UNIT 7 Zakupy i usługi

MATURA – POZIOM PODSTAWOWY

Zadanie 1.
W zdaniach 1.1. – 1.5. spośród podanych odpowiedzi (A – C) wybierz tę, która jest tłumaczeniem fragmentu
podanego w nawiasie, poprawnie uzupełniającym lukę. Zakreśl literę A, B lub C.

1.1. Do you (pobieracie opłatę) ________ customers for delivering the shopping?
A. charge
B. take a charge
C. put a charge

1.2. Could you please (pożyczyć mi trochę pieniędzy) ________ ? I’m broke.
A. borrow some money
B. spare me some money
C. lend me some money

1.3. Can I (wypłacić gotówkę) ________ here?

A. pay in cash
B. take out some cash
C. get some cash

1.4. These trousers (na mnie nie pasują) ________ – they are too short.
A. don’t fit me
B. don’t match me
C. don’t suit me

1.5. This tablet was a real (okazja) ________ – I only paid half the regular price!
A. occasion
B. bargain
C. profit

Zadanie 2.
W zdaniach 2.1. – 2.5. spośród podanych opcji odpowiedzi (A – C) wybierz tę, która najlepiej oddaje sens
wyróżnionego zdania lub jego fragmentu. Zakreśl literę A, B lub C.

2.1. Remember to take this coat to the drycleaner’s, please.

A. Remember taking
B. Don’t forget to take
C. Recall taking

2.2. These shoes were really good value for money.

A. cheaper than I expected.
B. worth their price.
C. the best quality money could buy.

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2.3. I can’t afford this coat right now, but I love it.
A. I haven’t got the money to buy this coat
B. This coat is not worth the price
C. I wouldn’t mind buying this coat

2.4. I didn’t manage to get a loan from the bank because I don’t have a steady job.
A. I wasn’t allowed to take out a loan
B. I wasn’t supposed to take out a loan
C. I wasn’t able to take out a loan

2.5. I usually don’t carry more than £10 on me.

A. I never have any cash with me.
B. I always pay with credit card.
C. I usually have less than £10 in my wallet.

Zadanie 3.
Uzupełnij poniższe minidialogi (3.1. – 3.5.), wybierając brakującą wypowiedź jednej z osób. Zakreśl literę A, B
lub C.

3.1. X: This camera is scratched. I’d like to return it. 3.4. X: I bought this bag here last week. Have you still
Y: ____________________ got them?

X: Of course. Here you are. Y: No, sorry. ____________________

A. Have you got the prescription? A. We have been sold.

B. Have you got the bill? B. They are sold out.

C. Have you got the receipt? C. They have sold.

3.2. X: Do you need any help? 3.5. X: ____________________

Y: No, thanks. ____________________ Y: I think they look great together.

A. I’m just passing by. A. Does this cap match my dress?

B. I’m just looking. B. Does this cap fit me?

C. I’m just window shopping. C. Does this cap suit me?

3.3. X: These trousers are really nice.

Y: ____________________
X: Sure, thanks.
A. Would you like to fit them?
B. Would you like to try them on?
C. Would you like to wear them?

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 UNIT 7 Zakupy i usługi
MATURA – POZIOM ROZSZERZONY

Zadanie 1.
Przeczytaj tekst. Z podanych odpowiedzi wybierz właściwą, aby otrzymać logiczny i gramatycznie poprawny
tekst. Zakreśl literę A, B, C lub D.

IT WAS MY NOSE THAT BOUGHT IT

Do you ever 1.1. _____ attention to the smells in shopping malls, coffee chains, petrol stations, or cinemas? Probably you
don’t – or rather, your brain does, whether you are aware of it or not. Is it a coincidence that in a coffee shop you can smell
fresh coffee (but not the food served) wherever you sit, while in cinemas the smell of popcorn (but not nachos) permeates
everything?
Using the sense of smell to boost sales is called scent marketing and 1.2. _____ for a long time now. Our brain can
recognise and distinguish between about 10,000 different smells. What is more important, however, is that smell is
strongly connected with memories and emotions. It also travels directly through different parts of the brain. Thus a smell
of something, for example a mug of coffee, 1.3. _____ a happy memory much faster than the sight of the mug or touching
it.
There is research which shows how effective scent marketing is. After introducing the smell of a fresh-brewed coffee
at a petrol station the sales of coffee 1.4. _____ by 300%. In another study some major retailers, for example Nike, also
showed that scent marketing increased customers’ interest and intentions by 80%. After all, who does not enjoy the
smell of a new pair of shoes, a new book or a cup of fresh coffee?
Source:https://www.shopify.com/retail/the-science-of-smell-how-retailers-can-use-scent-marketing-to-make-more-sales

1.1. 1.2. 1.3. 1.4.

A. take A. have studied A. can trigger A. went down
B. draw B. were studied B. may trigger B. went up
C. catch C. has been studied C. would have triggered C. showed up
D. pay D. have been studying D. triggers D. decreased

Zadanie 2.
Przeczytaj tekst. Uzupełnij każdą lukę (2.1. – 2.4.), przekształcając jeden z wyrazów z ramki w taki sposób, aby
powstał spójny i logiczny tekst. Wymagana jest pełna poprawność gramatyczna i ortograficzna wpisywanych
wyrazów. Uwaga: dwa wyrazy zostały podane dodatkowo i nie pasują do żadnej luki.

COMPLAIN CRITIC DEAL HANDLE INSURE TREAT

If you think your mother, father or older sister make the worst shopper in the world – no, they don’t. I’m a marketer and
I know for a fact who the worst shoppers are. We are. As a marketer, I’m usually quite 2.1. ______________ and I’m always
evaluating everything. My boyfriend hates it and says doing shopping with me – or going anywhere, really – is terrible.
Do you know a lot of people who would be critical about a florist using too much green on their leaflets in autumn,
about the font a beauty salon put on their windows, or the wording on a business card of a boyfriend’s 2.2. ______________
company?
The thing that drives me most crazy, though, is customer service. Even if you want to return a product you didn’t like
or make a 2.3. ______________ about a service you’re not happy with, you can always end up feeling satisfied and well-
treated. Everything depends on the way you are 2.4. ______________ with – and the way you are treated. However, the
people in a shop or an office must treat you like they care, see you as a person they want to help, not just a customer,
and manage to solve your problem.
I don’t really understand why my boyfriend gets upset when bad customer service drives me nuts. Do you?
Adapted from https://theprofitablefirm.com/worst-shoppers/

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 UNIT 7 Zakupy i usługi MATURA – POZIOM ROZSZERZONY

Zadanie 3.
Uzupełnij drugie zdanie z każdej pary w taki sposób, aby zachowało sens zdania wyjściowego. Nie zmieniaj przy
tym podanych początków i zakończeń zdań. Uwaga: w każdą lukę możesz wpisać od dwóch do pięciu wyrazów.

3.1. These headphones are broken, I’d like to return them. OUT
These headphones ________________________________________ , so I’d like to return them.

3.2. I haven’t bought a paper book for ages – I buy e-books nowadays. LAST
It’s been ages ________________________________________ a paper book – I buy e-books nowadays.

3.3. You can’t save any money because you spend too much on sweets and junk food. IF
You would be able to save some money ____________________________________ so much on sweets and junk food.

3.4. After trying on about 15 dresses, my sister finally decided which one to buy. HAD
My sister ________________________________________ about 15 dresses before she finally decided which one to buy.

3.5. I’d prefer to pay by card rather than take out some cash. RATHER
I ________________________________________ by card than take out some cash.

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