are strictly applied.
• Ensure the KCSA Technical Query procedure are followed when required.
• Attend required Construction, SHE and QMS meetings.
• Contribute and give input for the QMS Worker of the month motivation programme.
What is Quality Assurance?
KCSA QMS
QA
What is Quality Assurance (QA)?
• All the documentation required to prove the product or service delivered conforms to the
required standards and specifications: (Data Books, OEM Manuals, Test Records etc.)
• Quality Assurance (QA) is "part of quality management focused on providing confidence
that quality requirements will be fulfilled.
• Comply with statutory and regulatory laws and by-laws of the relevant country.
(DRC Mining Code, Law No. 007/2002 of July 11, 2002.)
• QA gives confidence and attract investors which will lead to new projects, more jobs and
profits. (Project reports)
Requirements:
• The SHEQ Pack shall follow an approved index. Civils SHEQ Pack Index.xlsx
• Each earthworks terrace shall have a SHEQ Pack.
• Each civils structure shall have a SHEQ Pack.
• Each equipment TAG number shall have a SHEQ Pack.
• Each piping line number shall have a SHEQ Pack.
• It must be kept at the point of work.
• The SHEQ Pack will be under the control of the contractor foreman / supervisor.
• The EPCM Supervisor is responsible to manage the SHEQ Pack.
• It shall be continually updated until completed and signed off.
• Will be integrated into the specific Data Book.
DATA BOOKS
• A Data Book is a set of documents serving as proof that all the required data
to construct the project is captured as per contractual agreement and
handed over to the client during close out of a project for future reference by
the client.
• It is a live document – continually updated until closed, accepted and
handed over.
• It follows an approved Index.
Responsibilities:
Extract from the Site Construction Procedure (DRA-0571-SITE-PR-1000-Rev0) states:
Construction quality documentation shall be continually maintained, and a site quality control
coordinator be appointed to assist the discipline site supervisors with this function, although the
ownership still remains with the appointed discipline site supervisor. This includes ensuring that
data books are generated and compiled progressively throughout the construction phase.
This is known as a technical Data file (Data Book). It should be kept available for at least the
time specified in the relevant Directive (e.g. for machinery this means for at least 10 years).
The file is required so that as the manufacturer you can demonstrate with appropriately
detailed documentation, calculations, and drawings, how your product complies with all
relevant Directives, and so is safe during all phases of its life.
AS-BUILT DRAWING
Drawing with no changes, must be stamped and signed as “As-built”.
This shows the Contractor have reviewed the drawing and scope
associated and there are no relevant TQ’s and the work is as per
design.
RED LINE DRAWING
• Changes to the drawing shall be made in red pen with each
drawing to be stamped and signed as “Red Line” and confirmed
and signed of by the site Quantity Surveyor responsible.
• Each change must reference the approved Technical Query(TQ)
that was utilized to gain approval of the change.
• ISOMETRIC hand drawn drawings shall reference the IFC drawing
number and revision number.
• Red line drawings shall be returned to the design office to capture
all the changes and a new revision “As Build” drawing will replace
the superseded revision.
38
p
DRAWINGS
BURIED SERVICES DRAWING
• All “Buried Services” shall be captured on As-Built drawings together with
the survey data.
• All drawings where the excavation sizes differ must be marked up with red
pen, accompanied by relevant survey data, and confirmed and signed of by the
site Quantity Surveyor and responsible Engineer.
• Prior to construction, all QCP’s shall be reviewed and approved by the relevant
interested parties. (QA/QC Manager, Supervisor, QC Inspector, Engineer, Client)
• QCP’s clearly defines all installation activities, inspections and testing in order to
meet the Project Specific requirements.
• The contractor Supervisor / Foreman shall be familiar with the applicable QCP’s.
• All the intervention points / activities SHALL be progressively signed off by all
parties on the QCP’s on a daily basis or as soon as practically possible.
• Any questions / concerns regarding the QCP’s can be directed to the Site Quality
Manager.
DEFINITION OF INTERVENTION POINTS:
A point of inspection in the QCP that requires the presence of the inspection team member/s:
H – Hold where the next stage of the construction process cannot proceed beyond this point
until an inspection has been performed and the required conditions indicated as met or
achieved.
W – Witness Construction cannot proceed beyond this point if the inspection team has not
attended, provided due notice of the activity has been given to the inspection attendees.
R - Review of the records are developed by the contractor to ensure that the relevant activity
has been performed satisfactory and that contractual requirements have been met.
V - Verification are required by the inspection team to ensure that the relevant activity has
been performed satisfactory and that contractual requirements have been met.
• The Phase 2 (P2) Punch inspection will be between KCSA Supervisor, contractor
QC Inspector / Foreman / Supervisor with reference to applicable drawings.
• The completed P1 Punch List shall be available to confirm it was done.
• Record Punch items found during P2 Punch and note all actions to be taken, by Who
and date to be completed.
• Revisit the P2 Punch list at the predetermined date and time to ensure all punch
items are worked off.
• The KCSA Supervisor can report any deviations with a Non Conformance Report.
P3 Punch KCSA-PL-03 - Phase 3 Punch List - Rev0.xlsx
• The Phase 3 (P3) Punch will be between KCSA Punch team, Contractor Supervisor,
QC Inspector, Engineer & KCSA SHE Officer.
• The Data Book for the completed SOW shall be presented to the KCSA Supervisor and
QMS Manager for review prior to the P3 Punch.
• The worked off P2 Punch List has to be presented for review.
• Make a list of Punch items found during this inspection stage.
• Record all “Wish List” CAT D items as per client comments.
• Note all Punch items and actions to be taken, by who and the target date to be completed.
• Revisit the P3 Punch list at a predetermined date and time to ensure all punch items
are worked off. (P3 Back Punch)
• List all exception items that can’t be worked off immediately with the consent from the client
representative / Commissioning manager and end user.
• Keep track of the exception items and close it out on the P3 Punch list as soon as it
resolved, inspected and accepted.
Punch List Categories
CAT A - Any item / defect that could affect the Safety, Health and/or environmental
condition(s) of project personnel / any defect that may cause structural and or
equipment damage.
All CAT A items must therefore be rectified immediately before proceeding to the next
phase of Punch inspection or commissioning.
CAT B - Any item / defect that deviates from the IFC drawings, specifications and quality
requirements.
CAT B items has to be rectified by the agreed date on the punch list.
However, authorization must be given by the Client and or Commissioning manager to
allow commissioning to proceed.
CAT C - Any item / defect that deviates from the IFC drawings, specifications and quality
requirements.
It’s usually minor items, usually cosmetic, which can be rectified while commissioning
is progress.
Note that Type A, B and C defects must be rectified before the Contractor/Supplier is
released from the contractual obligations.
CAT D - Commonly referred to as the “wish list” items, which fall outside the relevant
contractor’s contractual scope of works and thus typically outside the project’s
original scope.
Definition of Category A Safety punch list Items:
This document serves as Confirmation that the Contractor has completed all construction
related works in accordance with relevant design drawings and project specifications.
The C1 Construction Completion Certificate can only be issued once all the following conditions
are met:
• All P3 Punch and exception items are closed out to the satisfaction of the client.
• Agreed exception items and CAT D items to be carried over to an Exception Items List as
agreed with Client / Commissioning manager and attached to the C1 Certificate.
• All Technical Queries are to be resolved and closed.
• All Concession Requests to be approved and closed.
• All NCR’s to be closed.
• To be a valid certificate it has to be signed off by all the appointed interested parties.
• KCSA-C1-CERT-001 - SMPP Sub-Area Construction Completion Acceptance
Certificate.docx
Sectional Beneficial Occupation Handover Certificate for Sub-Area
03/09/2022 Footer 55
KCSA Project Procedures & Specifications
Ignorance is no excuse. Familiarize yourself with the Project Specifications and ensure
conformance.
1. KCSA Construction Completion Procedure
2. KCSA Site Quality Control Procedure
3. Earthworks & Civils – SANS 1200 / 2001 Standards
4. Structural Steel, Platework Design Criteria
5. Piping Technical Specification
6. Bolting and Fixing Procedure
7. Fabrication Quality Control Procedure
8. Corrosion Protection Specification
9. Applicable Welding Procedure Specifications
10. NDT (Non Destructive Testing) Procedures
11. Pressure Testing Procedure – Piping, Vessels.
12. Control of Non-Conformance Procedure
13. Corrective and Preventative Action Procedure
14. Heat Fusion Joining Procedure (HDPE Welding)
15. Scaffolding Erection and Dismantling Procedure
16. Hot Dip Galvanizing Repair Procedure
17. Commissioning Procedure
Specifications and Procedures
A CODE is a body of laws arranged systematically for easy reference and use. Because
a code has a legal status, it is by definition mandatory, and uses words such as shall, will,
and must to express certain conditions and requirements, and to verify that those requirements are being
met.
Examples:
• AWS D1.1, Structural Steel Welding Code
• ASME B31.3 - Process Piping Code.
A STANDARD is established for use as a rule or basis of comparison in measuring quality, quantity, content,
relative value, etc.
Examples:
• SANS 1200 South African National Standard (SANS 2001-CM2 Earthworks, SANS 2001-CC2 t Concrete
works)
• ISO 9001: 2015 International Quality Management standard
• ISO 45001: 2018 International Health and Safety Management standard
03/09/2022 Footer 59
03/09/2022 Footer 62
Applicable Regulations
• Mines Health and Safety Act 1996 (Act No. 29 of 1996) of the Republic of South Africa.
• Occupational Health and Safety Act 85 of 1993 of the Republic of South Africa.
9001:2015
KCSA QMS
QC
What is Quality Control?
➢ Method Statements was approved, but not followed or not revised for new
conditions.
➢ Revise the MS to suit new conditions. Communicate the revised MS to the supervisors and
ensure adherence.
➢ Approved Quality Control Plans (QCP’s) was not followed.
➢ Contractor management shall ensure strict adherence to QCP’s especially the Hold and
Witness intervention points. A QCP will not be a paper exercise to complete and sign off a
Data Book. The Data Book will be rejected and the NCR process followed.
➢ A Data Book is a contractual and legal binding document. It will be rejected if it’s found
not be in line with the approved index, not maintained and especially if required
documents are not completed and signed off.
➢ Contractors will be held liable for all defects arising after installation.
➢ The Defect Liability Period clause in the contract will be applicable to all construction
activities.
BUILDING DEFECTS DUE TO POOR WORKMANSHIP
BUILDING DEFECTS DUE TO POOR WORKMANSHIP
86
A veld fire set HDPE Piping alight
Piping servitude was not cleared from
invading grass and bush.
87
LEGAL LIABILITY
Think of the bolts holding the wings of an airplane together (type and torque requirements)
BOLTING AND TORQUEING
1. MTR –Material Test Report (also known as - Inspection Report, Test Report, Chem-Phys
Report)
Lists the results of the physical properties of the product. This type of test report typically
does not provide dimensional results. The Fastener Quality Acts requires that MTRs are
available for each Lot of grade marked and heat treated product and are to include the
chemical analysis of the material used to make the part and the results of any physical
testing (hardness, proof load, tensile).
Why do bolts fail?
Main root causes that explain bolt failure:
▪ Design specifications was not followed.
▪ Bolts was of wrong grade / class was used.
▪ The Torque wrench calibration was out.
▪ The wrong torque value was applied to the bolt.
▪ The Approved Quality Control Plan (QCP) was not followed.
▪ Wrong tightening sequence.
▪ The tightening operation was forgotten.
▪ Time constraints.
▪ Human error / negligence lack of supervision witnessing the torque procedure.
▪ The torqueing procedure was allowed to be done by unqualified and inexperienced
personnel.
▪ The tightening tool was not accurate enough regarding tightening tolerances.
Tools and equipment to be calibrated
and verified frequently
1. Multimeters, Meggers, Oscilloscope etc.
2. Torque wrenches & Torque multipliers.
3. Welding machines used for coded welding.
4. Welding Electrode baking, holding ovens and hot boxes.
5. Dumpy levels and Theodolites and Total Stations.
6. GPS Navigation devices – Airplanes, Boats & Ships.
7. High accuracy Digital measuring devices. (Laser range finder)
8. Vernier, Micrometer, Digital spirit level.
9. DFT gauge (Dry Film Thickness measuring Gauge for measuring paint film thickness)
10. Laboratory scales and test equipment.
International standards governing the calibration of torque wrenches are ISO 6789-
1:2017 and 6789-2:2017
INSPECTION & MEASURING TOOLS CALIBRATION CERTIFCATE REGISTER SHALL BE
KEPT AND MAINTAINED
BOLT TORQUE CHART
Bolt Torque Report Bolting & Fixing Procedure
..\KCSA-BTR-01 - Bolting ..\KCSA PROCEDURES & SPECS\KCSA-
Torque Inspection Report for PROC-BF-001 - Bolting and Fixing
Equipment.xlsx Procedure.pdf
The NTSB (National Transportation Safety Board) determined the probable causes of the
accident as follows:
"The failure of Continental Express maintenance and inspection personnel to adhere to proper
maintenance and quality assurance procedures for the airplane's horizontal stabilizer de-ice
boots that led to the sudden in-flight loss of the partially secured left horizontal stabilizer
leading edge and the immediate severe nose-down pitch over and breakup of the airplane.
Botched drainage construction undertaken by Carillion has been blamed for
the Stonehaven derailment which killed three people in August 2020.
However, the drainage system and associated earthworks had not been
constructed in accordance with the original design and so were not able to
safely accommodate the water flows on the morning of the derailment.
WHY DO WE NEED QUALITY CONTROL ?
TTRENCHING & BACKFILLING
WHY DO WE NEED QUALITY CONTROL during
TTRENCHING & BACKFILLING
WHY DO WE NEED QUALITY CONTROL ?
TRENCH & BACKFILL SPECIFICATIONS KAM-IH-6320000-19186 Trenching & Backfilling.pdf
PEOPLE DIED IN REAL DISASTERS DUE TO POOR
WORKMANSHIP & NEGLIGENCE
MOTIVATION
You can make a difference! How?
A Monthly award for the worker nominated by his peers who has produced outstanding
quality work will receive a certificate of excellence.
KCSA CONSTRUCTION MONTHLY QUALITY AWARD CERTIFICATE
QMS CERTIFICATE OF ATTENDANCE
Other related QMS Induction sessions to follow