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4/6/22, 2:04 AM How to fix an iPhone 8 that is stuck on black screen of death, won't turn on (easy steps)

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How to fix an iPhone 8 that is stuck on black


screen of death, won’t turn on (easy steps)
Last Updated on: March 7, 2022 by Harold

When your iPhone suddenly went dead and refused to power on, it could
mean two things. Perhaps something is causing the battery to drain
completely and so your device needs to recharge or it could be worse
like when the iPhone is damaged. In short, the problem can be attributed
to a system error if not hardware damage.

For hardware-related issue on black screen, the problem could be due to


a bad battery, busted charger, or worst, damaged iPhone. And the only
way for you to get your iPhone up and running again is to have it
repaired by a technician.

Meanwhile, software-related issue on black screen of death would


usually involve minor and major system errors that can be remedied by
some workarounds. In other words, there’s a chance for you to fix your
iPhone on your end. Highlighted below are a few applicable workarounds
and possible solutions you can try on when dealing with the same issue

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on your iPhone that’s stuck on black screen and doesn’t power on. Read
on to learn more.

Before we move any further, if you are looking for a solution to a different
problem, them drop by our iPhone 8 troubleshooting page for we have
already addressed some of the most common problems with this device.
Odds are that there are already existing solutions to your problem. Try to
find issues that are similar with yours and use the solutions we
suggested. If they don’t work or if you need more help, fill up our iPhone
issues questionnaire and we’ll help you with you problem.

First solution: Force your iPhone 8 to restart.

If this is the first time your iPhone gets stuck on a black screen and then
doesn’t power on, it could be due to minor system errors that can be
rectified by a soft reset. But since your device is not responding to
touchscreen input commands given its current state, you will need to do
the alternative restart method that is called force restart. It’s still a soft
reset but using the hardware keys. No data will be affected in the
process so need to worry of data loss. Here’s how it’s done:

1. Press and quickly release the Volume Up button.


2. Press and quickly release the Volume Down button.
3. Press and hold the Side/Power button until the Apple logo
appears.

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Usually that will fix the error and get your phone back up and running fine
again. But if it doesn’t work that way, then you may be dealing with a
more serious issue on your iPhone. Try the next applicable solutions.

Second solution: Plug in to charge then do a force restart the phone is


charging.

Sometimes a device refuses to power on when they run out of power due
to some bugs affecting the charging and/or power system on your
iPhone. So what happens is that this bug is preventing your device from
carrying out its usual operations from charging to booting up. A possible
solution you can try on in this case is a force restart while your device is
connected to the charger. Make sure your device has already
accumulated enough battery charge to power up. Then follow the
previous steps to force your iPhone 8 to restart while it’s connected to
the power source. See if that works. If not, then try the next applicable
solution.

Third solution: Use iTunes to access your iPhone system on a computer.

You can use a computer to attempt to access your iPhone system with
the help of a dedicated iOS data management software branded as
iTunes. With iTunes, you’ll have the options to back up your data to
iCloud or to iTunes itself on your computer, restore your device to factory
defaults or from a previous iOS backup file, sync contents and more.
This could be the only way to access your iPhone system should it gets
corrupted by some tough bugs. So here’s what you can try doing as your
next possible solution:
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1. With your iPhone connected, open iTunes on your computer.


2. Wait until iTunes recognizes your iPhone.
3. If it’s recognized in iTunes, backup your data to iTunes on your
computer or to iCloud.
4. Click the option to Restore your iPhone to factory defaults or
from a previous iOS backup file.
5. Follow the rest of the onscreen instructions to complete the
standard iOS backup and restore process in iTunes.

Fourth solution: Restore your iPhone in iTunes via Recovery Mode (if
possible).

It’s an advanced type of iOS restore you can do when dealing with more
intricate system errors that caused a device to malfunction. In this case,
you will need to put your iPhone in a recovery mode state first and then
restore iOS in iTunes. This is often the key to fixing major software errors
transpiring after an iOS update. You may then opt to restore to a
previous iOS backup or restore your device as new. To get started, you
will need to connect your iPhone to your computer with the supplied USB
connector or Lightning cable. Then with your iPhone connected to your
computer, force restart it with these steps:

1. Press and quickly release the Volume Up button.


2. Press and quickly release the Volume Down button.
3. Press and hold the Side/Power button when you see the
Connect to iTunes screen. Do not release the buttons when you
see the Apple logo since you’ll need to enter recovery mode.

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4. On the next screen, you should see the option to Restore or


Update.
5. Select Update first to update iOS. Otherwise, select the option to
Restore.

Wait for iTunes to attempt to reinstall iOS without erasing your data.
iTunes then downloads the software for your device. If the download
takes more than 15 minutes, your iPhone exits the Connect to iTunes
screen. If this happens, wait until the download is finished then go back
to the previous steps to enter recovery mode again.

Fifth solution: Restore your iPhone in iTunes via DFU mode (if possible).

Major software issues in iOS devices are usually remedied by a recovery


mode restore but there are some that can withstand this method and
therefore requires a more advanced solution. As your last resort, you can
try performing a DFU mode restore. It’s regarded as the deepest type of
system restore you can do on your iPhone. It allows your device to
communicate with iTunes on a computer without loading the operating
system or bootloader. Similar to a factory reset, this will result to data
loss so back up your data if you can before you proceed. Here’s how to
perform a DFU mode restore on your iPhone 8:

1. Close any running programs on your computer.


2. Connect your iPhone to your computer using the Apple-supplied
USB connector or Lightning cable.

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3. While your phone is connected, press and hold the Side/Power


button for about 3 seconds.
4. Keep pressing on the Side/Power button then press and hold the
Volume Down button for about 10 seconds. If the Apple logo
appears, it means you’ve held the buttons too long and that you’ll
have to start all over again.
5. If you see no logo, release the Side/Power button but keep
holding the Volume Down button for another 5 seconds.
6. If the screen stays black afterwards, it means that you have
successfully entered DFU mode. At this point, you will be
prompted with an alert message on your computer saying that
iTunes has detected your iPhone. If you see that message,
follow the onscreen prompts to complete the DFU mode recovery
process.
7. If you see the Plug into iTunes screen, it means you haven’t
entered DFU mode and that you will need to start all over again.

If none of that works, then most likely what you’re dealing with is a
hardware problem.

Repair options

If none of the prior solutions is able to get your iPhone back to life, then
service would be necessary. There might be some physical or liquid
damage present on your iPhone 8 that’s causing it to stop working and
could only be remedied by physical repair. This denotes that you need to
take your device to an authorized service center for hardware
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assessment and/or damage repair. Don’t forget to avail for warranties if


your device is still eligible for one.

Connect with us

If you need more help with the use of certain functions and features of
the new Apple iPhone 8 smartphone, feel free to visit our Tutorial Page.
There you can find a list of how-to contents, step-by-step tutorials, as
well as answers to FAQs regarding iPhone 8. If you have other concerns
or encountered some troubles while using the phone, you can reach us
through this form. Just be sure to tell us more details of the problem or
device issue(s) you may have and we will be more than happy to assist
you further.

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 Why Apple Pencil Not Working On Apple iPadOS And How To Fix It
How to fix iPhone 11 Pro apps that won’t update
via App Store
Last Updated on: March 7, 2022 by Grace

Keeping apps updated is recommended to ensure every app’s security


and stability. In iOS devices, installing app updates can be done
manually and automatically. Manually updating apps is done through the
App Store. It’s a straightforward procedure that even novice iPhone
users wouldn’t have a hard time doing. Nonetheless, there are many
factors that can make such a simple process a bit complicated or worse,
could not be completed. If by any chance, you will encounter some
trouble updating apps on your new iPhone through the App Store, I’ve
prepared a simple guide you can use to troubleshoot your device. Read
on to find out what to do if your iphone 11 Pro apps won’t update via App
Store.

Before moving on, feel free to browse through our troubleshooting


pages to find potential solutions to other problems with your other Apple
devices. If your iPad is in the list of our supported devices, then you can
visit its exclusive troubleshooting page and find the problem that you
need help dealing with. You can refer to or use our provided solutions

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and workarounds if needed. In the case where you’d prefer to get direct
assistance from us, simply fill up our iOS issues questionnaire and hit
submit to contact us.

Troubleshooting iPhone 11 Pro apps that won’t update via


App Store

Aside from software-related factors, network connectivity issues


transpiring on the phone can also hinder App Store updates and
downloads. For as long as your iPhone has sufficient storage space to
allocate additional files, there shouldn’t be any problem installing app
updates. Otherwise, you’ve got to try some means to eliminate all
possible causes. 

First solution: Restart the App Store.

You wouldn’t be able to update apps if the App Store is glitching. Note
that built-in applications are not exempted from facing random flaws and
the App Store is likely enduring them right now. As a result, App Store
downloads and purchases could not be completed. Often times, the
transpiring symptoms are just minor and therefore can easily be
remedied by ending and restart the affected application. Thus, this is the
first possible solution you should try on:

1. Swipe up from the bottom of the screen then stop when your
finger reaches the middle and pause until the app cards/previews
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show up.
2. In the app switcher, swipe sideways to find the App Store
card/preview.
3. Swipe up on the card preview to force close the app.
4. Follow the same procedure to end all other background apps from
your iPhone.

After ending the App Store and all other background applications, retry
updating your apps using the shortcut method. Here’s how it’s done:

1. Long-press the App Store icon from your Home screen. Doing so
will bring up the quick menu with a few contextual options and
widgets.
2. Scroll to and select Updates from the given options.

If that doesn’t work either, then you can move on to the next possible
solution.

ALSO READ: How to fix an iPhone 11 that cannot connect to App


Store

Second solution: Soft reset your iPhone 11 Pro.

Restarting the application alone may not suffice, especially if the


underlying cause is from within the operating system of your device. In

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this case, performing a soft reset or restarting your iPhone can help.
Doing so clears and refreshes your iPhone’s internal memory and
system functions. It also aids in rectifying software-related errors
including those interfering with the App Store services. Simply follow
these steps:

1. Press and hold both the Side and Volume Up buttons for a few
seconds.
2. Release both buttons when the Slide to Power off bar appears.
3. Swipe or drag the bar to turn your device off.
4. After about 30 seconds, press and hold the Side button and then
release when the Apple logo appears.

Let your iPhone finish rebooting and then reconnect to the Internet. Once
it’s connected, open the App Store and retry updating your apps.

Third solution: Disconnect Wi-Fi internet then reconnect.

Slow browsing and intermittent connection on the phone can also hinder
the update process until it eventually failed. To clear this out, disconnect
your iPhone from your Wi-Fi network for a few seconds and then
reconnect. Doing so will refresh your phone’s internet connection and
thereby eliminates random internet problems. The following steps will
refresh your phone’s internet connection using the Wi-Fi toggle:

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1. Tap Settings from your Home screen.


2. Select Wi-Fi.
3. Tap the Wi-Fi switch to the OFF position.
4. After about 30 seconds, tap the switch again to turn Wi-Fi back
ON.

Another way to refresh wireless connections on your iPhone is using the


Airplane mode trick. This method works by simultaneously turning off the
phone’s wireless radios and associated features and then turning them
back on. Here’s how it’s done:

1. From the Home screen, tap Settings.


2. Select Airplane Mode.
3. Toggle the Airplane Mode switch to turn the feature ON. Doing so
disables your iPhone’s wireless radios and associated features
like Wi-Fi and Bluetooth. 
4. While Airplane Mode is turned on, reboot or soft reset your iPhone
to clear out network cache.
5. After it reboots, go back to Settings-> Airplane Mode menu.
6. Then toggle the Airplane Mode switch to turn it OFF again.

To deal with internet symptoms caused by a corrupted Wi-Fi network,


carry out these steps to forget and re-add the Wi-Fi network on your
phone. Doing so will let your device establish a fresh and clean
connection to the Wi-Fi network. Here’s how it’s done:

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1. To get started, go to your iPhone Settings-> Wi-Fi menu and


make sure that Wi-Fi is enabled.
2. Scroll down to the list of available networks then select your Wi-Fi
network.
3. Tap the information “i” icon next to the name of your Wi-Fi
network or SSID.
4. Then tap the option to Forget this network.
5. If prompted, tap Forget network to confirm.

Follow the same steps to forget any other saved Wi-Fi networks that
aren’t needed on your device

After deleting Wi-Fi networks, restart your iPhone and then go back to
the Settings-> Wi-Fi menu. Toggle the Wi-Fi switch to the ON position
so that you’ll see the list of available Wi-Fi networks. Select your
preferred network and then join or connect to it like the first time. This
also means the need for you to input the Wi-Fi password to gain access
to the network.

ALSO READ: How to fix an iPhone 11 Pro Max that keeps


disconnecting from Wi-Fi network

Fourth solution: Turn off restrictions for App Store downloads.

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Restrictions can also hinder App Store downloads, if enabled. To clear


this out, check your iPhone settings and manage content & privacy
restrictions for App Store downloads. Just follow these steps to get there:

1. From the Home screen, tap Settings.


2. Select Screen Time.
3. Tap Content & Privacy Restrictions.
4. Enter your passcode, if prompted to continue.
5. Then tap on iTunes & App Store Purchases.
6. Set all options under Store Purchases & Redownloads to
Allow.
7. To add security, you can enable the option to Require Password.

After making necessary changes, restart your iPhone and then try
updating your apps again to see if it works.

Fifth solution: Log out and back into your App Store account to fix your
iPhone 11 Pro apps that won’t update.

Account-related issues are the next factors you should rule out if the
problem continues after making adjustments to your iPhone’s
restrictions. To clear out random account errors, logging out and back
into your App Store account is recommended. Here’s how it’s done:

1. Tap to open the Settings app from your Home screen.

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2. Select your name or Apple ID label.


3. Scroll down and tap the option to Sign Out.
4. Enter your Apple ID password and tap the option to Turn Off.
5. Enable the data that you want to keep a copy on your phone.
6. Then tap Sign Out twice to confirm that you want to log out of
your iCloud account.
7. To sign into your iCloud again, continue with these steps:
8. Tap Settings from the Home screen.
9. Tap the option to Sign In to your iPhone.
10. Enter your Apple ID and password to continue.

You may be prompted to enter the six-digit verification code that’s sent to
your trusted device or phone number, especially if you’ve enabled two-
factor authentication for your account security. If so, then all you have to
do is enter the code to complete the sign-in process.

ALSO READ: How to fix iPhone XS that’s unable to check for


updates for iOS 13

Last resort: Install the latest iOS update on your iPhone.

Installing the latest iOS update on your phone may also be the key to
resolving the issue if system bugs are to blame. The latest iOS version
13.2 is already out so you might as well consider updating your device.
Aside from bringing in additional features, this update also embeds

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dedicated fix patches to address existing problems among iOS devices.


All you need is a stable internet connection, sufficient battery life and
memory space in order to proceed. Here’s how to check and download
the latest firmware update on your iPhone 11 Pro:

1. From the Home screen, tap Settings.


2. Select General.
3. Tap Software Update.

Read and review the details of the new iOS update then back up your
iPhone data before you start downloading and installing the update file.
Then follow the rest of the onscreen prompts to update your iPhone.
Don’t forget to reboot your device after updating to ensure all new
system changes and fix patches are properly applied.

Still having trouble with your iPhone 11 Pro apps that won’t update via App
Store?

If all else failed to fix the problem and you still can’t update apps on your
iPhone 11, your next option would be to report the problem to Apple
Support. Also care to verify the current status of the App Store server.
App Store downloads, updates and other services won’t be available if
the main server is experiencing temporary downtime or technical
difficulties. In this case, you can’t do anything else on your end but to
wait until the problem is fixed by Apple engineers.

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Connect with Us

We are committed to helping our readers fix the problems with their
phones as well as learn how to properly use their devices. So, if you
have other issues, you may visit our troubleshooting page so you can
check by yourself the articles we’ve already published that contain
solutions to common problems. Furthermore, we do create videos to
demonstrate how things are done on your phone. Visit our Youtube
Channel and please subscribe to it. Thanks.

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