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Gilbert Wilson M Is Wanting 2000
Gilbert Wilson M Is Wanting 2000
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cheeseburgers alwClYs look and smelt ~nd despite thllt fClct, we have
Press.
8~;"~MJswanting absolutely no interest in eating it. We are perplexed 1Ulq. embarrass~d
by such ~st~kes and can only off~r cun.ning explanations stid~ as, {'l·
'./:~;:~'}.~ !:~~~. '~.J' . .
Sij,l,ljf'prQblemsinthe Forecasting of Future guess I dldn t really want a cheesel;mrger after all." Diningcornpan~ .'
ions often consider su~h accounts inadequate. "If you didn't want th@' ,
Affedive States damned thing, then why did you get it?" they may ask, at which poinht~ii4',
DANlf:L T. GILBERT AND TIMOTHY, D. WILSON we are usually forced to admit the truth, which isthat we just do not;:"
know. We only know thClt it looks exactly like what we said we
wanted, we are not going to eat it, and the waiter, is not amused.
Althoug}:t we tend to think of unhappiness as so~~t~g th~t hap-
pens t6 us when we do nbt get what we want, much ~appiness is
~? . .
,l". ..' > . ' . actually of the cheeseburger variety arid has less to do with not getting: .
w.sml4 not b~ bett~r if things hl!ppened to mell just as they 'Vant,"
what we want, and more td q<;> with not wanting whett we lil<e. When.
Heraclitus, Fragments (500 B.C.)
wanting and liking are uncoordinated in this way w~,m~y§g.y that a
Pll
person has rni8~a~ted. The word sounds odq aJ first, t 'jf,¥i&nting'js
. llldeed a predlction ·of liking, then it, like any prElc.U<;:fiqn, C<m l>¢
lntrod~ction wrong. When the things we want to happen do nRtimPJoVI;!Qwt:\ .'
Li~ and want CU'~ aniorig the first things children leam to say, and h~ppiness, and when the t~gs we want not to hapR~nJg,Bj'it &e~:l
once they learn to say them, they never stop. Lildng has to do with faIT to say that we have wanted badly. Why shoulctthishappen fP'!
. how a thing makes us feel, and wanting is, simply enough, a predic- people as clever and handsome as us? .. '
tion of liking. W4en we say, (II like this douglml.lt;" we are letting
ofuers,!<now that the qoughnut currently ~qer \Consumption istnak- The fundamentals of Miswanting
ing l.ls feel a bit better than before. When we say, ~J want a dough-
nut/' we are making an abbreviated statement whose ext~qed trans- .. In a perfect world, wanting would cause trying, tryingWopld cau!>e .
lation is something like, "Right now I'm not feeling quite as gOOq as I getting, getting would cause liking, and this chapter WQilld~~ tniss 4tg:
mlgNJ'el and I think fried dough will fix that." Statements about. all the words. Ours is apparently not sl.wh a place. How is it possi1~l~
w~tIDg',tend to be statements about those things tha~ We believe will to get what we want and yet not like what we get?.AJl~~!1t three
inf!'i.j~nc~pur sern;e pf well-being, satisfaction, llaPpit)ess,f\nq content- problems bedevil our attempts to want well. . , . ,
,
.mi' ' ,... ~nce, wh~ we !>l'!Y we want something; we e'lre more Or less
p .. ~,.,. ',g'that we wUllij<e it when we get it, Imaginins the Wrong Event
'.' t~1fF~;pipntises are easier to make than .tp l.<eep(anqti()met~e!> we
.!.-'"
get, .what we say WI! want and feel entIrely u.nl1appyabout It,We 1'h1!' iundij.me~tal problem,of course, is that the events we imagin~
ord~r' 4 cheesepurger only to find that it looks anq smells precisely as wheq we are In the midst of a really good want are not preCisely
events we experience when. we are at the tail end of a really .
~~~,$~~r). . .
.' .,.'. TIi~i~f~l?~f this chapter ~as supported ~Y rese~ch grant R?1-Mli56075. from the pointing g~t. For instance, most of us are skeptical when we
; ",;~r~:tN .. Meaf t1~tf!~ liealth ~q paruel. T. Gi1b~r.t ,!lIlA ~lmothy ?, Willion. We movie stars Q.escdbe how relentless aQ.oration can be a source of
. Y~~Jg~~§ f9!; his WS~ghtful Cornmeqts 011 im e~lier Y!lr~lOnpf this chapter, and fering, or when terminally ill'patients insist that a dreaded disease has '.
':Ciii;'" prl1ln tl$ yp!tgj1e fOr helpful discussiop.s of these issues.
given their lives deeper meaning. We feel certain that ~e wou14~~
·,J·"';:"'\:~·D '" ,~~e~i~~~~!~~d 'ti:~e~~:t:~i:!j::::J~t~b~'d~~b:;l' delighted in the first instance and devastated ill the second because'
.021q§i~7.ml)il:dtg@wjh,harvar4:edu.· . 'most of us have no ide~ what stardom or terminal i,llnel'l£? . .'
<!!>" . ~,i'"
:: :
180 D. T. Gilbert and T. D. Wilson Miswanting 181
•.. . .' "..'. . " because they imagined this island and ended up on that uncle's miraculous recovery from psoriasis just moments before we
one; but simply because they did not realize how much they require purchased our ticket has contaminat~d our affe(,::tive reaction to the
. dC\ily' stnicture, intellectual stimulation, or regular i..n.f4siom~ of Pop thought of dancing elephants (Wilson & Brekke, 1994). Come Sunday,
Tarts. Highbrows fall asleep at .the ballet, pacifists find themselves we may find ourselves bored to tears beneath the big top, wondering
slTangely excited by a glimpse of world class .wrestling, and tough why we paid good money to see a herd of clowns in a little car. Our
guys in ieather jackets are occasionally caught making clucking miswanting in this case would not have been a result of having imag-·
sounds by the duck pond. To the extent that we have incorrect theo- ined the wrong event ("Oh, l was thinkirtgof a flea, cir~us") nOl'· pf~:r';;
ries about who we a~e, We may also have incorrect beliefs about what having had a false conception' qf ourselves ("Why did I thiiU< I likeg't< .
we will like .. men in floppy shoes?"). Rather, we would havemiswantedbecause "...
when we initially thought about the circus we felt e~cited, and we
took th~t fact as information about the circus rather than)l.sinforma-
Misinterpreting FeeUngs tion abollt Uncle Frank's renUssion. Feelings do nqts!!Y:Where they
If we could imagine events exactly as they were llctuaHy to unfold, came £rom, and thus it is all too easy for us to attrihRt~i!b~m to tl}~h("
and if we had complete Md accurate knowledge of ouf r~levant tastes wrong source. . . . . "";~.>;;;
and, attitudes, could. we necessarily avoid nUswcwting? Unfortunately Exper4nental demonstrations of this home truthab'gl.#iq, Pepple"
not, When we imagine a future event, we normally have an affective may irtistakenly believe that their lives are ewptywhen;iiLJact, their
. n:!aFtiqn to its mental representation (imagining one's spOllSe happily gloomy mood is a consequence of rain (Schwarz & Clore, 1983); they .
. entWm~d: with the mail carrier usually illustrates this fact convfuc~ mqy mistakenly believe that a person is attractive when,in fact, their
ingl~X)md we naturally take 'this &ffective reacijon tq the. mental pounding puis~ is being caused by the swaying of a suspensi<;m bridge
f!'lPr~~e.ht~tion of the~yent· as a proxy for the f1ffefijy~:rea~tion we (Dutton & Aron, 1974); and so on. Because we cannot alwilYs tell if . ' .
n#hth&ve to the event itself. If the merethotight of &mate's infidelity the feelings we are having as we imagine an event are Pe.ing c~4seqi'.H~··
. . mil.ke~ US feel slightly nCiuseous, then we have every reason to suppose solely by that imagining, we may use these feelings il.,$ ptqxies f(lf,!
'. thf\rth~, r¢aI Hung would, end in an upchu~. Ow:' affe~tiye re&ctions ,future liking, and hence, miswant. .
.,; . ~~FY events (ire! in a sense, experiential pr~vi('!w~pf OUf ilffec-
"":")'~ t8. #w events thein~elves, !l.nd they ffgmePfPnUnently Thin,king and Feeling . <
.,
;
store~' they had more positive affective reactions to th~ items when .
they were unfed (liThe marslup.allow cookies look so cleliciousl") than What do sp,qghetti, cheeseburgerl:!, marshmallow'" ~oAld~~~ . toitU.l~
they 'did when they were well-fed ("I never want to eat again") and chips, and Snickers ba!s have i~ common? They &re;:q~j~¢.t~·tha.tc§n
thus were more inclined to buy iteins that they had not intended to be ~anted today and liked tomorrow, but once that l¥1i~;R:~~urs;:t1l~y
buy. Shoppers who had their lists in hand, however, were unaffected .quickly become a trivial bit of personal history that only"'qur tJrlghfl
by the blueberry muffins, and bought no more unwanted items when . remember. Each of these objects can be experienced, but none bf these
th~y were unfed than when they were well-Jed. These listful'shoppers experiences has enduring emotional co~equences, and thUs none pro-
slu'ely had the same affective rea~ons as did their listless counter-· . vides an opporhinity for us to think about how people might warit 0;
p~nli. but because they had in hand a copy of A Theory About What I miswant in the long run. ~en we want ~ bite of pecaii. pie or Ii warm
W,1l Want in the Future (aka a grocery liSt), they were able to avoid shower or a sexy kiss, it 'is ·not becaUse' we think the~e.·things will
bel!lmg,their choices on their affective reactions and thlls they were change us in,some significant w~y~ but because we thirik'th~y Wilt
able.to.f:\.vQid ntiswanting. p!'!rf~ct1y lovely for as long ~ they last. On the. other ham~.; -When
, It seemS, then, that feelings:sometimffl serveu!! h!':!tter'than theopes, . .wtlh~ ~ promotion or a wedding or a college degree, iti&iip.t~9
~dtheories sometimes serve us better '~n, fe(:!li,ngs: M~a, somefunes because we believe these things wUl improve our Jives at 'th~'p'lQI1n~
n.W:#W~,~ervEl~ lfS w~U ~t f}ll. GUbert et ~l. (19.9&) fl~~~~fSQn~~~ sm4mts We !lt~ain them, but becquse ,we think they wUl provi4~ "
changes in one's life th?ln does the latter (see Lehman et aL 1993). In with· a governor whom they had not wanted, their psychological im~
. any case, it seems quite clear that fOCUsing on an event can cause us mune systems would help them locate 16 new ,:t;easop.sto1ike him
to overestimate the duration of its influence on our happiness, and, anyway:
hence, to lUiswant. GUbert et al. (1998) provided direct experimental, evid\7nce of hn-
mune neglect: the tendency for people to faU to consider how retidily .
their psychological immune systems will vitiate their despq-ir. Sm':i;:~,
Immune Neglect: The Invisible Shield
dents were given the opportunity to apply for an exciting ~nd !ucra.,Lk"
Many shrewd observers of the human condition have relllarked on tive position as an ice-cream taster in a model business. The applica- . .:
people's extraordinary abilitY to change the way they feel simply by tion process included answering several- questions before a video
changing the way they think. When circumstances threaten our psy- camera while judges watched Hom another' room. The situation was
chological well-being, we execute an assortment of cognitive strate:" . arranged such that if students were rejected, their psychological iII].-
gi!,!~,tactics, and maneuvers that are designed to prevent, limit, or mune systems would have much more work to do in one condition ..
r~pairthe damage (e.g., Festinger, 1957; Freud, 1937; Steele, 1988; than the other. Specifically, students in the " cUfficult rationalization!!
T~yloi& l3rown, 1988; Vaillant, 1993; Westen, 1994). n~ese maneuvers condition were shown a number of highly relevant qllestlons and
, 4~4!l.11:y have two properties. First, they work like a chClrm, enabling were told that while answering these questio:t1!' they would be ob':'
?lM'pf}ls to be well above average in all the W<lYs th&t co'4nt. Second served by a panel of j4dges, Who would then vote orithestudent's
anqmore important, we tend not to know we il!:e exec4tirg them, and appropriateness for the job. Unless the judges trnanim9t!sly' disap-
what looks like rationalization to the giggling onlooker feels very proved of the student, he or she would be offer¢d the joP;'Ifttl:le" easy
much like rational reasoning to 11S. Taken together, the mechanisms rationalization" condition, students were shown a ntlmber'Q'f largely
thflt protect the sources of our psychological weU-being (e.g., our sense irrelevant questions and were told that while answering these ques~<."~~
." '; . ofr~qmpetence, integrity, and worth) in the f<lce of &ssault constitute a tions .they would be' observed by a single judge who would solely 'F';4~¥!i"
,Jtrnw" c,": l~~cal imnuine system that seems to be both powerful and cleterntine whether or not they were· offered the job, Students in eachH,';,~:
.. >}~"":;.'. ttt9, the persor it serves. . .'..,.,', condition predicted how they WOllid feel. if they werer'ejected, anq ,
.,}',l;i.i:f'" .~~happmess is; in fad"ciefended by an 4wisihl~';hleld, then it . how they would feel 10 minutes later. All participants ther answered
., .' ;'~';,itt·:t.qsee why we overestimate our vulner&bility to the slings and the relevant or irrelevant questions before the video camera m'ld wer~
"" .!l.rT9W§'pf outrageous fortune. Recall that voters in the Gilbert et a1. promptly rejected. Their happiness wasmeasuied irrunedjately' foF
. (IQ88)'study overestimated the duration of their emotional reactions lowing the rejection and then again 10 minutes !tIter. . \" .
'. to their candidaJe's electoral triumph or defeat. ~tere!ltlnj!;ly, voters in A.s the top part of Figure 8.1 shows, thestude,ntsbeIieyed they.;
th!l.t study Were also asked to predict how their opinions of the can- would he much less happy. iriunediately following rejection than they'
did<ltes would change once one was elected, and their answers rnay actually turned out to be. But as the 'bottom part ofF~gur~ 8,1'show~1
tell Us l?omething abo4t why theyoverestinlated the d4rabUity of their the 1l10re interesting effect.oct;urreq 10 lUinutes lah~h:N.Qt '
emotions. Alth04gh voters flatly denied that the outcom,e of the eH~c- all the students happier than.! they expected to he':: .
. tion would chanj!;e their opinions of the candidates by even a hair, a being rejected, but they were happier when they ha&
lllo;ntl) after the €!lecp.on, those voters whos~ c~I].(Uqat~ had l()st had & soio judge who had heard tl1em answer irrelev<trir4~t:"I'W!'!+
experienced an W,lforeseen transformatiop.:.1\ithill.l.j!;hthe new j!;over- when they had been rejected bya panel of judges'
nor had yet to take office, had yet to perform an official act, anA had them answer irrelevant question(>. This diff~rence reveals· the u",....... ',,·
yet to make a s4bstantive speech, those Whqhfl:~tYRt~c'l !lgamsthlm .. the psychological immune system, wNch shohld have found it
had a significantly higher opinion of hUn t4mt tM:Vha~{haq ~month .. to he~l the wounds of rejection in the easy rationalization condition . '
earlier. It seems that those voters overestimat~cl'th~~~1-lr~tionpU4eir. ("One guy doesn't' think I'm competent. So what? Maybe I look like
dw.~pp'ointment because they did not reali~e thatOi:l~~ th!'!fw~i'e~wck .' his eX-r001l1mate, or maybe he's biased against Southerners, or maybe
."" '. ;r~jt[:;,!;.' . . '. , . ·,·,,\~~,1;j;,',:::\::;·:; ;J.'
Miswanting 191
he just diqn't have enough information to go on") than ill the difficult
rationalization condition ("An entire gro~p of judges ,agreed on the
. basis pf !lclequate inforqiation that I'm not smart enoue;h to ti'\!>te ice
lnunediately cream? Yikes!"). The important point is that the stuQimts did not
anticipqte this difference, which suggests that when they looked into
their emotional futures, they 'flaw only the pain c;>f rejecpon, What they
• Easy - Difficult did not consider was the ease or difficulty with which theirpsycholog- '.
ical immune systems would-dispatch their malaise. '.,
Immune neglect can have important interpersonqlcgru>gquences .
too. For. example, few of us would expect to comel!t1Jlo,ne if an . '
irdtatedIriotorist shouted a few choice words about o4f~R9).~~ntageas
we crossed against the light, but we might well expectto 4e:$hocked
and dismayed if a good friend did the same. We expecfP,nlnsulting
3
remark from a stranger to be less painful than an insulting remark.
a
from friend, and thus we might naturally expect the former to have
less enduring eqiotional consequences_than the latter. Gilbert and
Experlence~ Lieberman (1998) asked pairs of college students to eVi'\ltlate each
other's personalities on the basis of brief autobiographlesin which
they had explicitly been ask~d to describe some embarrassing inci- "
dents. Some students wer~ told that they would work together as a
team later 'in the exp~riment ("partners") and others were told that
they would never meet ("strangers"). The students were asked to
predict how they would feel a few minutes after finding out that the
Ten Minutes Later .other student had read their autobiography and given them' a very
negative evaluation, and indeed, they predicted that they would feel
worse H the negative evaluation came from their partner thal1 from a
8· _Easy. stranger. In fact, the students were considerably happier after receiving
a negativeeva14ation f!,om their partner than a from a stranger, .
. t1:}ey' even forgave their partners more readily than they fr.·,'0-""0
strangers. Why should this have happened? '
Once again the invisibility of the psychological immune
t
,·.ti~~'t~i9n~'Qf §trangers, Theinsulted students' psyc;twlogi.c'li immune sys- reversible did not like the chosen photograph as much as gi4 those
) WPCtems)dld wh&t they were designed to do by en<\blmg them to feel students whose decisions were irreversible. This makes sense inas-,
."":":'h~kpy about working With so~eone WpOhCld evaluateel them neg a- much as these students were probably still in the process. of deciding
, .". tii~l.Y/What is interesting, of course, is that the students were unable which photograph they would keep, and thus they di4 not yet have a
toli#~~itt this outcome jtlsno minutes be~qre i~ h&ppeneel. Like most final outcome with which their psychological immune systems !could " "
. ", "of;,l.!!lttMy blithely predicted that a big pam woulellast lr:>nger than a help thli!m feel happy. But interestingly; 9 days later" the irreversible
"', Httleone( unClware that pig pains often evoke r~medie~}hM little pains deciders were still happier with their photographs than were the reo:
.•' ",' j}9t, 'Broken legs hwt SO much th'lt they cry out to P¢PXeq, where'ls versible deciders- despite the fact that th~ reversible deciders' "SWFtP~
, . ,,' are oftffi Allowed to go on hurting for a lifetime. ping opporwnity" had expired days ago and their unchosen phot6~
, ;' , negl~~t qm Pluse us to'misw,mt hf ciil,lainr, 11,8, to fell~llnel, graph W'lS irrevocably wh1gmg its way across the Atlantic. It' seli!J:nS, ,
' t h a t will not, in the long run, hffiqer oHr happmess, that merely having had a brief opportunity toch<\llge theirnlinds'
, "~onseql,lence of theJ'lilure to anticipate the operation. of prevented reversible deciders from ever exercising their hielden tal~nt .,
~;I.IJlU:~~l;'CH imm!lne ;:>ystem is that we rnClY inClelvertentlydo '. for happiness. , ' , ' " :', ' , "".:
ttwtWillLJ.n"B'l impf\4' its. Rperation, thereby undermining our pwn. hidden' All of this work on immune neglect leads to one <;:Oh~fwHpn: Our
" ' happiness, For eXample, if given the opportunity to shop at tenden:cy to neglect the operation of the immune system wh~n "
a " that allows customers to return merchandise for any reason pating the future can have lll1happy consequences. We often wfffit8ne
an~ another store at 'which all sales are final, most of us would patron- thing so much more than another that w~ willingly inc!.!r '~. ,', "
ize the first rather than the second - and we might even be willing to costs in our attempts to avoid the unwanted event; W~ 'spend
pay a bit more just, so we could have the luxury of, changing OUf! little time willi our children anel neglect our~obbies while p'l.Ittmg m'
minds later on. We firmly believe that bridges oll,ght to be there for long hO'\,lrs at the office because we are convinced that keeping our
crqssing and recrossing, and our aversion to burning them is probably current job will be better than being forced to find a nevy, qne, What
wise in many respects. But if keeping one's options open is wise in, we faU to realize is that while the thing we wanted to exp¢rl.~nC~ is in
many respects, it is not wise inall respects, becallse open ~pti~ns have some ways better than the thing we wanted to avoid, it Is probably
the llIlfortunate conseqll,ence of paralyzi~gthe psychological ~mmupe , worse in others, and should we fail to achieve what we w?ffiteel, our
system. As dissonance theorists have long noted, if is 't~e firm. com- psychological jmm.une systems will qmckly·help us locate·th~ ways in
mihnenttoa single COllrse of action th!:lt most effectlvely tnggers which the thing we got was better than the thirig we wereairning for.
.. Ftttemptsto justify it.' " '" ' . As the man whqnarrowly missed the opportunity tQ1 franChise the '
, Gilbert and Jenkins (1998) gave college qmd~nts &shprt course m first McPonalds restaurcmt (and hence narrowly missed the opportti~
bi~cl<::M4-white photography, The stuelents tookphotdgrflphs of their' , 'city to become a billionaire) noted many decacles .later( 1'1 b~liey~ H,
". f~Y~rH~·p~ople and places on campUS mlq wen~tlwn t~Hght how to , ,:tumed out for the best" (Van Gelder, 1997). lfwe do mdeeq havel"
q~V~i9i'their photogri:\phs. After studentsha4 Pfint~g 'their two fa"' , talent for happiness than we rec,ognize, then 011.r igno.ranc\'! of,·
" v~hte~ph.ptographs, they were asked to dOl1ate One pf them to the talent may cause us to pay a steeper price for f4ture experience~ .•
" ,,' e?<p~efWl~nter's !'photo~raphY project." ~oml,'!!>mdep.t~ were told ~atJ we should.
th~ elpriated pnotClgrf!.ph wOl1ld pe mallep to Eng;Ii:\mtthi:1t eyepmg,·
whereas others w~re told th<!-t the photogr&ph WOllid not be maile.d
, for 5 'PaYs. St11,d~nts in this l<ttter condition were tol4 that if they,',
" cli~g~4 their minds abOllt whj.ch photograph to keep after they mad~i ", naive psychology of happiness is simple: We Want, we try, we
t ' ';'1jon, they ,<;:ollid swap the chosen for the don<tted photograpH· w~ like. An4 then, w~th th~ help of television commercials, we ' '
efore it w'!-s mailed. When the stuelents' happiness with their, , ~oTlle more. Wants are urtderwritten by our beliefs about the '
hs Wflfl :fl1~~sure4 2 days later, those whose ctecisi~ns , , p~tween getting and liking, and in this sense tlwy . are .pre~
,194 D. T. Gilbert andT. D. Wil$on Miswanting 195
~criptions for action. They tell uS' what to do with our· time by telling
References
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. like any other prediction, susceptible to error. We way Wisconstrue
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It
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· :;'.'
Feeling and Thinking: .
The Role of "Affect in SoCial Cognition
Edited by
Joseph P. Fotgas
University of New South Wales
Sydney, Australia.
;. '
I
T'
1,: CAMBRIDGE· .
trN:rvERSITY PRESS·