1.

Leading is the management function which involves INFLUENCING others

to engage in their work behaviours necessary to reach organizational GOAL.

2. How do leaders influence others?

-Leadership is the capacity to persuade. An effective leader inspires

followers to take action by appealing to their desire for and conviction in the
leader's vision and goals, not by using coercion.

3. Determine the bases of power: A person who occupies a higher position has
legitimate power over persons in lower position within the organization. A
supervisor, for instance, can issue order to workers in the unit. Compliance
can be expected.

-Expert Power

4. Determine the bases of power: When a person compiles another to comply

orders through threats or punishment

-Coercive Power

5. Determine the bases of power: Expert provide specialized information

regarding their specific lines of expertise.

-Informational Power

6-9. Site at least 4 traits of effective leader

 Competent
 Skilled
 Secure
 Considerate

10. These skills refer to ability of a leader to deal with people both inside and outside
of organization