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customerservice@victoryliner.com
09178425463
Metro Manila Terminals
Caloocan: (02) 361-1506/(02) 361-4665 to 66
Kamias: (02) 920-7396
Cubao: (02) 727-4688/ (02) 410-8986 / (02) 727-4534
Trip Voucher Pasay: (02) 833-4403/ (02) 833-5019 to 20
Sampaloc: (02) 559-7735

TICKET DETAILS

Booking Ref: VLI318793 TRIP VOUCHER NUMBER

Status: PAID - gcash-
Date: Tue 06 Dec 2022
90175806

PASSENGER DETAILS
BILLY JOE ALANDINO CASTANTE

billyjoecastante@gmail.com
09971432784
Calbayog City
Date Paid: Tue 06 Dec 2022

TRAVEL INFORMATION
Route:
BAGUIO-PASAY
Departure:
Wednesday, 21 December 2022 04:40 PM
Bus Class:
Regular Aircon
No. of Passengers:
2/2
Seat Number/s:
12

Fare Amount: PHP 630.00 Date Paid: 12/5/2022

Subtotal PHP 630.00
Add: Convenience Fee: PHP 50.00 Date Paid: 12/5/2022
Grand Total: PHP 680.00

HOW TO USE THIS TICKET VOUCHER/ VOUCHER REDEMPTION PROCEDURE:

1) The Customer can either "Print the Trip Voucher" or SHOW a copy of the Trip Voucher that was emailed to them from
their electronic devices such as mobile phones and others.
2) This is not yet your bus ticket. This trip voucher must be exchanged for a Victory Liner bus ticket, at the ticket booth of
any Victory Liner terminal.
3) Please arrive at the terminal at least 45 minutes before the scheduled trip, to redeem your bus ticket.
4) Please bring a valid government-issued ID that matches the name of the passenger printed on this trip voucher.
5) Present this trip voucher and your government-issued ID to the ticket seller to redeem your bus ticket.
6) Should there be changes to your plans and you wish to rebook your trip, you can rebook your trip online using the
Manage my Booking tab.
7) Online rebooking is allowed only once, anytime before the trip date, and within 15 calendar days from the trip date
indicated on the trip voucher. Your rebooking shall be subject to a common surcharge rate of ten percent (10%) of the paid
fare.
8) Validity of this trip voucher: This voucher shall be valid within 15 calendar days from the indicated trip date.
Redemption and rebooking shall be done over-the-counter at the terminal indicated on the trip voucher. Failure to rebook
within this grace period shall result in the forfeiture of this trip voucher in favor of the company.
9) If the cardholder is not part of the travelling party, the passenger redeeming the bus ticket must bring the following
items:
a.) photocopy of the front portion of the credit card used
b.) photocopy of the valid, government-issued ID of the credit card holder
c.) authorization letter of the cardholder allowing the passenger to use his/her credit card on his/her behalf

TERMS AND CONDITIONS of VICTORY LINER TICKETS:

1) Boarding time is 20 minutes before scheduled departure. Failure of passengers to present themselves for carriage within
such time shall result in the cancellation of their reservation and their seats shall be given to chance passengers.
2) Victory Liner tickets are non-refundable except only in cases of force majeure or trip cancellations through the fault of
the company, in which case the passenger has the option to claim a refund or to rebook the ticket, without any surcharge,
within fifteen (15) calendar days from the trip date written on the ticket. However, the passenger may likewise rebook this
ticket at any time before the departure date or within (15) calendar days from the trip date appearing on the ticket. Failure
to rebook the ticket within the aforesaid period shall result in forfeiture of paid fare in favor of the company. Rebooking is
allowed only once and shall be subject to a common surcharge rate of ten percent (10%) of the paid fare.
3) Victory Liner reserves the right to cancel trips or change its time schedules and/or dates of departure without prior
notice.
4) Victory Liner assumes no liability for loss or damage of effects, luggage or other personal belongings carried by the
passengers, unless these are declared and shown to, and a list thereof is given and freight charges are paid thereon to the
shipping clerk or conductor, and the passenger complies with the instructions of the shipping clerk or conductor relative to
their care and safekeeping.
5) Lost passenger tickets for any cause whatsoever shall not be returned or replaced by the company and the passenger will
be required to pay his/her fare anew.
6) Any unauthorized erasure or alteration of the information stated in the ticket voucher emailed to you, shall render it null
and void.

Thank You!,
Victory Liner