Professional Documents
Culture Documents
1) R-SC Internet Services (Pvt.) Ltd (Company Registration No. 4029240-1), having duly incorporated under laws
of Pakistan, having its registered address of business at 18th Floor, Bahria Town Towers, Tariq Road, PECHS,
Karachi. (Herein referred to as a “Company”),
And
2) You (based on the details of which you have submitted including but not limited to your Name, CNIC no., Address,
Contact information, emergency contact details etc), a Pakistani National (Herein referred to as a “Freelance Rider
(FR)”).
2. PLACE OF SERVICE
2.1 The “FR’s” place of service shall be in Pakistan and within a zone where the Company provides deliveries. The
“FR” shall be free to choose the zone where he/she wishes to provide services when selecting shifts.
4. EQUIPMENT
4.1 The “FR” shall
a. Use his/her own motorcycle or have the valid authority letter/power of attorney for the permitted use of
motorcycle, mobile phone and personal computer, and be solely responsible for all equipment costs (including
fuel and mobile data costs) when providing services to the Company.
b. Ensure that he/she holds a valid license with the appropriate level of certification to operate his/her motorcycle.
c. Shall ensure that the motorcycle meets all legal plus safety requirements, including but not limited to, working
brakes, adequate lights and reflexes, road insurance, and tires with proper grips. FR undertakes that it has
not been stolen and that FR is in possession of all the legal documents concerning the motorcycle etc.
d. Be offered a rider t-shirt, a thermal bag and a delivery bag which the “FR” is obliged to wear and use at the
time of making the Company Deliveries.
6. ON-BOARDING FEE:
6.2 The amount deposited shall be used for the onboarding equipment provided to the FR.
6.3 The FR shall transfer the onboarding fee via online payment gateways to the Company’s account at the time
of getting itself registered with the Company.
7. SERVICE FEES
7.1 The fees for the “FR”’s service shall be confirmed at the time the Agreement is signed and may be accessed
through the Company’s Roadrunner Application and the Company’s rider website. The Company reserves the
right and has sole discretion to change the Service Fees at any time and shall notify the “FR” 1 week in advance
in event of such change. Continued use of the Company’s Roadrunner Application by the “FR” shall constitute the
“FR”’s acceptance of such change.
7.2 The “FR” should submit his / her invoice for work done twice every month and payment will be made subject to
verification the following week, failing which the Company may provide a statement for the total deliveries
completed by the “FR” and such statement by the Company shall be final and binding on the “FR”.
7.3 The “FR”, as an independent “FR” and not an employee of the Company, shall be fully responsible for (i) the
reporting of and payment of all taxes; and (ii) enrolling in and contributions to MPF.
7.4 The Company may make deductions from the Contract’s service fees in the event that the “FR” does not return
the thermal bags to the Company, owes the Company money from order cash collections or pursuant to the
indemnity at clause 7.2 below.
8.1 The “FR” is responsible for arranging his / her own insurance coverage (both personal and vehicular).
8.2 The “FR” agrees that he/she shall indemnify the Company for any claim, loss or damages arising from the “FR”’s
breach of this Agreement due to; (i) any negligence, recklessness or omission of the “FR” in carrying out the
Services; (ii) any third party claim arising out of or related to any harm resulting from the “FR’s” services, including
from the Company’s Customer; (iii) or any claims, losses or damages which the Company may suffer or incur
from the services rendered by the “FR”.
8.3 To the extent permitted by law, the Company shall not be liable for any (direct or indirect) damages, fines, losses
or liabilities (howsoever termed) suffered or incurred by the “FR” which may arise (whether in contract, tort, under
statute or otherwise) by reason of or in connection with this Agreement.
8.4 THE COMPANY IS A TECHNOLOGY COMPANY WHICH PROVIDES A PLATFORM FOR THE COMPANY’S
CUSTOMER TO OBTAIN OR PROCURE DELIVERY OF THE ORDER PLACED BY THEM THROUGH THE
COMPANY’S PLATFORM. WHERE THE DELIVERIES ARE MADE BY THE “FR”, THE COMPANY’S ROLE IS
MERELY TO MATCH THE COMPANY’S CUSTOMER WITH THE “FR”. THE COMPANY IS NOT
RESPONSIBLE FOR THE ACTS AND/OR OMISSIONS OF THE “FR” NOR THE CUSTOMER, AND ANY
LIABILITY IN RELATION TO SUCH SERVICES OR ARISING FROM ANY SUCH OF ACT OF THE CUSTOMER
SHALL BE BORNE BY THE “FR” SOLELY. THE “FR” SHALL NOT REPRESENT TO BE AN AGENT,
EMPLOYEE OR STAFF OF THE COMPANY AND THE DELIVERIES MADE BY THE “FR” SHALL NOT BE
DEEMED TO BE PROVIDED BY THE COMPANY. THE COMPANY’S APPS OR ANY OTHER APPLICATIONS
UDER BY THE COMPANY UNDER THIS AGREEMENT (PROPRIETARY OR OTHERWISE) MAY BE SUBJECT
TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND
ELECTRONIC COMMUNICATIONS. THE COMPANY IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY
FAILURES, DAMAGES OR LOSSES RESULTING FROM SUCH PROBLEMS.
9. CONFIDENTIALITY
9.1 The “FR” shall, during the period of and after termination of the contract, observe complete confidentiality in
relation to third parties about any business or company secrets that might have to come to the “FR”’s attention
during the “FR”’s work.
12. DISPUTES
12.1 The Parties shall endeavour to reach to an amicable settlement to any dispute that may arise out of
or relation to this Agreement. The Parties shall attempt, in good faith, to resolve any dispute arising
out of this Agreement, within five (05) business days, following the receipt by one Party of a written
notice of such dispute from the other Party.
12.2 In case the Parties are unable to resolve the dispute as stipulated in Clause 11.1 of this Agreement, for the
sake of amicable settlement of any dispute arising out of this Agreement, the Parties may refer such dispute
to a mediator to be mutually appointed by the Parties within seven (7) days who shall affect the resolution of
dispute a period of thirty (30) days, from such appointment.
12.3 Arbitration
12.3.1 For the avoidance of any doubt both the Parties agree and acknowledge that aforementioned
dispute resolution mechanism serves as a condition precedent before any disputing Party can
approach the court of competent jurisdiction for arbitration. The Parties further waive all their
objections and agree that a disputing Party, unless it has exhausted the dispute resolution
mechanism, shall not be entitled to approach the court of competent jurisdiction for redressal
of its grievances.
12.3.2 If the aforementioned informal dispute resolution procedure does not resolve the dispute, the
dispute shall finally be resolved by arbitration, in accordance with the provisions of the
Arbitration Act 1940 (hereinafter the “Act, 1940”) or its successive law.
12.3.3 The arbitration shall be conducted under the laws of Pakistan. The seat of Arbitration shall be
Karachi.
13.1 This Agreement shall be governed and construed in accordance with the laws of Pakistan. The courts
of Sindh shall have exclusive jurisdiction in respect of disputes arising hereunder.
14. AMENDMENT
14.1 The Company reserves the right to amend the terms of this Agreement. The Company shall inform the “FR” of
such amendments in writing and of the effective date of such amendments. Continued use of the Roadrunner
Application shall constitute the “FR”’s acceptance of such amendments.
14.2 All amendments shall be effective between Parties with effect from the date notified by the Company without the
need for additional signatures or documentation.