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Holiday checklist.
The impact of COVID-19 on holiday
shopping, and how to prepare
$5.99 $10.99
With only a few short weeks to go until Black Friday kicks off the
holiday shopping season, this year shoppers will flock online to
get their fix. Criminals, too, will be fully prepared to take advantage
of the e-commerce rush. Financial institutions owe it to their
customers to keep the risk of digital banking and payments $9.99 $4.99

fraud as low as possible. Here’s how.

1. Know the landscape 4. Educate your customers and

Things have changed since last November. By July,
transaction volumes were already up by 19% so
prepare your back-end systems and your employees
for a surge in activity.* Research fraud trends and be
aware of more sophisticated attacks targeting you and
your customers.
employees
Being in holiday mode can cause consumers to let
their guards down. Criminals know this, so educate
your customers and your employees about the
dangers of data breaches and how easily they can
occur. Messages sent via in-app messaging services, or
displayed on banking apps and platforms after customers
log in, are great ways to relay important information.

2. Apply robust authentication 5. Keep it real

Protect against fraud by implementing a strong
Unfortunately, bad things do sometimes happen to
customer authentication strategy. By identifying your
good brands. It’s what you do under pressure that
customers through their banking apps or browsers,
counts. If things go wrong, use the opportunity to
you’ll hand them the power to safely and securely
identify vulnerabilities, re-assess security measures,
authorize their transactions in real time.
and engage your customers to minimize future attacks
as well as reputational damage.

3. Don’t obstruct the user

journey 6. Partner, for safety’s sake
Though it may be too late to start looking to technology
Strong authentication has been known to stand in the
partners for this holiday season, it’s never too early
way of a good checkout experience. When planning
to start putting plans in place for 2021. Fintech
your authentication strategy, choose a solution that
companies work around the clock to deliver innovative
takes user experience into account or, even better,
security solutions designed to eliminate digital banking
builds risk assessment into the process to limit
and payments fraud.
instances of step-up to high-risk transactions only.

Entersekt is dedicated to the pursuit of zero fraud. Our patented solutions use digital certificates to create unique device and
browser identities that form anchors of trust. Whenever a transaction is initiated, strong customer authentication is used to
ensure that consent is always received from the correct person, on the correct device, in the least invasive way possible.
Email us at info@entersekt.com to book a demo.
* According to ACI Worldwide.

/Entersekt @Entersekt /Entersekt

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