Fully-automatic Coffeemaker TE65 (EQ.
6 plus)
1 SAFETY ......................................................... 2
1.1 Qualifications of service technicians ................................. 2
1.2 Identification of danger levels............................................. 2
1.3 Identification of damage to property .................................. 2
1.4 Basic safety instructions ..................................................... 2
1.5 General safety instructions ................................................. 3
1.6 Repair instructions .............................................................. 4
2 INSTALLATION ............................................. 5
3 OPERATION .................................................. 5
3.1 Coffee parameters ................................................................ 5
3.2 Discharging steam / frost protection .................................. 7
4 COMPONENTS ............................................. 8
4.1 Touch-sensitive Control Panel............................................ 8
4.2 Water tank ............................................................................. 9
4.3 Flow meter .......................................................................... 10
4.4 Pulsation damper ............................................................... 11
4.5 Heating (instantaneous water heater) .............................. 13
4.6 Ceramic valve CV2 ............................................................. 15
4.7 Transmission unit (brewing unit drive) ............................ 17
4.8 Brewing unit (Toggle brewing unit) .................................. 18
4.9 Powder detection system .................................................. 19
4.10 Grinding unit....................................................................... 23
4.11 Beverage Outlet.................................................................. 24
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5 FUNCTIONS ................................................. 25
5.1 Fluid system ........................................................................25
5.2 Sequence of the brewing cycle (Toggle-BU) ....................26
6 REPAIR ........................................................ 28
6.1 Cleaning and greasing the brewing unit ...........................28
6.2 General disassembly ..........................................................30
6.3 Replacing the operating module .......................................36
6.4 Grinder – Assembly note, Basic position .........................36
6.5 Replacing the coffee outlet coupling ................................37
7 FAULT DIAGNOSTICS ................................ 38
7.1 Internal diagnosis program................................................38
7.2 Display- and error messages .............................................38
7.3 Exhibition mode (Demo mode) ..........................................38
7.4 Reading out the error memory ..........................................38
7.5 Factory reset .......................................................................38
7.6 Reducing the grinder current start value..........................38
7.7 Malfunctions........................................................................39
8 TECHNICAL SPECIFICATIONS.................. 46
8.1 Rating plate .........................................................................46
8.2 Power ...................................................................................47
8.3 Temperatures ......................................................................47
8.4 Dimensions and weight ......................................................47
8.5 Filling amounts ...................................................................47
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1 SAFETY 1.4 Basic safety instructions
These repair instructions form the basis for a systematic
1.1 Qualifications of service technicians and safety-conscious procedure for the repair of domestic
appliances
The described activities may be carried out only by service technicians
who have been instructed according to country-specific laws and
regulations and trained by BSH or an authorized establishment. 1.4.1 Measures to be taken for each repair

1.2 Identification of danger levels The following dangers are associated with the repair of domestic
appliances:
Identification Meaning ► Danger of electric shock from exposed, live wires and
Imminent danger which may result in death or components
DANGER ► Risk of cut injuries from sharp edges
serious injury if it is not avoided.
► Risk of destruction of electronic components by electrostatic
Potentially imminent danger which may result in discharge
WARNING
death or serious injury if it is not avoided.
Specific measures prevent injuries and damage. Service technicians
Potentially imminent danger which may result in are obliged to take these measures for each repair.
CAUTION minor injury or damage to property if it is not Preventive measures
avoided.
..against electric shock When carrying out repairs:
► Disconnect the appliance from the
1.3 Identification of damage to property mains for at least 60 seconds
Identification Meaning before starting work.

NOTE Warning of potential damage to property When running tests with power supply
on:
► Use a residual-current-operated
circuit-breaker.
► Select protective conductor
connection less than standard
value.
..to prevent cut injuries ► wear protective gloves.
..electronic components ► wear earthing wrist strap.
► Discharge capacitors.
Table: Measures to be taken for each repair

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1.5 General safety instructions
► Read repair manual and follow the instructions included in it.
► Proceed systematically and follow the instructions for
troubleshooting and repair.
► When repair is completed, check the effectiveness of the
protective measures in accordance with VDE 0701 or the
corresponding country-specific regulations and perform a
function test.
► If the test is not passed, clearly identify the appliance as not
safe and inform the operator in writing.
► The test for the effectiveness of the protective measures must
be documented in a suitable manner. It is recommended to
write down the measured values.
Death from electric shock!
Bodily contact with electric current may result in death!
► Before commencing repairs, disconnect the
DANGER
appliance from the power supply.
► Disconnect the power supply.
► Use residual-current-operated circuit-breaker if
tests have to be conducted with the power on.
► Ensure that the resistance of the protective
conductor does not exceed the standardized
values.
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Danger to life caused by electric shock!
If a fault occurs, exposed conductive components may
be live!
WARNING ► Do not touch housing, frame or components.
► Before touching the appliance, disconnect from
the power supply.
► Disconnect the power supply.
Cut injuries!
Risk of being cut by exposed, un-deburred and sharp
edges!
CAUTION
► Wear protective gloves
► Wear personal protective equipment.
Destruction of electrostatic sensitive devices!
An electrostatic discharge will destroy electrostatic
sensitive devices.
NOTE ► Before carrying out any work, apply protective
system for electrostatic sensitive devices.
► Observe measures to protect the electrostatically
sensitive components.
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1.6 Repair instructions
Risk of injury!
► Connect and operate the appliance only in
accordance with the specifications on the rating
plate.
DANGER
► The user may be put at considerable risk and
injured by improper repairs!
► Do not reach into the grinder!
► Do not touch components in the appliance. Even the
modules can be live!
► Before commencing repairs, ALWAYS disconnect
the appliance from the power supply!
► Components become hot during operation. Before
commencing repairs, leave the appliance to cool
down.
► If tests have to be conducted while the appliance is
live, ALWAYS use a residual-current-operated
circuit-breaker!
► The protective conductor connection must not
exceed the standardized values! This is essential
for personal safety and appliance function!
Risk of injury!
Popping springs can lead to cuts and eye injuries.
► Do not open or dismantle ceramic valve!
DANGER
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Risk of scalding!
Milk frother for milk / hot water production and
beverage outlet become very hot during operation.
CAUTION ► After use, leave to cool down before taking hold
of it.
► Components become hot during operation.
Before commencing repairs, leave the appliance
to cool down.
► As a rule, printed-circuit boards are not repaired
CAUTION
but are completely replaced with original spare
parts. Exceptions are documented separately.
► Following each repair, conduct a leak and
performance test.
Components which are replaced haphazardly will
be damaged beyond repair!
Faultless components may be destroyed by
unplanned replacement of components.
► Before replacing components, perform
troubleshooting.
► Check systematically.
► Observe technical documentation.
► Do not replace components without reason.
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2 INSTALLATION 3 OPERATION

3.1 Coffee parameters

3.1.1 Ground coffee quantities

► All values are reference values!
Exact weight varies according to type of used beans, oil content
and degree of roasting.
► No aromaDouble Shot available for
- small espresso and
- 2 cups of any beverage.

Setting Coffee powder Tolerance Available in

amount 2 cups?

Very mild 7.5 g +/- 1.5 g Yes

Mild 8.3 g +/- 1.5 g Yes

Regular 9.1 g +/- 1.5 g Yes

Strong 10 g +/- 1.5 g Yes

Very strong 11 g +/- 1.5 g Yes

Doubleshot 2x8.3 g +/- 3.0 g No

strong + (not on small espresso)

Doubleshot 2x10 g +/- 3.0 g No

strong ++ (not on small espresso)

Table 1: Overview of coffee powder amount

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3.1.2 In-cup quantities
► All values are reference values!
Exact quantity varies according to type of used beans, oil
content and degree of roasting.
► In-cup quantities for coffee beverages can be adjusted
according to cup volume (only one step up/down for espresso.
► Default printed in bold.

Volume in ml Espresso Café Crème Cappuccino

Volume in ml Latte Caffelatte Milk froth/
Macchiato warm milk/
Small 60 100 hot water
20 70 110
Small 200 100
25 80 120
210 120
30 90 130
220 140
100 140
230 160
Medium 110 120 240 180
35 120 140
Medium 260 200
40 130 160
270 220
45 140 180
280 240 250
150 200
290 260
Large 160 200 300 280
50 180 220
Large 300 300
55 200 240
325 320
60 220 260
350 340
240 280
375 360
Table 2: Overview of in-cup quantities 400 380

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3.2 Discharging steam / frost protection
Risk of damage!
To prevent damage from frost during transport or
storage, the fluid system of the appliance must be
completely drained beforehand.
If water freezes in the fluid system, heater and piping
will be damaged.
► After each service, steam must be discharged from
WARNING the appliance!

Note:
Before steam can be discharged, the appliance must be
switched on and ready for use.

3.2.1 Appliances with transport lock program

► Fill water tank, attach and press down all the way.
► Perform Frost protection program in the settings menu.
► Wait until steam is discharged.
► Drain water tank and drip trays.

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4 COMPONENTS
4.1 Touch-sensitive Control Panel
All appliances of this model range are equipped with a touch-sensitive
control panel (18 cm / 7 inch).
Fig.1: Touch-sensitive and non touch-sensitive areas
By touching the symbols in the sensitive area (1) with the finger, drinks
can be selected and settings are changed.
The non touch-sensitive, monochrome 4 - line LC display shows the
drinks names, the current values for coffee strength and cup size,
reports the operating status, error messages and menu settings.
4.1.1 Touch-sensitive control panel
In the touch-sensitive area, a capacitive LC-display (surface-capacitive
touch screen) is used.
Unlike in a smart phone (PCAP- technology), a laminated glass sheet
is used, on which transparent conductive traces and touch electrodes
are printed.
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Fig.2: Laminated glass sheet with transparent conductive traces B1 – B17
The sensitivity is given with active icons (bright illuminated) as well as
in inactive icons (weak illuminated).
4.1.2 Function test
The touch function may be tested in the SDS diagnosis mode. In
Sensor Test, the function Button Test can be activated. If a symbol is
touched, the respective button name appears in the display.
If no key responds or some keys do not respond, remove the operating
module and check,
► whether it is correctly inserted into the front glass (there may be
no distance between the front glass and the display).
► whether the ribbon cable (the small of the two ribbon cable) is
properly seated in the connector or whether it is damaged.
► whether there is damage to the display (top glass layer having
a break).
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4.2 Water tank
Level monitoring in the water tank by float and magnet.
Risk of confusion:
In the model ranges TE(S)5 and TE(S)6, different
floats are used in the water tanks.
Water tanks are not interchangeable!
In case of confusion, both reed-switches (Upper /
Lower tank reed) are displayed as "1" in the SDS
diagnosis mode Sensor Test, regardless of the actual
filling level in the water tank.
4.2.1 Amounts of liquid and reporting limits
Volume up to max mark: Approx. 1700 ml
Total amount of liquid for descaling: Approx. 500 ml
Reporting limit for display “Fill water tank”: Approx. 170 ml
Remaining amount of residual water:
50 ml–130 ml (depending on product last selected)
Fig.3: Liquid volumes and reporting limits
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4.2.2 Water filter
Insert only BRITA Intenza water filter into the water tank.
For more information about the water filtration system, see general
repair instructions “BRITA INTENZA water filter”.
Note:
Before dispensing coffee for the first time, perform a
rinsing process.
When the filter is rinsed, the setting for the Change
filter display is activated at the same time.
When Change filter is displayed or after two months at the latest,
the effect of the filter is exhausted. It must be replaced for hygienic
reasons and to prevent the appliance from becoming calcified. If a new
filter is not inserted, change the Filter setting to No/Old.
4.2.2.1 Filter change indicator
The manual filter change indicator indicates when a water filter was
inserted or when it must be replaced.
Fig.4: Manual filter change indicator
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4.3 Flow meter 4.3.1 Design and function

Flow meter (A) is installed on suction side between water tank (B) and Water is pumped in from the water tank
pump (C). To ensure a precise measurement result, the flow meter and flows through the flow meter.
must be operated in a horizontal position only. Water is supplied via the connection pipe
in the lower section of the housing (D).
Water is discharged via the connection
pipe in the upper section of the housing
(A).
The two halves of the housing are sealed
with a silicone seal (B).

Fig.5: Flow meter connection principle The fan impeller (C) with the two attached
magnets is rotated by the water flow.
Prevent inductive faults via the cable! The Hall-IC in the upper section of the
Fig.6: Flow meter components housing (A) generates square pulses
Do not lay the cable together with supply cables to
which measure the actually required
actuators.
amount of water.

Malfunctions!
When installing the flow meter, ensure the direction of
flow is correct!
An arrow on the flow meter indicates the flow direction.

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4.4 Pulsation damper
Pressure peaks which are generated by the pump can be transferred
via the water line system. They generate noise, cause uneven water
flow and have a negative effect on the brewing result.
Pulsation dampers, which are installed in pump suction line (low-
pressure pulsation damper) and at pump outlet (high-pressure
pulsation damper), smoothes out these pressure peaks, relieves the
pump, reduces noise generation and produces an even flow rate for a
better coffee extraction.
Fig.7: Pump with high-pressure and low-pressure pulsation damper
1 High-pressure pulsation damper
2 Low-pressure pulsation damper
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4.4.1 Design
In both types of pulsation dampers, high-pressure and low-pressure
pulsation damper, a pre-tensioned diaphragm is located between upper
and lower housing part. An air cushion is enclosed above the
diaphragm. Air cushion and diaphragm together form the damping
element.
Fig.8: Components of high-pressure pulsation damper
1 Lower housing
2 Upper housing
3 Diaphragm
4 Expansion area for diaphragm (air cushion)
5 Overpressure valve (for high-pressure pulsation damper only)
6 Intake connector
7 Outlet connector
Only the high-pressure pulsation damper contains the over pressure
valve support within the lower housing next to the intake connector.
At the outlet connector of high-pressure pulsation damper a fabric
pressure hose is attached to connect the heater.
At the outlet connector of low-pressure pulsation damper a silicone
hose is attached to connect the pump.
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4.4.2 Function principle

Fig.9: Pulsation damper function principle

The water conveyed by the pump is fed into the water inlet (1) of the
pulsation damper. A narrowing cross-section of the water route as well
as the expansion of the diaphragm against the air cushion reduces the
pressure peaks.
At maximum pressure the diaphragm in the area of the air cushion ex-
pands, at minimum pressure the water drains continuously due to the
air pressure against the diaphragm. This results in an even flow rate of
the water at the outlet (2).
The overpressure valve protects the water line system and opens at a
pressure of approx. 10–13 bar.

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4.5 Heating (instantaneous water heater)
Low-mass instantaneous water heater with stainless steel water pipe
and two heating resistors.
Heater activated only when in use (brewing process, drawing hot water
or steam).
Water and heater temperature detection by NTC sensors:
- Surface NTC-Sensor: Attached by retaining clip at heater
surface. Detection of heater surface temperature. Temperature
can be detected with and without water flow or with no water in
the flow system.
- Outlet NTC-Sensor: Attached in mounting bracket hot water
outlet. Measures the temperature at the heater outlet directly in
hot water flow path.
4.5.1 Design
1 Hose connection hot water / steam to ceramic valve
2 Mounting bracket with lime-scale trap, hot water outlet
3 NTC sensor „outlet“(R = 50KΩ @ 25°C, 3,8KΩ @ 95°C)
4 Heating resistor (850W max., 45Ω)
5 Heating resistor (850W max., 45Ω)
Fig.10: Heater unit with surface-NTC and 1 temperature regulator
6 Regulator / fuse combination: Temperature regulator (170°C)
7 Regulator / fuse combination: Thermal fuse (229°C)
8 NTC sensor “surface” with retaining clip
(R = 50KΩ @ 25°C, 3,8KΩ @ 95°C)
9 Water pipe, stainless steel
10 Inlet hose, cold water from pulsation damper

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4.5.1.1 Mounting bracket with lime-scale trap
1 Hose connection hot water / steam to ceramic valve
From 2014 production on: Hose fixation with two clamp rings
2 Mounting bracket with outlet-NTC sensor
3 Lime-scale trap (silicone) with integrated sealing for water pipe

Fig.11: Mounting bracket with lime-scale trap

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4.6 Ceramic valve CV2
A servomotor rotates a ceramic disc between two fixed ceramic discs.
As a result, air and water paths are connected or separated.
The ceramic valve connects the heater hot water outlet or the air filter
to the brewing unit and the milk frother.
Switch cams (1) on the driven gear rim, which control the ceramic disc,
actuate micro switch S1 for position detection.
Fig.12: Ceramic valve CV2 - Overview of components
Each time the appliance is switched on, an initialization is performed.
The ceramic valve is activated briefly. The distances between the
switching cams to each other and the length of the control cam are
different. The electronics main board detects the position of the ceramic
disc by different time intervals of on- off phases of the micro switch S1.
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4.6.1 Positions
Positions of ceramic valve are described in appliance-specific
document Error messages and service programs in chapter Customer
service test program - Components Test – Ceramic valve CV.
4.6.2 Terminal assignment Ceramic valve type CV2
CV2 (used in different model ranges from 2014 on)
Fig.13: Ceramic valve CV2 - Hose connection terminals
1 Air filter – Air suction hose
2 Coupling with O-ring for brewing unit intake (brewing
chamber
3 Steam + hot water: (Reinforced silicone fabric hose)
connection
to milk frother coupling, hot water / steam connection
4 Discharge: (low-pressure hose connection) connection to
expansion chamber
5 Air + cleaning: (Reinforced silicone fabric hose) connection
to
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 milk system coupling, air / cleaning duct.

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4.7 Transmission unit (brewing unit drive)
The transmission unit comprises the 16V DC gear motor, an
intermediate wheel for gear reduction, a cog with switch cam as well as
two micro switches for detecting the positions.
In idle state micro switch S2 for detecting the position brewing unit down
is closed.
The brewing unit is driven via a shaft from the transmission unit.
If the upper end position is reached, micro switch S1 for detecting the
position brewing unit up is closed.

Switch position after initialization:

Micro switch S1 – BU UP = 0 (open)
Micro switch S2 – BU DW = 1 (closed)
The upper and lower end positions feature a mechanical UP and
DOWN stop for the switch cam. Rotation angle of cog with switch cam
is limited this way.

Fig.14: Brewing unit drive shaft, controlled by gears and end switches
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4.8 Brewing unit (Toggle brewing unit) At the end of the brewing process the coffee dregs in the brewing
chamber are compressed into a solid cake, pressed upwards and
The brewing unit is the central element in the fully-automatic emptied into the dregs drawer via the outlet chute (12). Any coffee
coffeemaker. residue on the brewing head is removed by the wiper bar (11).
In the brewing unit the aroma, flavour and bitter agents are extracted
from the ground coffee.
The brewing unit is not permanently installed in the appliance. It can be
removed from the appliance for cleaning or servicing. (See Removing
the brewing unit)
Brewing cycle functional description see Sequence of the brewing
cycle.

4.8.1 Function
When the brewing unit is installed, it is fixed in the appliance with the
brackets (1). The drive shaft of the transmission engages with the
holder (2) and moves the brewing chamber drive by max. 150°.
The water intake (3) is moved upwards together with the brewing
chamber (10) for brewing and closes the water coupling (4). Water can
be pumped through the closed water coupling into the brewing
chamber.
Ground coffee is added to the brewing chamber through the filling shaft.
The wiper bar (5) prevents the brewing chamber from being overfilled.
The brewing chamber is moved into the upper end position for brewing.
The brewing head (9) seals the brewing chamber and the ground coffee
is compressed. The O-ring (8) seals the brewing chamber upwards. .
Fig.15: Brewing unit components
Hot water is fed in under pressure via the water coupling (4), forced
through the water intake (3) into the brewing chamber and through the
ground coffee. If the pressure in the brewing chamber exceeds 4.5 bar,
the crema valve (7) opens and the coffee is conveyed to the coffee
outlet (6).

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4.9 Powder detection system
The powder detection system measures the amount of
coffee powder actually filled into the brewing unit.
► It measures the height of the brewing chamber
filled with dry coffee powder under compressed
conditions
► The main board software is now able to change
the runtime of the grinder in a way, which
throughout the lifetime the filling amount stays
constant and fits to the set point values of the
different coffee strength settings.
4.9.1 Functions and components
4.9.1.1 Function principle
The brewing unit is constructed in a way, that starting with a filling
amount of approximately 8g, the discharge plunger is being pushed
downwards due to its spring bearings to compress the coffee powder.
The more coffee powder is filled into the brewing chamber, the further
the discharge plunger is pushed downwards.
The amount of coffee powder within the brewing chamber can be
detected by measuring the distance the discharge plunger is deflected.
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Underneath the brewing chamber a metal trigger is fixed to the
discharge plunger. With that metal trigger the deflection of the
discharge plunger can be monitored beyond the brewing chamber.
To measure the deflection, a control rod fixed above the brewing unit,
is moved upwards whenever the filled brewing chamber is being moved
for brewing position. This suspension of the control rod is converted into
a circular motion of a cam disc.
6 cams on the outside of that cam disc are controlling a micro switch to
generate rectangular pulses.
The ascending edges of those pulses are counted by the electronics
module. They are a direct function of the deflection of the discharge
plunger and hence a direct function of the brewing chamber volume.
Dependent on the coffee powder´s compression characteristics the
amount of coffee powder can be detected this way.
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4.9.1.2 Components 4.9.2 Brewing chamber filling conditions

4.9.2.1 Marginal filling quantity (underfilling)

Fig.17: Function principle: Underfilling

Fig.16: Overview of construction and components If the filling quantity is too small, the discharge piston in the brewing
1 Metal bracket (component of the brewing unit) unit is moved all the way up.
2 Actuating rod ► The actuator presses the actuating rod of the powder detection
3 Micro switch all the way up.
4 Switch wheel ► Six Opening / closing processes are generated on the switch.
5 Brewing piston ► The electronics detect that the amount of ground coffee is too
6 Brewing chamber small and extends the running time of the grinder.
7 Discharge piston
8 Spring

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4.9.2.2 Filling quantity correct (set point value) 4.9.2.3 Filling quantity too large (overfilling)

The optimum filling quantity depends on the coffee

strength setting on the appliance.
► Depending on the coffee strength setting, the set
point value is within the range of 7-10g.
► The electronics check whether the actual filling
quantity corresponds with the set point value.

Fig.19: Function principle: Overfilling

If the filling quantity is too large, the discharge piston in the brewing
unit is moved only slightly upwards.
► The actuator presses the actuating rod of the powder detection
minimally upwards.
► One opening / closing process is generated on the switch.
► The electronics detect that the amount of ground coffee is too
Fig.18: Function principle: Correct filling large and reduces the running time of the grinder.
When the filling quantity is optimum, the discharge piston of the
brewing unit is moved upwards approximately halfway.
► The actuator does not press the actuating rod of the powder
detection all the way up.
► Opening / closing processes are generated on the switch.
► The electronics detect that the amount of ground coffee is
correct – the running time of the grinder remains unchanged.

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4.9.3 Location of components

The module with the mechanical components for powder detection is

fixed in the housing frame above the brewing unit. It is accessible after
the upper housing frame is removed. In case of service activities, the
module can be removed and replaced completely after removing two
screws.
The brewing unit, now equipped with an additional metal trigger, can be
removed from the appliance as usual. For service activities, these
modified brewing units will replace all previous brewing units.

Fig.20: Component´s structure in the appliance

1 Powder detection system, switch module
2 Fixing screws (Torx T10)
3 Control rod
4 Brewing unit
5 Metal trigger on brewing unit

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4.10 Grinding unit
The grinding unit grinds coffee beans fresh for each brewing process.
The grinding tools are grinding discs made of industrial ceramic which
are corrosion-free and almost wear-free. The lower ceramic grinding
disc is driven by the grinding unit motor and rotates anti-clockwise. The
upper ceramic grinding disc is fixed in a support which is height-
adjustable. The degree of grinding is adjusted by rotating the gear rim
around the support of the upper ceramic grinding disc. The gap
between the grinding discs determines the grain size of the ground
coffee.
When the setting for the degree of grinding is changed, this will not take
effect until the second or third coffee brewing process, as there is still
ground coffee at the previous degree of grinding within the grinding unit
and the coffee discharge chute. This ground coffee must first be
conveyed into the brewing unit by the coffee brewing process via the
coffee discharge chute.
The amount of ground coffee metered is controlled by the grinding unit
running time. Approx. 1.2 g – 1.4 g of coffee are ground per second of
the running time.
To obtain a constant amount of ground coffee, irrespective of the size
of the bean, do not allow the feed screw to force more beans into the
grinding unit than the grinding unit can actually process. The newly
developed feed screw allows beans, which the grinding unit cannot Fig.21: Grinding degree setting by lifting up or deepen the upper grinding disc
currently process, to jump back into the bean container: This is
1 Motor housing
achieved by the interrupted screw structure.
2 Setting for degree of grinding (depending on model variant)
3 Lower ceramic grinding disc, counter-clockwise rotation
4 Feed screw
5 Coffee discharge chute
6 Upper ceramic grinding disc, height-adjustable for setting the
degree of grinding

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4.11 Beverage Outlet
1 Hot water / steam intake
In the beverage outlet system, both the coffee outlet and the milk
2 Coffee intake
frother are joined into one unit.
3 Foam chamber overflow
► Preparation of double cups for milk mix beverages possible
4 Coffee outlet nozzle
(2 x Latte Macchiato or 2 x Cappuccino with one brewing cycle)
5 Hot water / milk / milk foam outlet nozzle
- depending on the model range.
6 Hot water / milk / milk foam outlet nozzle
► Easy to clean: Beverage outlet can be disassembled for
7 Milk hose connector (design depending on model range)
cleaning (not only the milk outlet but also the coffee outlet can
be cleaned!). 8 Air intake
Cleaning (hot water + steam)
9 Magnet for beverage outlet detection (optional)
Note:
Dried on milk residue is difficult to remove and impairs the 4.11.2 Milk system cleaning
frothing result. After drawing milk always clean the milk
frother with lukewarm water or activate a short rinsing cycle Milk system within beverage outlet can be automatically rinsed by the
via the menu. milk clean program:
► At first, the hot water / steam path is rinsed with approx. 30ml
4.11.1 Overview of water.
► Then milk path and milk hose is rinsed via the air duct with
approx. 30ml of warm water.
► Finally, the air duct is discharged from residual water by a
steam shot.

Fig.22: Overview of intakes and outlets

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5 FUNCTIONS

5.1 Fluid system Note:

If there is a risk of frost (e.g. on the way to or from
5.1.1 Schematic diagram service), the appliance must be drained and steam
discharged. If water freezes in the fluid system, the
heater or the piping may be damaged.
Discharging steam:
The appliance must be switched on and ready to use.
Water tank has been filled.
► Run frost protection program.

Fig.23: Fluid system with ceramic valve CV2

1 Water tank 11 Expansion chamber

2 Water tank valve 12 Ceramic valve (CV2)
3 Flow meter 13 Brewing unit
4 Low-pressure pulsation 14 Air intake
damper 15 Steam hose
5 Pump 16 Air + cleaning hose
6 High-pressure pulsation 17 Beverage outlet
damper 18 Cup / glass
7 Over pressure valve 19 Milk container
8 NTC sensor (surface) 20 Milk suction hose
9 NTC sensor (outlet) 21 Coffee dregs container
10 Instantaneous water heater 22 Drip tray
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5.2 Sequence of the brewing cycle (Toggle-BU)
5.2.1 Grinding and metering
Fig.24: Filling-up the brewing chamber
Coffee beans are ground in the grinding unit (1). The ground coffee is
conveyed into the open brewing chamber via the funnel (2).
The amount of ground coffee generated depends on the running time
of the grinding unit. The brewing unit can process from 7 g to 12 g of
ground coffee.
Alternatively ground coffee can be poured in via the powder drawer.
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5.2.2 Compression
Fig.25: Compressing the ground coffee
The grinding unit stops. The gears control the brewing unit to the upper
end position. In doing so, the ground coffee is compressed in the
brewing chamber (2). The compression plunger (3) presses the ground
coffee against the brewing filter (4). The pressure on the ground coffee
is generated by the coil springs (5).
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5.2.3 Brewing 5.2.4 Emptying

Fig.27: Discharging the brewing chamber

Fig.26: Extraction process
When the programmed amount of water is reached, the pump stops.
The brewing process starts. The pump conveys water into the brewing
The pressure in the brewing chamber drops and the coffee dregs are
chamber and through the compression plunger (3) into the ground
compressed into a solid cake. The brewing chamber is moved back to
coffee. The hot water mixes with the ground coffee, the extraction
the initial position. At the same time the compression plunger (3) is
begins. If the pressure inside the brewing chamber increases above 4.5
pressed upwards together with the coffee dregs. Pressure and residual
bar, the crema valve (6) opens and the coffee flows through the brewing
water escape through openings in the piston of the compression
filter (4) to the coffee outlet (7). The pressure on the ground coffee is
plunger into the drip tray. When the brewing unit moves downwards,
kept constant by the coil springs (5).
the wiper (8) empties the coffee dregs into the dregs drawer.

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6 REPAIR
Grip the brewing unit by placing your
6.1 Cleaning and greasing the brewing unit right hand in the recesses.
The brewing unit is not permanently installed in the appliance. It can Press the red button with one finger to
be removed for cleaning or servicing. release the brewing unit.
Before removing the brewing unit, switch off the appliance with the Pull brewing unit carefully out of the
mains switch and pull out the mains plug. appliance.

Clean the brewing unit by holding it

under warm running water and rinse
out all coffee dregs.

6.1.1 Opening the service flap

The service flap on the right side of
the appliance provides access to the
Do not use washing-up liquid or grease solvent for
brewing unit.
cleaning!
To open:
Do not clean brewing unit in the dishwasher!
Grip the handle opening from above,
pull outwards and remove the service Before re-inserting the brewing unit,
flap. dry it carefully!
6.1.2 Releasing, removing and cleaning the brewing unit In damp places ground coffee may stick
and become encrusted. Appliance may
Push red lock on the brewing unit all
become sluggish and blocked.
the way to the left. The position of the
brewing head in the home position is Wipe and dry inside of appliance with
secured. a moist cloth.
The brewing unit can be re-inserted in
this home position only!

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6.1.3 Inserting the brewing unit 6.1.4 Greasing the brewing unit
During a service the O-ring on the brewing head (1), the O-ring in the
Push brewing unit all the way into the
brewing chamber inlet (2), the docking piece (3) and the coffee outlet
appliance until it clicks into position.
coupling (4) must be lubricated sparingly with food-safe special
lubricating grease PARALIQ® GTE 703 mat. no.: 00310574.
All moving parts as well as the slide rails must be clean, free of coffee
residue and smooth-running.

Push red lock on the brewing unit all

the way to the right to release the
brewing unit.

Re-insert service flap and close.

Note:
If O-rings on the brewing head (1) or brewing chamber inlet
(2) are replaced, these must be lubricated sparingly with
food-safe special lubricating grease PARALIQ® GTE 703
mat. no.: 00310574.

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6.2 General disassembly 6.2.1 Tools

Risk of electric shock! Necessary tools:

Electric shock may occur if live components are ► Torx screwdriver or bit, size T10
touched inside the appliance!
► 2 auxiliary tools to remove the bean container
► Before disassembling the appliance, pull out the
mains plug! (plastic strip 75 x 10 x 0,5mm – not available as spare part)
DANGER

Risk of burns!
Components become hot during operation!
► Before commencing repairs, leave the appliance to
DANGER cool down.
Notes for auxiliary tool:
Risk of damage!
► Auxiliary tools can be prepared by the engineers
Housing parts are not screwed together but are themselves.
attached by a catch mechanism and hooks.
► Maximum material thickness must not exceed 0.5mm.
Improper attempts to open the housing will damage or
break housing parts! ► Auxiliary tools are necessary to remove bean container.
► To open the housing, strictly observe the following
instructions!
► Do not use any sharp-edged tools!
CAUTION ► Do not re-use damaged housing parts but replace!

Risk of damage!
Painted or high-gloss housing parts scratch easily.
► When removing, use a soft base!
CAUTION

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 6.2.2 Preparation 6.2.3.1 Removal steps
► Pull trays out of the appliance. To open the housing, always proceed according to the following
sequence:
► Remove water tank.
Step 1 Remove left side panel
► Remove bean container lid and vacuum it out.
Step 2 Remove coffee bean container
Step 3 Remove casing top panel
Step 4 Remove rear panel
Step 5 Remove right side panel

Re-assembling of housing parts in reversed sequence.

6.2.3.2 Principle of removal

Rear housing cover, left and right side part of the housing are fastened
to the base group. The locking hooks can be opened with your fingers
in the direction of the arrow. Do not use a sharp-edged tool!
1 3 locking
hooks for rear
housing cover
2 5 locking
hooks for left
6.2.3 Opening the housing – General information side part of
housing
Risk of damage!
3 5 locking
Housing parts are attached by a catch mechanism hooks for
and hooks! right side part
► Strictly observe the following steps for dismantling of housing
WARNING and re-assembling!

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6.2.4 Step 1 – Remove left side panel
4. Pull off hose from tank connection.
1. Remove two screws Torx T10x14 from left side panel.
Completely remove side panel.
2. Grasp under left side panel with both hands and release
5 catches with your fingers (do not use tools)

3. Release side catches by hand from the bottom up.

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6.2.5 Step 2 – Remove coffee bean container
Risk of damage!
Note: To prevent catch 3 from fracturing:
For further dismantling the coffee bean container has to be ► Do not use any kind of tool for catch 3!
removed first!
WARNING

1. Turn the selector for grind setting anticlockwise as far as the

stop, then pull upwards and remove it.

2. Release the catches 1 and 2 of the bean container.

To do so, slide the auxiliary tools from above between the bean
container and the top casing panel.
Then carefully lift the bean container upwards and remove.
Note:
When the left side panel is removed, the catch 2 can also be
released from below using a flat-bladed screwdriver.

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6.2.6 Step 3 – Remove casing top panel 6.2.7 Step 4 - Remove rear panel
1. To remove the top panel, release the catches by hand, starting 1. To remove grasp under the rear panel with both hands and
on the left, then the back, then the right side and then the front. release 3 catches with the fingers.
2. Slide rear panel upwards, unhook and remove.

2. Lift up and remove top panel.

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6.2.8 Step 5 – Remove right side panel
4. To remove right side panel, grasp under right side panel with
1. Open ground-coffee drawer. both hands.
2. Release the catch and remove ground-coffee drawer. Release 5 catches with the fingers.
3. Open and remove service flap. 5. Slide right side panel upwards, unhook and remove.

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6.3 Replacing the operating module 6.4 Grinder – Assembly note, Basic position

Note: Note:
Risk of trapped dust Grinder is pre-adjusted at the factory at optimum grinding
degree. This position is marked by colored dots.
► Operating module may only be replaced with pre-
assembled front glass! Set colored mark to arrow for adjustment!

6.3.1 Function test 6.4.1 Basic position

The touch function may be tested in the SDS diagnosis mode. In

Sensor Test, the function Button Test can be activated. If a symbol is
touched, the respective drinks name appears in the display.
If no key responds or some keys do not respond, remove the operating
module and check,
► whether it is correctly inserted into the front glass (there may be
no distance between the front glass and the display).
► whether the ribbon cable (the small of the two ribbon cable) is
properly seated in the connector or whether it is damaged.
► whether there is damage to the display (top glass layer having
a break).

Fig.28: Grinder adjustment, basic position

Set colored mark (green) to arrow to re-adjust factory setting!

► Turn colored mark on adjustment-ring (1) to arrow on top of
grinder housing.
► Insert driving gear (2) with mark to small arrow.

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6.5 Replacing the coffee outlet coupling 6.5.3 Installation

6.5.1 Prerequisite Note:

Before inserting the brewing unit into the appliance, lubricate
► Appliance is disconnected from the mains. coffee outlet sparingly with non-toxic grease (PARALIQ®
► Water tank is removed. GTE 703, Mat. no.: 00310574).
► Brewing unit is removed. Install in reverse sequence.
► Service door is open.
After installation
► Housing side panel left is removed. ► lubricate coffee outlet on brewing unit sparingly with non-toxic
grease (PARALIQ® GTE 703, Mat. no.: 00310574).
6.5.2 Disassembly
► Conduct leakage test.
► Keep hold of coffee outlet coupling on the inside of the
appliance on left (1).
► Open bayonet catch by turning the coupling clockwise on the
inside of the appliance on right.
► Pull off silicone hose and remove coffee outlet coupling.

Fig.29: Separate both parts of coupling and remove

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7 FAULT DIAGNOSTICS
7.1 Internal diagnosis program
The appliance has an internal diagnosis program. The diagnosis
program allows all mayor components to be actuated individually,
sensors to be checked and data and error messages to be read out.
7.1.1 Starting the internal diagnosis program
Start, navigation and function description of the internal diagnosis
program are described in the external documentation “Error messages
and service programs”.
7.2 Display- and error messages
Display messages, fault codes and error displays are described in the
external documentation “Error messages and service programs”.
7.3 Exhibition mode (Demo mode)
Activation and functions are described in the external documentation
“Error messages and service programs”.
7.4 Reading out the error memory
The error memory can be read out via the internal diagnosis program.
Start, navigation and function description of the internal diagnosis
program are described in the external documentation “Error messages
and service programs”.
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7.5 Factory reset
Restore factory settings via the internal diagnosis program or via the
settings menu.
Restoring factory settings via the internal diagnosis program leads to a
complete reset. ALL settings AND coffee counters (except error
memory, grinder current start value and exhibition mode) are reset to
factory settings.
Restoring factory settings via the settings menu leads to a reset of the
individual settings. All counters remain saved.
Factory reset procedures are described in the external documentation
“Error messages and service programs”.
7.6 Reducing the grinder current start value
Whenever a grinding unit is repaired or exchanged, the grinder current
start value must be reset.
To ensure the grinder idling is correctly detected, carry out 4 grinding
operations with coffee beans via the internal diagnosis program after
the grinder current start value reset.
Starting the reset is described in the external documentation “Error
messages and service programs”.
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7.7 Malfunctions
7.7.1 Coffee brewing process

Complaint Cause? Remedial action

Coffee temperature too low
Coffee is too “bitter”
Coffee has too little aroma
– is too “sour”
– tastes too thin
► Cold cup or cold milk in the cup
► Brewing system not pre-warmed (1st coffee ►
brewing process after appliance switched on), low
amount of liquid (e.g. espresso)
► Appliance calcified
► Grinder setting not optimum, degree of grinding
set too fine or coffee has been ground too finely.
► Unsuitable type of coffee, beans too dark, contain ►
too much oil
► Grinder setting not optimum, degree of grinding ►
set too coarse or coffee has been ground too
coarsely.
► Unsuitable coffee or beans no longer fresh
► Appliance highly calcified
► Too little coffee dosed, setting for coffee strength ►
too low
► Grinder defective, too coarsely, not adjustable
► Pre-warm cup or rinse out with hot water.
Heat milk
Pre-warm brewing system; to do this open
and close ground coffee drawer and start a
coffee brewing process.
► Run the descaling process
► Adjust grinder setting, set coarser degree of
grinding (change degree of grinding only
when grinder is running)
Change type of coffee, use lighter roasting
(high arabica portion) which is suitable for
fully automatic coffee machines. Reduce
temperature
Adjust grinder, set finer degree of grinding
(change degree of grinding only when grinder
is running). Select coffee temperature to
max. Change type of coffee, use darker
roasting (high robusta portion)
► Change coffee type or use fresh beans. Use
darker roasting (high robusta portion).
Reduce cup filling amount
► Run descaling program
Change setting for coffee strength to
maximum
► Replace grinder

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7.7.2 Coffee brewing process
Complaint
Coffee has no “crema”
(Layer of froth)
Coffee levels differ
– when simultaneously filling
two cups (> +/–15%)
Coffee is only dripping out
– tastes too bitter
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Cause? Remedial action
► Unsuitable type of coffee or beans no longer fresh ► Change coffee or use fresh beans. Keep
beans under dark, dry, airtight, cold
conditions.
Note: In Italy, Espresso blends with a content of at
least 5-30% of Robusta beans are usually used.
Those types of beans are leading to more crema and
a well-balanced taste.
► Grinder setting not adjusted optimally to coffee ► Adjust grinder setting. (Change degree of
beans grinding only while the grinder is running)
► Brewing system dirty ► Run descaling and cleaning programs.
Remove and clean brewing unit
► Appliance not level ► Place appliance on a level base
► Outlet distributor dirty or defective ► Replace outlet distributor
► Degree of grinding set too fine, coffee ground too ► Set a coarser degree of grinding. Use coarser
finely ground coffee or reduce dosage.
► Appliance highly calcified ► Run descaling process
► Brewing filter blocked or silted up ► Clean brewing unit, upper filter and run
cleaning process
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7.7.3 Grinder

Complaint Cause? Remedial action

Coffee beans are not ground
REFILL BEAN CONTAINER
displayed despite full bean
container
► Grinder has not been adequately filled with coffee ► Start brewing process, tap gently on bean
container; if required, change type of coffee,
use lighter roasting (high arabica portion)
which is suitable for fully automatic coffee
► Coffee beans are too oily and stick to the wall of machines.
the bean container ► Empty and clean bean container. Use beans
► Coffee beans do not fall into the grinder with lower oil content (lighter roasting)

Noise of grinder becomes
quieter and higher
Noise of grinder becomes
loud
Display message:
REFILL BEAN CONTAINER
despite full bean container
Grinder off-load is not ►
recognized. Despite an
empty bean container, no
message is displayed.
► Coffee beans do not fall into the grinder, are too ►
oily and stick to the wall of the bean container
► Foreign object in grinder (e.g. grit, may occur even ►
with select coffees)
► Grinder off-load current not detected correctly. ►
Grinder works too smooth (first use)
Grinder off-load current detection was lowered to ►
prevent the display message REFILL BEAN
CONTAINER is displayed despite full bean
container.
Empty and clean bean container. Use beans
with lower oil content (high arabica portion)
which is suitable for fully automatic coffee
machines.
Replace grinder. Use service-kit “Grinder-kit”
► Note: Ground coffee can continue to be
brewed
Reset grinder AD value according document
„Error messages and service programs”.)
Fill up bean container with coffee beans and
run 10 brewing cycles (internal grinder off-
load current detection is calibrated).

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7.7.4 Drawing milk froth and hot water
Complaint
Hot water cannot be drawn
Too little or no milk froth or
milk frother does not draw in
milk ► Beverage outlet incorrect assembled
Milk frothing temperature too ►
low
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Cause? Remedial action
► Beverage outlet or beverage outlet support soiled ► Remove beverage outlet, dismantle, clean
or calcified carefully, clean beverage outlet support
► Appliance highly calcified ► Run descaling process
► Beverage outlet or beverage outlet support soiled ► Remove beverage outlet, dismantle, clean
or calcified carefully, clean beverage outlet support
► Clean beverage outlet, moisten the upper
and lower part and fit them together
► Milk suction hose blocked by dried-in milk ► Clean / replace milk suction hose
residues
► Perform milk system rinsing program after
frothing
► Milk not suitable for foaming Note: Badly stored milk, which is still in good taste,
quickly leads to poor milk foam quality!
► Do not use milk that has already been boiled
► Use only long-life milk with a fat content of
1.5% - 3.5%. Never use fresh milk
► Heater calcified (temperature drop) ► Run descaling process
► Air filter / air filter support soiled, squeezed or ► Check air filter. Replace air filter by the air
blocked filter protection kit
Milk temperature too low, milk is at refrigerator ► Pre-warm milk or use milk at room
temperature temperature.
Note: For hot chocolate drinks foam up milk in circles
to increase the temperature
► Beverage outlet or beverage outlet support soiled ► Remove beverage outlet, dismantle, clean
or calcified carefully, clean beverage outlet support
► Heater calcified (temperature drop) ► Run descaling process
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7.7.5 Leaks

Complaint Cause? Remedial action

Water tank leaking
Brewing unit leaking
Water running out
brewing process
Ceramic valve leaking
► Water tank, valve or sealing ring soiled or calcified ► Clean and descale water tank
► Water tank defective ► Replace water tank
► O-ring on brewing chamber inlet of the brewing unit ► Replace brewing chamber inlet complete with
damaged. seals together with docking piece
during
► Replace brewing unit
► Silicone fabric hose damaged or not installed ► Replace silicone fabric hose and secure with
properly. two hose clamp sleeves
► O-ring in water intake coupling for brewing unit ► Replace O-ring
damaged ► Replace ceramic valve.
► Sealing in ceramic valve housing damaged (lime NOTE: Risk of injury!
scale deposit visible on the housing). Ceramic valve housing must not be opened.

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7.7.6 Display messages

Complaint Cause? Remedial action

Only brand logo displayed in ► Heater surface NTC sensor short cut ► Read out data in Error memory and Error log
LC-display in SDS diagnosis program (NTC surface error
No operation possible is increased in the error memory in case of
malfunction)
- Select in SDS diagnosis program –
Components Test – sub menu heater control:
► HE on 1400W, 3s, Ts:0xx°C
► In case of malfunction Ts = 199°C is
displayed
- Measure resistance of surface NTC sensor.
► In case of malfunction R < 1Ω.
► Replace heater assy. group

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7.7.7 Touch-sensitive control panel
Complaint
Automatic display dimming ►
function does not work
Touch-symbols do not ►
respond to the touch
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Cause?
No appliance fault! Function has never been ►
implemented.
► User manual changed after start of serial
production (User manuals with regard to the dimming
function have been placed on the market)
Touch-sensitive electrodes do not recognize the ►
touch if:
- finger has a thick corneal layer.
- symbol is not touched on the right site.
- Symbol is touched with fingernail, foreign body or
glove.
- symbol is touched on briefly.
- Display glass is wet or dirty.
- text areas are touched on LC-display
Remedial action
Due to the new LED display a dimming
function does not improve the appliance´s
performance and was therefore not
implemented.
The control panel is divided into a touch-
sensitive area and a non- touch-sensitive
area.
Touch the symbols on the touch-sensitive
area with the flat finger tip center until a
reaction occurs.
Text elements on the LCD display are not
touch sensitive.
► Clean display glass carefully (microfiber
cleaning cloth, mat.-no.:00341878)
► Check touch-function in SDS-diagnosis
program in Sensor Test, sub menu Button
Test.
► If no button is responsive or some buttons do
not respond, remove control module and
check
- whether it is correctly inserted into the front
glass (there must be no space between the
front glass and the display).
- whether the ribbon cable (the narrow of the two
ribbon cables) is connected correctly or
damaged.
- whether there is damage to the display (top
glass layer having a break).
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8 TECHNICAL SPECIFICATIONS 1 Product number (E-NR)
Consisting of VIB (sales identification designation) and KI.
8.1 Rating plate 2 Customer service index (KI)
Newly launched appliances are given the customer service index
The rating plate is situated on the inner support behind the service flap. “01”. The customer service index is increased to “02”, “03”, etc.
if customer service makes changes to the appliance.
3 Production date according to BSH key (FD).
For example: FD9409
94 = year minus 20 (=2014)
09 = month (September)
4 Consecutive Number (Z-NR)
Number, which is incremented for each material and month of
the manufacture date.
5 Power (connected load)
6 Serial number (S-NR)
Identifies each individual appliance
7 Type (approbation type)
8 Field for approval marks
Fig.30: Position of rating plate
9 Mains frequency
10 Mains voltage

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8.2 Power 8.4 Dimensions and weight
8.2.1 Mains voltage 8.4.1 Appliance dimensions
EU 220 – 240 V / 50/60 Hz Height 385 mm
Width 280 mm
8.2.2 Connected load Depth 479 mm

1.500 W Height between:

coffee outlet and drip tray 85 mm – 140 mm
8.2.3 Power consumption
Heater (instantaneous water heater) 1500 W
8.4.2 Cable length
Pump 48 W
Approx. 100 cm
Power consumption at shut-off time set to 1h ca. 0,0062kWh
(incl. shut-off rinsing) 8.4.3 Weight of machine
8.2.4 Pump pressure
Net 10 kg
Dynamic (during coffee preparation) 4.5 - 7 bar Gross 11.10 kg
Static 15 - 19 bar

8.5 Filling amounts

8.3 Temperatures
8.5.1 Capacity
8.3.1 Coffee outlet
Normal 77 – 82 °C Water tank 1.7 l
High 80 – 85 °C Bean container approx. 300 g
Maximum > 85 °C Drip tray (notify limit) approx. 1000 ml

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