ACF Bid Recovery Infographic

Being sold counterfeit printing supplies is a common problem among

public entities and companies. However, it’s when these organizations
purchase specifically through public bids that make them the perfect
victim to counterfeiters.

The following infographic demonstrates exactly how this happens.

HP ACF Bid Diagram:

Unsuspecting warehouse staff will take count
of items being delivered, but will usually miss
Counterfeiters, knowing that the discrepancies in the packaging.
lowest bidder usually gets the
contract awarded, participate in
public bids.

The winning bidder ships product to

customer’s warehouse.

On paper, the vendor may offer all

genuine products. However, at delivery,
they will commonly mix in fakes. IT departments receive product from the
warehouse and reports poor performance to
HP Service.

Our HP Anti-Counterfeit Force IT departments may call a

(ACF) may open an service line only to find out
investigation. However, that their supplies are
counterfeiters become + counterfeit and their
increasingly difficult to track warranty is voided for
as time goes by and product using non-OEM products.
changes hands.

Physical Delivery In-person Contact Phone Call

HP responds with a
dedicated
initiative: The Bid
Recovery Program 1. A locally based team 2. Suspect bidders flagged 3. Our team reaches out to the
monitors public bids for red entity/company with relevant
flags information on how to avoid
purchasing counterfeit products

4. ACF provides precautionary 5. Suspect bidders often withdraw 6. An in-person inspection by a

measures, making it easier to their bids once they realize they can’t product expert may be arranged for
weed out unlawful participants provide necessary documentation or high-risk cases
that they’ll be caught selling
counterfeit supplies

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