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Department of BBA

Semester: IV
Marketing Research
(UM21BB245BA4)

Unit 1
Outline

The Role of Marketing Research in Decision Making


The Role of Marketing Research in Decision Making
CUSTOMER GROUPS
-Consumers
-Employees
-shareholders
-Suppliers Uncontrollable
Controllable Environmental
Marketing Factors
Variables
MARKETING RESEARCH - Economy
-Product - -Technology
-Pricing - -Competition
-Promotion Assessing Providing Marketing -Law and
-Distribution Informatio Informatio Decision Regulations
n Needs n Making - Social and
cultural Factors
Marketing Managers - -Political factors.
-market segmentation
-target market selection
Marketing Programs
- Performance and Control
Thank You

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