https://support.zyxel.

eu/hc/en-us/articles/360001481900-How-to-reset-a-switch-via-
console

1. Download the ROM file from FTP

To do the factory reset, we will need the default configuration file (.ROM), which
can be found on our Zyxel Download Library.

Download the firmware and extract it. You will find the .ROM in the extracted
files.

2. Connect the console to the switch

Please connect the console cable to the RS232 of your switch and use a terminal
emulation software such as Tera Term to connect to the switch using the COM port. 

3. Power on the switch and enter the debug mode

Power on the device and wait until you see the prompt:

Press any key to enter debug mode within 1 second

Press any key to enter the debug mode.

On the screen, you will now see the following:

GS2210-8HP>

4. Start the XMODEM upload mode.

By typing atlc you will start the XMODEM upload mode.

GS2210-8HP> atlc

5. Upload the ROM file

In Tera Term navigate to File > Transfer > XMODEM > Send...
In the opened window select the previously downloaded .ROM file and click
"Open"
This will start the send process, it might take a while to upload the file
to the switch.
Note: This upload may take several minutes.

Once the switch has received the ROM file, it will start overwriting the existing
configuration file with the default configuration file (.ROM) and therefore
resetting the switch.

 
When the console prompt returns to:

GS2210-8HP>

Please type in the following command:

GS2210-8HP> atgo

This will reboot the switch.

Once the SYS LED stops flashing the switch is fully booted and was set back to
factory defaults, ready to be configured again.