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  • L16 - Balanced Scorecard

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    luo james
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    The document discusses the balanced scorecard approach, which evaluates company performance across financial and non-financial metrics. It presents five lessons on the balanced scorecard, covering the evolution of the approach from only considering financial measures to a more holistic view incorporating customer, internal process, and learning and growth perspectives. The balanced scorecard framework aims to provide a more balanced view of an organization's performance.

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    L16_Balanced Scorecard

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    The document discusses the balanced scorecard approach, which evaluates company performance across financial and non-financial metrics. It presents five lessons on the balanced scorecard, covering the evolution of the approach from only considering financial measures to a more holistic view incorporating customer, internal process, and learning and growth perspectives. The balanced scorecard framework aims to provide a more balanced view of an organization's performance.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    3 views4 pages

    L16 - Balanced Scorecard

    Uploaded by

    luo james
    The document discusses the balanced scorecard approach, which evaluates company performance across financial and non-financial metrics. It presents five lessons on the balanced scorecard, covering the evolution of the approach from only considering financial measures to a more holistic view incorporating customer, internal process, and learning and growth perspectives. The balanced scorecard framework aims to provide a more balanced view of an organization's performance.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 4

    Balanced Scorecard

    Balanced Scorecard

    Page 1 of 2
    Balanced Scorecard

    Problem & Solution: Balanced Scorecard Lesson 1 Problem & Solution: Balanced Scorecard Lesson 2

    Page 2 of 2
    Evolution of the Balanced Scorecard

    Problem & Solution: Balanced Scorecard Lesson 3

    Problem & Solution: Balanced Scorecard Lesson 4

    Page 1 of 2
    Evolution of the Balanced Scorecard

    Problem & Solution: Balanced Scorecard Lesson 5

    Page 2 of 2

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