ABSENTEEISM AND JOB SATISFACTION AT METCUT TOOLING

ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
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: INDEX:
1. EXECUTIVE SUMMARY
2. INTRODUCTION OF THE COMPANY

a. Status Evaluation of the Company
b. Company Profile
c. Objectives of the Company
d. Appreciation and Awards
e. Future planes
3. OUT LINE OF THE STUDY

a. Scope of the study
b. Objective of the study
c. Methodology
4. DEPATMENTS STUDY
a. Organization Chart
5. ABSENTEEISM
a. Meaning of Absenteeism
b. Types of Absenteeism
c. Features of Absenteeism
d. Reasons for Absenteeism
e. Effects of Absenteeism
f. Measures to control the Absenteeism
g. Objectives
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h. Methodology
6. JOB-SATISFACTION
a. Meaning of Job-satisfaction
b. Concept of Job-satisfaction
c. Determinants of Job-satisfaction
d. Facilities provided to employees
e. Important deduction
7. QUESTIONARRIE
8. LIMITATION
9. SUGGESION
10. CONCLUSION
11. BIBILOGRAFHY
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1) EXECUTIVE SUMMARY:
This report consists of the detailed study of “Absenteeism and Employee Satisfaction
“, having consisted all other required information like policies followed by the company and
object of the study etc.
This project report attempts a detailed examination of the “Absenteesim and Employee
Satisfaction “. This project report tries to explain the manufacturing process of the company.
This report covers the introduction of the company, future plan of the company;
finding found by me and ends with conclusion and annxures.
2) INTRODUCTION OF THE COMPANY:
In the beginning of 1980, a Visionary with the aim to provide total tooling solution to
India machine tools and Automobiles Industry launched the mission to excels in
manufacturing Carbide Cutting Tools “Metcut” as its flagship company in 1981.
The nit is professionally managed company engaged in the manufacturing of

“Standard And Nonstandard of Tungsten Carbide” product in metal cutting fields i.e. solid
carbide, Brazed Carbide and Solid Carbide Lugged type. The company has been certified for
ISO 9001:2000 by RWTUV, Germany.
The demand of manufacturing industries in the last decades led to the development of
improved vision of machines tools, cuttings tool and production process. The cutting tools
are one of the important elements in realizing the full potential of machine tools to produce
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component at a cheaper rate to the international standard of quality. This forced the company
to develop new customaries products and deliver at shortest period.
Thank to the visionary leader who is running a successful company, with smart
strategies in booming economy, richly laddered with the opportunities, established a new
plant with highly sophistic machineries and equipments with beautiful landscaping around
the green fields, swanky office space, intelligent looking always very busy to meet the goals
in visage in the various do document.
i) STATUS EVALUATION OF THE COMPANY
Name of the Company : Metcut Tooling Pvt. Ltd.
Address : Metcut Toolings

Plot No 18-23, KIADB Area
Rayapur
DWD----580009
Type of the Unit : Small medium scale unit
Constitution : Private Ltd. Company
Year of establishment : 1981
Name of the proprietor : Shree S. J. Shetty
Products : Brazed Carbide

Solid carbide
Lugged Carbide
Brand Name : METCUT
Production Capacity : 3000 Tools per month.
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Website : www.metcutindia.com.
E-mail : mrtcut@Sancharnet.in
Man power : Total Workers—

Skilled
Semi skilled
Un-skilled
Administrative Staff
Machinery Used : The industry is using around 24
machines and 13 inspections
equipment which are working at
different level of process.
ii) COMPANY PROFILE
Metcut Toolings Pvt. Ltd is one of the Pioneer carbide cutting tools manufacturers in
India. The unit is a professionally managed small medium scale industry engaged in Design
and Manufacture of Tungsten carbide products in metal cutting field.
The unit is established in the year 1981 has now, sophisticated Indigenous production
facilities enabled to produce the Hi-tech products ranging from conventional machine tool
application to CNC machining and turning centers.
The company is situated at KIADB, Industrial Area, Rayapur, and Dharwad the city
is well connected by Rail, Road and Air.
Our client base is vast and includes major Automobile sectors like Mahindra and
Mahindra, Bajaj, Hero Honda and Government sectors including Defense
Units.
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Metcut has Established, Implemented and Maintaining a Document Quality

Management System in accordance with requirements of ISO-9001: 2000 standard in order
to enhance customer satisfaction on a continuous.
iii) OBJECTIVES OF THE COMPANY
“To manufacture and supply quality products at right time to the total
customer satisfaction through continuous improvement and improved
technology to achieve market leadership.”
“VISION”
“Reducing cost, critical as it seems is not the most important part of the
challenges we face. Our larger responsibility as businessman is to act in the
spirit of entrepreneurship.
“MISSION”
“Manufacturing Carbide Cutting Tools with “Metcut” at its Flagship
Company.
iv) APPRECIATION AND AWARD
The company has own many awards and prizes. One among the esteemed
awards like.
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AWARDS YEAR
1) Udyoga Patra Award ___ 1994
2) S. B. I – Project Uptech ___ 2002
Quality Award
3) Indira Priyadarshini ___ 2004
Excellency Award
3) DEPARTMENT STUDY:
ORGANISATION STUDY
Managing Director
(MD)
Director Operation
Marketing Designing Planning & Production Quality

Procurement
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ADMINISTRATION DEPARTMENT
Administration department means maintaining or recording the information about

administration like attendance, salary and behavior of the employees.
THE FUNCTIONS OF THIS DEPARTMENT ARE:
1. Recording the attendance of staff and workers.

2. Salary/wages drown recorded regularly.
3. To maintain discipline in to firm.
4. Punctuality, regularity and behavior are maintained.
5. Co-ordinating factor between all the departments.
6. Maintenance of Important documents.
FINANCE DEPARTMENT
Finance department provides information about finance required to run the business
or firm. And gives information about the amount required for other purpose.
The company requires Rs.2, 15, 00,000/- as working capital. The company takes the financial
help from the SBI bank. The point should be remembered by the finance manager are as
follows.
1. Working capital allotted should be properly maintained.
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2. Payments are analyzed appropriate to the target set by the management.

3. Collections are also analyzed in advance.
4. Economize the expenses.
HUMAN RESOURCE DEPARTMENT
RULES & REGULATION SHOULD BE FOLLOWED BY THE EMPLOYEE ARE;
An employee shall carry out his work diligently and to the best of his ability.
1. An employee must devote his full time attention, exclusive to the business and
interest of his employee.
2. An employee has to abide by the service rules, office order or instruction of his
superior.
3. An employee will observe safety norms.
4. An employee shall strictly observe safety regulation including fire prevention.
5. An employee will have to work at any place, branch department or shift as directed
by the employer. An employee shall not deliberately make false statement or
misrepresent the facts.
6. An employee shall not misuse any leave, privilege or other concession or benefit for
the time being in force.
RULES AND REGULATION SHOULD BE FOLLOWD BY THE EMPLOYER;
1. The employer must give the amount according to the minimum wages as per labour
law.
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2. Employer should take only 8hourse duty from employee.

3. If it is more he has to give more money (double the wages per hour).
4. He should be given some rest after 6 days of work.
5. He should be given medical compensation (ESI).
6. 1.75% his own contribution is deducted from his total salary and company has to bare
4.75%.
PURCHASE DEPARTMENT
In the purchase department there are two workers are their. The amount required to
purchase the raw materials is 25 to 30 lakes.
Major raw materials:

 Tungsten Carbide rods.
 Tungsten Carbide tips.
 Tungsten Carbide flats.
 Alloy Steel.
 Silver foil.
For carbide tips, carbide rods, silver foils quotations are received and orders are
given on yearly schedule and finalized the rates of materials from the vendors.
Consumable items:
 Diamond Resins
 Silver flux
 Silicon Cuboids
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Objectives of the purchase department are:
 Procure the material at right time with right quantity to promote the raw
materials.
 To fill the requirement of end consumer.
 Purchase department has to be in regular touch/ follow up of the vendor.
 Regular payment.
 According to ISO min 3 to 4 quotations have to be recorded.
User dept Stackable items
Purchase Requisition
Verification of approved
Supplier list
General Enquiry
Receive quotation
Evaluation
Negotiation
Finalization
Issue of purchase order
Receive materials
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Preparation GRR
INSPECTIO
OK N Rejection
Returned to suppliers
Stock
PLANNING DEPARTMENT
The planning & procurement department will draw a route chart and issue the raw
material to the production department. The process of production will mention in the route
chart. The drawings which are prepared by the design department, will give these drawings to
the planning dept. For the production process sufficient raw materials is required, so they will
check the raw materials in the stores. If sufficient raw materials are available, then
production process will be starts. If stock is not available, they place order with there
registered vendor only.
DESIGN DEPARTMENT
The marketing department forwards the order copy to the design schedule. The design
and development department will prepare the drawings and same will be given to planning
and procurement department with certain specification & the things required along with raw
material required for the product in the from of “Bill of materials” for planning the raw
material required for production.
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PRODUCTION DEPARTMENT
The production department will process the tools. Production department gives the
tools to Quality Assurance department along with drawings and rout charts.
PRODUCTION PLANNING & CONTROL
MAENING:
Production planning strives to set the production targets & plans the
availability resources to translate these targets into realities. While the production Control
constantly keeps a watchful eye on the production flow & use of resources along with the
location, of any deviation from the present action & to arrange for the prompt adjustment. So
that the productivity may run accordingly to the original revised schedules.
OBJECTIVES:
I. To implement the production plan by issuing necessary orders to the persons
who are supposed to implement them.
II. To ensure that the resource i.e. men, machines, materials method etc. which
are required for the implementation of the production plans have been
provided in the required quantity & quality, at proper place.
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III. To see that the person is carrying out the operations properly so that
production plans may exempted according to the schedules.
QUALITY ASSURANCE DEPARTME
The Quality assurance department inspects the tools for 100% necessary, if it is
accepted will be given to stores otherwise, the tools will be sent back to production
department for attaining accuracy.
The stores department, after receiving the tools prepares the invoices & dispatches the
goods to the customers. The contract review will be made by the marketing department to
check the pending.
STORE DEPARTMENT
The store department means storage of the finished product. It ready to sell the goods
to the market. Every organization contains this department. All the finished goods are stored
in the room to preserve from damage.
The goods in the storage house should be sufficient. It does not contains more than
the it’s storage capacity. The store should be maintained a person who is authorized to do
that.
MARKETING DEPARTMENT
The marketing department receives enquiries from customers through letter,

telephone, or by the companies engineers visit the customers place. The department sends
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quotations through e-mail if range specified by the customer matches with company range,
otherwise, a regret letter is send to customers.
The customers negotiates with the company for manufacturing range, price, quality &
quantity then the order will be placed that is done by initially verbal orders, later on by direct
orders, fax or e-mail. Then the company compare the orders place with the quotations send to
customers, if any, discrepancies, they will write to customers regarding the same will get
amended purchase order. After receipt of purchase order, contract review is made & orders
Acceptance is sent to customer.
: ABSENTEEISM:
 MEANING OF THE ABSENTEEISM ;
“The failure of a work to report for work when he is scheduled to work”
According to Webster’s Dictionary “Absenteeism is the practice or habit of being an

absent and absentee is one that habitually shays away”
Absenteeism is the total man shift lost because of absence as a percentage of the total
number of man-shifts scheduled to work.
 TYPES OF ABENTEEISM ;
Absenteeism is of four types they are as follows
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1. Authorized Absenteeism :
If an employee absents himself from work by taking permission from
his superior and applying for leave, such absenteeism is called as authorized
absenteeism.
2. Unauthorized Absenteeism :
If an employee absents himself from work without informing
taking permission and without applying for leave, such absenteeism is called
unauthorized absenteeism.
3. Willful Absenteeism :
If an employee absents himself from duty willful, such absenteeism
is called as willful absenteeism.
4. Absenteeism Caused by Circumstances beyond One’s Control :

If an employee absents himself from duty owing to the
circumstances beyond his control like involving in accidents or sudden
Sickness, such absenteeism is called absenteeism caused by circumstances
Beyond one’s control.
 FEATURES OF ABSENTEEISM ;
1. The rate of absenteeism is the lowest on pay day; it increases considerably on

the days following the payment of wags and bonus.
2. Absenteeism is generally high among the workers below 25 years of age and
those above 40 years of age.
3. Absenteeism is traditional industries is seasonal in character.
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4. The rate of absenteeism varies from department to department within an

organization. Generally, it is high production department.
5. In India absenteeism is seasonal in character.
6. Absenteeism is more in case of females as compared to males.
7. The percentage of absenteeism is generally higher in the night shifting then in
the day shifts.
 REASONS FOR ABSENTEEISM ;
1. The workers may find it difficult to adjust with new environment.

2. Lack of commitment to work.
3. Strict disciplines and orders which workers may not be able to understand.
4. Excessive hours of work, natural fatigue, monotonous job, irritation and
untolerable work conditions etc.
5. Inadequate leave facilities and transfer etc.
6. Social and religious ceremonies at home or to attend ceremonies at relative’s
house.
7. Sickness of employee or his kiths and kinds prevents him from attending work.
8. Improper and unrealistic personnel policies i.e. if unskilled untrained and
inexperienced workers are recruited they find it difficult to cope up with their
work.
9. If the workers conditions of the company are poor, the workers cannot adjust
themselves with the company working conditions. Then they prefer to study
way from worker.
10. Lower levels of wages or poor wages are quite inadequate to meet the basic
needs of the employees. So they may join other part time duties.
 EFFECTS OF ABSENTEEISM ;
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1. It affects the efficiency of workers.

2. Reduction in productivity.
3. Quality and quantity of worker is bound to be affected by high rate of
absenteeism.
4. It forces the organization to maintain some amt of surplus labours in the
organization.
5. If a worker absents himself for a long period, his income may be affected and
even he may lose his job resulting in great hardship to him.
6. Social and religious functions divert the worker’s attention from the work.
7. The industrial fatigue compels workers to remain outside the work place.
8. Unsatisfactory housing condition at the work place.
9. The improper and unrealistic personnel result in employee dissatisfaction. The
dissatisfied employee in turn prefers to be away from the work.
10. Workers mostly prefer to spend money on the consumption of liquor and
enjoyment after getting the wages. Therefore, the rate of absenteeism is more
during the first week of every month.
 MEASURES TO CONTROL THE ABSENTEEISM ;
1. The personnel management should encourage notification, especially in case

of sickness when the duration of absence of likely to be long.
2. Labor welfare department should come forward to cancel the absenteeism
and find out the proper reasons for absenteeism.
3. Should create the awareness regarding commitment and build work culture
among employees.
4. In case of personnel and family problems leave should be granted liberally.
5. Regular employee should be rewarded.
6. Strict disciplinary actions should be imposed and punishments should be
given to absentees.
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7. Clear out recruitment policy should be made.

8. Healthy and hygienic condition for work should be provided.
9. Liberal grant of leave.
10. Provide proper education and training.
11. Maintain good and cordial relation with workers.
12. The management should understand the problem and needs of necessary
steps to provide required facilities.
 OBJECTIVES;
The main objectives of the study are to know about the reasons, which
leads to absenteeism or which form the absenteeism.
SUB-OJECTIVES
1. To study what workers want from the company to reduce their workers stress?
2. To study whether the workers are satisfied and proud to work in the Metcut.
3. To study about their nature of job.
4. And to know more support to reduce the work stress.
 METHODOLOGY;
The study method involves:
I. Forming the objectives of the study base on the objectives determining the
means of data collection.
Collection of data through primary sources i.e. by survey.
II. Analyzing the data.

III. Manipulated the results.
IV. Finally making some suggestions based on the manipulated results.
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: JOB SATISFACTION:
 MEANING OF THE JOB SATISFACTION ;
“The job satisfaction is the end of a person after performing a task. To the extent that
a person’s job fulfills his dominant needs and in consistent with his expectation and values,
the job will be satisfying. The feeling would be positive or negative depending upon whether
need is satisfied or not”.
According to Hoppock job satisfaction is “the combination of psychological,

physiological and environment circumstances that causes a person to truthfully say “I am
satisfied with my job.”
 CONCEPT OF JOB SATISFACTION ;
Job satisfaction is different from motivation and morale. Motivation refers to the
willingness to work. Satisfaction, on the other hand, implies appositive emotional state.
Moral implies a general attitude towards work and work environment. It is a group
phenomenon where as job satisfaction is an individuals feeling.
Job satisfaction, on the contrary, is the end feeling which may influence subsequent
behavior. Thus, job satisfaction is an employee’s general attitude towards his job.
 DETERMINENTS OF JOB SATISFACTION ;
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The various factors influencing job satisfaction may be classified into two categories.
i) Environment factors.
ii) Personal factors.
ENVIRONMENT FACTORS;
These factors relate to the work environment, main among which are as
follows.
1. Job content: According to Herzberg job content is suggested in terms of

achievement, recognition, advancement, and the work itself tend to provide
satisfaction but their absence does not cause dissatisfaction. Where the job less
repetitive and there is verification in job content, job satisfaction tends to be higher.
2. Occupational Level: The higher the level of job in organizational hierarchy the
greater the satisfaction of the individuals. This is bcz positions at higher levels are
generally better paid, more challenging and provides greater freedom of operation.
Such jobs carry greater prestige, self-control and need satisfaction.
3. Pay and Promotion: All other things being equal, higher pay and better
opportunities for promotion lead to higher job satisfaction.
4. Work Group: Man is the social animal and likes to be associated with others
interaction in the work group help to satisfy social and psychological needs and, there
for, isolated workers tend to be dissatisfied. Job satisfaction is generally when an
individual is accepted by his peers and he has high need for affiliation.
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5. Supervision: Consideration supervision tends to improve job satisfaction of workers.

A considerate superior personal interest in his subordinates and allows them to
participate in the decision-making process.
PERSONAL CHARACTERISTICS;
Personal life exercises a significant influence on job satisfaction.The main
elements is.
1. Age: Some research studies reveal a position correlation between age and job
satisfaction. Workers in the advanced age group tend to be more satisfied probably
because they have adjusted with their job condition. However, there is a sharp decline
after a point perhaps because an individual aspires for better and more prestigious
jobs in the later years of his life.
2. Sex: One study revealed that women are less satisfied than men due to fewer job
opportunities for females. But female workers may be more satisfied due to their
lower occupational aspirations.
3. Education Level: Generally more educated employees tend to be less satisfied with
their job probably due to their higher job aspirations. However, research does not
yield conclusive relationship between these two variables.
4. Marital Status: The general impression is that married employees and employees
having more dependents tend to be more dissatisfied due to their greater
responsibilities. But such employees may be more satisfied because they value their
jobs more than unmarried workers.
5. Experience: Job satisfaction tends to increase with increasing years of. But it may
decrease after 20 years of experience particularly among people who have not
released their job expectations.
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 THE FACILITY PROVIDED TO EMPLOYEES:
The following are the some of the important facility provided to employees.
 LEAVES:
In Metcut, the following leaves are provided to employees.

I. National holidays---5
II. Festival holidays----5
III. Sick leave
IV. Earned leaves (1days for every 21 days physical works)
V. Casual leave---------10
 WELFARE FACILITY:
The company provides following welfare facility

I. Medical service: The medical facility like hospitalization & other medical
expenses are provided to employees & their relatives under ESIC.
II. Loan facility: The Company provides loan to the employees at zero percent
interest for some genuine reasons only.
III. Advance: Advance salary / wages are paid to employees in some special
occasions or emergency & is deducted from their salary/wages.
IV. The company provides 2 sets of uniform and 2 pairs of shoes and shocks once
in 2 years.
 LIMITATION OF THE STUDY:
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Time was one of the greatest of his research since the interview conducted during the
leisure hours of the workers for the purpose of the interview. The time got was only one
hour in which we had to cover maximum employees.
I. Some of the employees were reluctant to answer because of their busy
schedule.
II. The sample size decided & selected may not be representing the true picture.
 IMPORTANT DEDUCTION;
 PROVIDENT FUND:
12% of (BS+DA) are contributed by both employee & employer.
The employer contribution is divided in to 8.33% towards pension fund & 3.67%
towards provident fund.
RATE OF CONTRIBUTION
SCHEME EMPLOYEE’S EMPLOYER’S CENTRAL GVT.
Provident fund 12% Amount>8.33% (incase where Nil
Scheme contribution is 12% or 10%)
Insurance Scheme Nil 0.5% Nil
Pension Scheme Nil 8.33% (diverted out of provident 1.61%
fund contrition)
 PROFESSION TAX:
All the employees getting more than Rs.3000/- salary have to pay professional
tax to state Government. For rendering the profession. This is important to all the
citizen of the India.
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 ESIC (Employee State Insurance Corporation):
The employee earning less than Rs.6000/- salaries has to contribute to ESI
fund for availing the benefits from ESI.
The contributions are as follows.
Employee: 1.75% of BS+DA+HRA
Employer: 4.75% of BS+DA+HRA
Total: 6.5%
 CANTEEN COUPONS:
All the employees will get the morning Tiffin, tea and evening tea are
provided by the company with free of cost without any deduction in the salary.
There is no facility of lunch and dinner.
 MAINTAINING PERSONNEL RECORD:
The office is mainly responsible for maintaing personal records of

individuals employees the personal records consists is of “name, wage, scale,
achievement, grade, marital status”etc these records are kept secret
In Metcut companies the performance is the key factor considered by

the directors in promoting the employees to higher posts, the retirement is at the
age of 65 years or 30 years of continuous service which ever is early.
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WORKING TIME:
Shift----1: ---------7:30 am to 4 pm
Interval ----------9:30 am to 9:40 am
Lunch ----------1:00 pm to 1:30 pm
Shift----2: ---------4:00 am to 12:30 noons
Interval ----------6:30 pm to 6:40 pm
Dinner -----------8:30 pm to 9:00 pm
Shift----3: ----------12:30 noon to 7:30 more
Interval -----------3:00 to 3:30
 DATE OF PAYMENT:
Staff: 7th of every month
Workers: 7th of every month

There is same date of payment to both the staff and workers.
SURVAY ON ABSENTEEISM
_____________________________________________________________________
1. Name:__________________________________________________________
2. Name & Code of Job:______________________________________________
3. Department:______________________________________________________
4. Are you permanent: [ Y/ N ]
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5. Do you want to take leave: [ Y/ N ]
6. For what Reasons:

a. Personal Health [ ]
b. Family members Health [ ]
c. For marriage & function [ ]
d. Because of Job Stress [ ]
e. Because of strict Company policy
7. To reduce Work Stress do you want

a. Games [ ]
b. Yoga Classes [ ]
c. Training [ ]
d. Entertainment Programs (film) [ ]
e. Parties [ ]
8. What more support do you want to reduce work stress

__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
9. Are you satisfied and proud to work in this Company [ Y / N ]

a. If YES,
 Fully Satisfied [ ]
 Only Satisfied [ ]
 Just Satisfied [ ]
b. If NO, mention
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___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
Thanking You
Signature
[Tick ( ) mark where ever applicable]
SARVAY SHEET
SI.No Resp A B A B A B C D E A B C D E
1 R1 YES --- YES --- YES -- Y -- -- -- Y -- -- --
2 R2 YES --- YES --- YES Y Y -- -- -- Y Y -- --
3 R3 YES --- YES --- YES -- Y -- -- -- -- -- Y --
4 R4 YES --- YES --- ---- Y -- -- Y Y -- Y -- --
5 R5 YES --- YES --- ---- -- Y -- -- -- -- Y -- --
6 R6 YES --- YES --- YES -- -- -- Y -- -- -- Y --
7 R7 YES --- YES --- ---- -- -- Y -- -- -- -- -- Y
8 R8 YES --- YES --- YES Y -- -- -- Y -- Y -- --
9 R9 YES --- YES --- --
10 R10 EES --- YES --- YES -- -- -- Y -- -- Y -- --
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To know the reason for which the workers take more leaves or for which reason
employees will remain absent. I had conducted also contains the reasons, which helps us to
know what employee needed to reduced the job stress.
And it also contains that tells us whether the employees are workers are being
satisfied and prod to work in the organization and if yes are they fully satisfied or only
satisfied or just satisfied.
The following is the survey questionnaire, which tells us about the above question’s
answers.
After the survey with the questionnaire, a coding sheet is prepared as under shows for
what reasons they remain absent & the percentage of the factors that affects the absenteeism.
This coding sheet helps us to know overall results of the survey, by analyzing this sheet we
can came to a conclusion.
(Respondents name, job, department are not disclosed to protect the ethical feeling of
respondents i.e. Question number 1, 2, 3 are not shown)
After seeing the coding sheet we can observe that for what reasons how people may
have
The questions explained below are stored from coding no.4.
The 4th question that is you permanent. The respondent regarding these 100% are
permanent.
The 5th question that is do you want to take leave no doubt that will the employees
surveyed are want to take leaves. There for the result to this question 100%.
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For the 6 TH I got different answer. Because the question has the option. The question
is for what reason you take leaves the option given were,
A. Personal health
B. Family members health
C. For marriage & functions
D. Because of job stress
E. Because of company strict policy
For personal health problem the 70% people take leaves, & for 30% of people take
leaves because of family member’s health, & for marriage and function the 50% of people
take leaves and 10% for job stress. 30% 0f people take for company strict policy.
Next question i.e. 7th was to reduce works stress what facilities the employee want,
the option given were,
A. Yoga classes --------------------------------__ 30%

B. Games --------------------------------__ 30%
C. Training -------------------------------__ 60%
D. Entertainment programs ---------------------__ 30%
E. Parties --------------------------------__ 20%
Here we can say that by producing the Training programs the Metcut can reduce the
job stress of the workers & also providing the Yoga, Games and entertainment program
facilities the Metcut can reduce the job stress of the employee.
Facilities the Metcut can reduce the job stress of the employee.
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Coming to 8th question which says that the workers can mention same more support to
reduce their job stress, here we have yet positive response, here are some responses.
Break for relaxation

Improve work evaluation
The 9th question was whether the workers are proud and satisfied to work in Metcut
by this question we can get what the employee feels working in the Metcut.
The result was 100%, the sub question (as) if yes again the option given was,
a. Fully satisfied
b. Only satisfied
c. Just satisfied
In this sub question the percentage of people worked to a option is as
below,
a. Fully satisfied --------------------__ 60%
b. Only satisfied --------------------__30%
c. Just satisfied -------------------__10%
This shows that the workers in the company are satisfied & proud o work in this
company in that 60% of workers are fully satisfied & 30% of workers are only satisfied and
10% of workers just satisfied to work in this organization.
QUESTIONNAIRE
SURVAY ON JOB SATISFACTION
Note: Please tick ( ) wherever necessary.
LIMITED, HUBLI
1) Name: ___________________________
2) Designation: ______________________
3) Year of joining Metcut with designation: ___________________
4) How many times you have been promoted & for reason.
a) No of times: ______________
b) Reasons: Good work performance :
Age based :
Specify :
5) Do you feel your education and interest matches with a job performed by you?
a) Yes :
b) No :
If “NO” Reason: ________________________

6) Do you feel “justified” with pay scale and benefits offered to you for your job?
a) Yes:
b) No:
7) Has your “social status” changed after joining Metcut?
LIMITED, HUBLI
a) Yes:
b) No:
8) Have you ever made any suggestion to the company?
a) Yes:
b) No:
(If “yes” please answer next i.e. 10th question or else go to 11th question)
9) Suggestion was:
a) Considered, acted & was benefited to company:
b) Considered, acted & was not benefited to company:
10) If more task or responsibility is given to you then you are.
a) Delighted:
b) Unedited:
11) Risky ventures preferred by you is
a) More:
b) Less:
LIMITED, HUBLI
12) Can you handle more than one responsibility at a time?
a) Yes:
b) No:
13) Do you get any medical facility from the factory?
a) Yes:
b) No:
14) The working condition here is satisfactory.
a) Yes:
b) No:
15) Your relationship with other people at work.
a) Good:
b) Bad:
c) Satisfactory:
LIMITED, HUBLI
ANALYSIS
How many times you have been promoted & for reason.
Yes
No
LIMITED, HUBLI
Good work performance
100%
Good work performance
Do you feel your education and interest matches with a job performed by you?
Yes
No
D o y ou feel y our educat i on and

i nter es t matches wi t h a j ob per for med
by y ou?
Yes
100%
Has your “social status” changed after joining Metcut?

Yes
No
LIMITED, HUBLI
Has your “social status” changed

af ter joining Metcut?
Y es
100%
Have you ever made any suggestion to the company?

Yes
No
Have you ever made any suggestion to

the company?
80%
Yes
20% No
If more task or responsibility is given to you then you are.

Yes
LIMITED, HUBLI
No
If more task or responsibility is given to you

then you are.
30%
Delighted:
Un delight
70%
Risky ventures preferred by you is

More
Less
Ris k y v e n t u r e s p r e fe r r e d b y y o u is
10 %
Mo re
L e ss:
90 %
The working condition here is satisfactory

Yes
No
LIMITED, HUBLI
The working condition here is

satisfacto ry.
Yes
100%
Your relationship with other people at work.

Good
Bad
Satisfactory
Your relati onsh ip with o th er p eo ple at

wo rk .
80% 70%
70%
Percentage
60%
50% Y our
40% r el at i ons hi p
30% wi t h ot her
20%
peopl e at
20%
10% wor k.
10%
0%
C at egor y
Do you feel “justified” with pay scale and benefits offered to you for your job?
Yes
LIMITED, HUBLI
No
Do yo u fe e l “ ju st ifie d ” wit h p a y
sc a le a n d b e n e fit s o ffe r e d t o yo u fo r
yo u r jo b ?
Ye s
100%
4) OUT LINE OF THE STUDY:
i) RESEARCH METHODOLOGY
A research design is a logical and a systematic plan preparation for direction the
research study, it is indispensable for a research project. It specifies the objectives of the
study, the methodology and the techniques to be adopted for achieving the objectives. A
research design is the program that guides the investigator in the process of collecting,
analyzing, and interpreting the observations.
LIMITED, HUBLI
ii) STATEMENT OF THE PROBLEM
To study about absenteeism and job satisfaction in Human Resource Department at

Metcut Tooling Pvt. Ltd.
iii) OBJECTIVES OF THE STUDY
 To study about the production department of the company.
 To understand about the work done in different department.
 To have a clear knowledge of the various activities carried on by the company’s

premises.
 To study about the management future plans.
 To study the various process of production.
iv) METHODOLOGY
Keeping in view of the objectives of the study, the required information is collected
from management authority at Metcut Tooling’s Pvt. Ltd.
The data collection has been analyzed, based on the objectives of the study and
project requirement. All of the things have been taken into amount by observing the
employees approach with the company’s official at the officials’ premises. On the basis of
LIMITED, HUBLI
response made by the respondents, the findings and conclusion is made. After thorough study
of the above areas final suggestions is given.
THE DURATION OF THE TRAINING IS FROM 13 th DECEMBER 2007 TO 12th

JANUARY 2008.
v) FUTURE PLANS
vi)
A. Metcut Tooling Pvt. Ltd. Is intended to achieve Rs. 21 crores of turnovers for
the year 2010.
B. Company wants to expand its plan.
C. Procurement of new machineries.
D. To be leader in the market.
E. They want to increase the number of employees.
F. They want to increase the working capital.
5) ANALYSIS OF THE STUDY
STRENGTHS:
The customers are the major source of revenues and projects.
A. The company produces quality products.
B. The objects of the company are the customer’s satisfaction.
C. The company ha pool of skilled employees.
D. The moral of the employees is high.
LIMITED, HUBLI
E. The company is updated with latest technology & information.

F. The company is relies on truth, trust & reliability.
G. Pleasant working atmosphere.
H. Company use Hi-Tech tools contribute to improved productivity & to
achieve reduction in cost per component.
I. The strength of the Metcut is competence, combining the project groups,
knowledge, application technology & more over commitment to service
made the customers as partners in progress.
J. Having healthy competition with competitors.
WEAKNESS:
A. Damages occurred during transshipment & related service expenditure
incurred is high.
B. Receiving the payment from the customers is very difficult.
C. Lack of availability of skilled employees.
D. Lack of power cut.
E. They will not get more number of ITI students.
OPPRTUNITIES:
A. The profits are huge there for diversification is possible.

B. Broad future.
C. The company can use internet as a channel of marketing.
D. The company’s competition position is high.
E. They improve the quality of operation & products without the service cost.
LIMITED, HUBLI
F. The company is trying to spread its wings internationally.
THREATS:
A. Trade union activities are active which can have an adverse effect.
B. Global competition.
C. Economic recession.
D. Competitors of the employees to meet the targets.
FINDINGS:
A. Metcut tooling has got sufficient infrastructure facility for its further growth.
B. Company is innovative.
C. Company is engaged in different dimensions of the products.
D. Customer’s opinion about company’s product is good.
 LIMITATION OF STUDY
1) The information provided by the responders may not be true.
2) The sample size selected may not be representative in nature.
3) The attitude and behavior of the respondents may change from time to time.
LIMITED, HUBLI
4) The causes of the problem may change from time to time & they may not be the only
causes of the problem.
5) Respondents hesitate to provide more information on personal questions.
6) The organization will not give the permission to approach the employees.
7) They will not support to get the detailed information.
8) It was expensive.
9) The time was very short i.e. one month is not sufficient.
10) It was very difficulty to conduct survey with higher officers.
11) It is unscientific of it is not 100% realistic.
 SUGGESTIONS
 Metcut Company should conduct personality development programs.
 The company should conduct weekly or monthly conference.
LIMITED, HUBLI
 The company should try to conduct campus interview to appoint a employee

when required.
 The company should provide some entertainment program to its employers.
 The company should provide facility like yoga classes, games etc to reduce
job satisfaction.
 Extended leaves to the employees.
 Provide games facilities to workers.
 Allocate right job to right worker.
 Provide yoga classes every day for 5 minutes.
 Conduct tours & picnics to the employees.
 Conduct personality development programs.
 Conduct cultural activities.
 Provide entertainment program.
 CONCLUSION
Metcut Pvt. Ltd. Is well growing company in market; it produces goods according to
the customer satisfaction with good quality & quantity.
LIMITED, HUBLI
The company is running successfully. The company is growing vast in such less time
i.e. able to face challenges.
It contributes to the economic developments of the country by paying regular taxes by

providing various benefits to the workers.
The company will not give the detailed information about their organization. And
they will not make us to contact the employees to get the information like absenteeism & job
satisfaction.
Here there is no training program to the employees to improve their knowledge.

There is no entertainment program for the employees to reduce the work stress. They will not
pay the advance salary to employees in some emergency time.
There is no facility of lunch and dinner to the employees. Only Tiffin and tea facility
is available here.
After studying the coding sheet I found that the workers take leave & absent more for
the reason like, personal health & for marriage and functions.
This is because if the health of the employee is not well than he can not work
properly & efficiently. There for they take more leave more for the personal health & as the
India is full of cultural activities, these cultural activities have many functions in a year
which helps a person to be happy.
To reduce the job stress the workers want games, yoga classes and entertainment
program etc.
LIMITED, HUBLI
After the survey I got that more number of people needs entertainment programs and
yoga classes to reduce their job stress. These should be providing to the workers to reduce
their work stress to increase their efficiency.

ABSENTEEISM AND JOB SATISFACTION AT METCUT TOOLING

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ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE

2. INTRODUCTION OF THE COMPANY

3. OUT LINE OF THE STUDY

2) INTRODUCTION OF THE COMPANY:

The nit is professionally managed company engaged in the manufacturing of

i) STATUS EVALUATION OF THE COMPANY

Name of the Company : Metcut Tooling Pvt. Ltd.

Address : Metcut Toolings

Constitution : Private Ltd. Company

Year of establishment : 1981

Name of the proprietor : Shree S. J. Shetty

Products : Brazed Carbide

Production Capacity : 3000 Tools per month.

Man power : Total Workers—

ii) COMPANY PROFILE

Metcut has Established, Implemented and Maintaining a Document Quality

iii) OBJECTIVES OF THE COMPANY

iv) APPRECIATION AND AWARD

1) Udyoga Patra Award ___ 1994

2) S. B. I – Project Uptech ___ 2002

3) Indira Priyadarshini ___ 2004

Marketing Designing Planning & Production Quality

Administration department means maintaining or recording the information about

THE FUNCTIONS OF THIS DEPARTMENT ARE:

1. Recording the attendance of staff and workers.

1. Working capital allotted should be properly maintained.

2. Payments are analyzed appropriate to the target set by the management.

HUMAN RESOURCE DEPARTMENT

RULES & REGULATION SHOULD BE FOLLOWED BY THE EMPLOYEE ARE;

RULES AND REGULATION SHOULD BE FOLLOWD BY THE EMPLOYER;

2. Employer should take only 8hourse duty from employee.

Major raw materials:

Objectives of the purchase department are:

Issue of purchase order

PRODUCTION PLANNING & CONTROL

QUALITY ASSURANCE DEPARTME

The marketing department receives enquiries from customers through letter,

 MEANING OF THE ABSENTEEISM ;

“The failure of a work to report for work when he is scheduled to work”

According to Webster’s Dictionary “Absenteeism is the practice or habit of being an

4. Absenteeism Caused by Circumstances beyond One’s Control :

1. The rate of absenteeism is the lowest on pay day; it increases considerably on

4. The rate of absenteeism varies from department to department within an

 REASONS FOR ABSENTEEISM ;

1. The workers may find it difficult to adjust with new environment.

1. It affects the efficiency of workers.

 MEASURES TO CONTROL THE ABSENTEEISM ;

1. The personnel management should encourage notification, especially in case

7. Clear out recruitment policy should be made.

II. Analyzing the data.

 MEANING OF THE JOB SATISFACTION ;

According to Hoppock job satisfaction is “the combination of psychological,

 CONCEPT OF JOB SATISFACTION ;

 DETERMINENTS OF JOB SATISFACTION ;

ii) Personal factors.

1. Job content: According to Herzberg job content is suggested in terms of

5. Supervision: Consideration supervision tends to improve job satisfaction of workers.

 THE FACILITY PROVIDED TO EMPLOYEES:

In Metcut, the following leaves are provided to employees.

The company provides following welfare facility

 LIMITATION OF THE STUDY:

 ESIC (Employee State Insurance Corporation):

 MAINTAINING PERSONNEL RECORD: