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IQTIAR ISLAM

Address: 101/A, SRITI KUNJO 3RD FLOOR, RASULBAG R/A, P.O: CHAWKBAZAR, P.S: BAKOLIA,
CHITTAGONG, Bakalia, Chattogram
Primary Mobile No: 01814959700
Primary Email : sabit.iqtiar@gmail.com

Career Objective:
To achieve a challenging and rewarding career where in my skills, abilities and
Experience Would be a value and offers professional growth while being resourceful,
Innovative and flexible.

Career Summary:
CORPORATE CLIENT DEALING,AIRLINES AND HOTEL RESERVATION,MARKETING,CUSTOMER SERVICE
7 years’ experience in good corporate client dealing both domestic & international.
Online and offline sales & marketing with good customer satisfaction, airlines
Ticketing& hotel reservation.

Special Qualification:
Can make Good business communications with corporate clients also can build good
Relation with Foreign clients. Have good knowledge regarding sales, marketing,customer service,
Airlines & airport Related issues.

Employment History:
Total Year of Experience : 9.5 yrs

1. ASSISTANT MANAGER (0.5 yr)

(April, 2022 - Continuing)
TREFLE TOURS & TRAVELS BY FOUR H GROUP
CHITTAGONG
Area of Expertise
Reservation and ticketing (0.2 yr)
Duties/Responsibilities
AIR TICKETING, HOTEL RESERVATION, CUSTOMER SUPPORT
2. IN CHARGE (0.8 yr)
(June, 2021 - March, 2022)
SOUDIA COACH SERVICE
AGRABAD, CHITTAGONG
Area of Expertise
Customer Service Management (0.8 yr)
Duties/Responsibilities
CUSTOMER SERVICE, SALES & MARKETTING, GARAGE MAINTAINANCE, ALL OVER OPERATION MONITORING
3. Manager (1.1 yrs)
(April, 2020 - May, 2021)
STAR Tickets & Holidays
chattogram
Area of Expertise
Reservation and ticketing (0.6 yr)
Duties/Responsibilities
Air Ticketing (International & Domestic Route), Customer Service, hotel reservation. sales & marketing
4. Assistant manager (4.1 yrs)
(February, 2016 - March, 2020)
flamingo tours and travel ltd
chittagong
Area of Expertise
Customer Support/ Client Service (1.3 yrs), Reservation/ Ticketing (1.3 yrs), Transport Management (1.3 yrs)
Duties/Responsibilities
Tour Consultancy,Air Ticketing (International & Domestic Route), Customer Service , hotel reservation
5. execuitve (1.5 yrs)
(July, 2014 - January, 2016)
Be fresh Thai
bangladesh
 Area of Expertise
Business/ Product Development (0.5 yr), Customer Relation (0.5 yr), Reservation/ Ticketing (0.5 yr)
Duties/Responsibilities
Tour Consultancy, Brand Development, Customer Research & Management
6. executive (1.3 yrs)
(February, 2013 - June, 2014)
Be fresh Travel
chittagong
Area of Expertise
Customer Relation (0.4 yr), Reservation/ Ticketing (0.4 yr), Transport Management (0.4 yr)
Duties/Responsibilities
Air Ticketing (International & Domestic Route), Customer Service
Academic Qualification:

Exam Title Concentration/Major Institute Result Pas.Year Duration

Master of Business Human Resource Premier University, CGPA:2.77
2017 2
Administration (MBA) Management Chattogram out of 4
Bachelor of Business
Accounting National University Second Class 2012 3
Studies (BBS)
CGPA:3.8
hsc Business Studies hajera taju degree college 2009 -
out of 5
bakolia gov lab high CGPA:4.44
ssc Business Studies 2007 -
school out of 5

Training Summary:

Training Title Topic Institute Country Location Year Duration

Training on Online
Airlines ticketing
Reservation of SABRE Bangladesh chittagong 2013 1 MONTH
reservation
SABRE
Disaster
Management
Bureau of the
Comprehensive
People’s
Disaster Bangladesh fire
Republic of Bangladesh chittagong 2012 3 days
Management service
Bangladesh & Fire
Program (CDMP)
Service & Civil
Defense,
Bangladesh.

Career and Application Information:

Looking For : Mid Level Job
Available For : Full Time
Preferred Job Category : Bank/Non-Bank Fin. Institution, NGO/Development, Hospitality/ Travel/ Tourism
Preferred District : Chattogram
Preferred Organization Types : Banks, NGO, Garments, Airline, Travel Agent, Direct Selling/Marketing Service Company

Specialization:

Fields of Specialization
• Reservation and ticketing
• Customer Support/ Client Service
• Marketing
• Sales

Extra Curricular Activities:

I am a good athlete also i was a first bowler in cricket, a good midfielder in football. Also i love cycling . I am also well trained & certified in
comprehensive disaster management .

Language Proficiency:

Language Reading Writing Speaking

english High Medium High
hindi Low Low Medium

Personal Details :
Father's Name : shamsul islam
Mother's Name : hamida begum
Date of Birth : June 27, 1992
Gender : Male
Height (Meter) :
Weight (Kg) :
Marital Status : Married
Nationality : Bangladeshi
Religion : Islam
Permanent Address : MOULANA IDRIS BARE, 3NO KHANKHANABAD, Banshkhali, Chattogram
Current Location : Chattogram

Reference (s):
Name : Ifthaquer Hossain
Organization : The city bank limited
Designation : Branch manager
Address : Potherhut, Chattogram
Phone (Off.) : 01552317614
Mobile : 01552317614
E-Mail : ifthaquer.hossain@thecitybank.com
Relation : Relative