MBA

309 – Knowledge Management

(2019 Pattern) (Semester – III)

Time: 2.00 Hours Marks- 50

Instructions:
1. All Questions are Compulsory.
2. Each Questions has an internal options
3. Your answer should be specific and to the point.

Q.1 Answer any 5 out of 8 (2 marks each)

1) Define knowledge management

2) Explain the main features of knowledge management.
3) Define web portal
4) Explain the importance of knowledge management in organization
5) Define learning organization.
6) Explain the elements of knowledge management with detail.
7) What is Organisational knowledge?
8) Explain the main sources of Organisational knowledge.

Q.2 Answer any 2 out of 3 (5 marks each)

1. Explain the main features of knowledge management.

2. What is knowledge? Explain the different types and characteristics of knowledge.
3. Define learning organisation. Explain features and components of learning organisation

Q.3 Answer 3 (a) or 3 (b) (10 marks)

1. Define E-Commerce. How it is related to knowledge management?

2. Why knowledge management systems are turning manufacturing into a competitive weapon?
Explain.

Q.4 Answer 4 (a) or 4 (b) (10 marks)

Q 4 (a) Briefly Explain about the KM Lifecycle

Q 4 (b) Design a Knowledge team for an organization. Enlist various participants and describe their roles

Q.5 Answer 5 (a) or 5 (b) (10 marks)

Q5 (a) Explain the role of knowledge worker and knowledge developer in developing knowledge organization

Q5 (b) Examine the impact of knowledge management on-

 People
 Processes
 Products
 Perfotrmance

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