Harrisburg University of Science and Technology

Principles of Project Management

Estefany Rodriguez

Continuing with the Suburban Homes Construction Project case study found at the end of
chapter 6 (and reviewing previous chapters 1 through 5), CPM 4e, complete the following
individual assignment:
Stakeholder identification and prioritization matrix

Importanc Contractor Material Potenti Constructio Communit Environment

e s suppliers al n Manager y leaders al regulatory
buyers

Power 1 3 1 3 1 1

Interest 3 3 3 3 2 2

Influence 1 1 3 3 3 3

Impact 1 3 2 3 1 3

Urgency 2 1 3 1 1 1

Legitimac 2 1 2 1 3 3
y

Total 11 12 14 14 11 13

Priority other secondar key key other key

(Key or y
other)
Harrisburg University of Science and Technology
Principles of Project Management
Estefany Rodriguez
Stakeholder Matrix (Exhibit 6-4)
Stakeholder Interest in the project
Contractors Their services are used to
complete quality work within
the scheduled times, their
feedback is key to the day-to-
day of the project.
Material They are responsible for
Suppliers providing the necessary
materials to start the project.
Potential They are the target audience;
buyers it is necessary that they know
the project and its qualities so
that they want to buy it
Construction He is the person in charge of
Manager advancing the project and will
work hand in hand with him
so that everything is in order.
Community Avoid any resource that
leaders brings negative
consequences, it is
necessary to keep them
informed of any changes that
affect the environment of the
community
Environmental The project must go hand in
regulatory hand with the regulations of
the state of construction
Supportive/Mitigation strategies
Priority
Other Support them by providing the
necessary materials and
making the changes that they
indicate so that the times can
be met.
Secondary Quality standards for the
materials that they provide us,
provide the necessary
information and payments to
have the materials of good
quality in the agreed times
Key Assertive and attractive
communication to attract them
and excellent customer service
to keep them interested
Key Maintain clear communication
to know what you need at the
right time and keep
expectations clear
Other Clear, direct communication
and relevant times to avoid any
misunderstandings regarding
the project
Key Maintain an expert in the area
to help us avoid breaking the
rules of the game
Harrisburg University of Science and Technology
Principles of Project Management
Estefany Rodriguez

Stakeholder Engagement Matrix (Exhibit 6-5)

Stakeholder Role in the project Engagement strategy Follow up strategy

Contractors Supportive or neutral Internal and highly Open communication

involve to know their needs
and support their
functions on the
project
Material Supportive External and highly Clear communication
Suppliers involve about timelines and
supply all quality
materials
Potential buyers Unaware External and not Follow up
involve communication and
customer service to
show the project and
have them interested
so they can reserve
the house and start
payments
Construction Supportive Internal and highly Involve in decision
Manager involve making, timelines,
charter, and
expectations for
project performance
Community Neutral External and not Open communication
leaders involve about the project and
its objectives in the
community
Environmental Neutral External and involve in Project approvals and
regulatory the project possible denials, follow
up with state policies
Harrisburg University of Science and Technology
Principles of Project Management
Estefany Rodriguez

Communication Matrix (Exhibit 6-9)

Stakeholder Project info Stakeholder info Methods Timing

needs needs
Contractors Direction on Progress on Face to face Every week
project project meetings,
videoconference
Material Quality Status of Mail or phone Once a week
Suppliers requirements materials
Potential Information Progress of the Mail, Phone, Daily
buyers about the project project and face to face fair
as quality, size, dates and events
times
Construction Requirements, Progress Face to face, Daily – 15 min
Manager timelines, eta, videoconference
charter
Community Community Community rules Face to face, Whenever is
leaders safety phone need it
Environmental Safety, Policies and Email, phone Every 2-3 weeks
regulatory instructions, resources
approvals or
denials