Broken Flange

Classification Warranty
of Returned Items Aware
Trouble Not Found
Product exhibits no signs of failure and is Read the Core
considered in working condition.

Hand tighten mounting bolts first before applying Non-Warrantable

torque. This will help eliminate binding and Product failures due to external issues such as
unwanted stress on the housings. improper installation, incorrect application,
control circuit problems or operator issues such
as extended over cranking.

Warrantable
Heat Damage Warrantable early life failure due to
manufacturing defects, or improper catalog
application.

Remy Technical Support

Monday - Friday, 8am - 8pm EST
800-854-0076
tcs@remyinc.com
remyautoparts.com

A Guide to Understanding
A heat shield is used to help protect the starter
against external engine heat. If your vehicle is
Product Returns
hard to start when the engine is hot, a heat shield
may help eliminate this problem. If the unit being
remyautoparts.com
replaced has a heat shield you should transfer
Remy International, Inc.
that heat shield to the replacement unit. 600 Corporation Drive
Pendleton, IN 46064 USA 99N013261
 Loose Mounting Fractures Milled Pinion

Inspect for evidence of loose mounting, deep thread
wear into the inside diameter of housing flange
surface/bolt hole.
Shattered pinion, broken teeth, broken or fractured
nose housing. Impact loading as a result of engine
fuel or ignition start problems. Engine rocks back
at the same time pinion is engaged and starter is
trying to crank.
Pinion severely milled 360 degrees. Pinion bushing
extruded or missing. This condition is caused by a
control circuit problem external to the motor.

Loose Bolts Loose Connections Environmental

Inspect for evidence of loose mounting bolts;
elongated holes, stripped or worn threads. Deep
thread wear into the inside diameter of the nose
housing flange surface/bolt holes.
Inspect for evidence of loose customer electrical Inspect for dirt, oil, or other foreign material that can
connections. Broken, stripped, cross-threaded restrict air flow for cooling. If the alternator is not
terminals. Arching and burning; will show on being cooled properly it will result in overheating.
washers, nut clamping surfaces and terminal
threads. Loose connection may melt the insulator
and loosen the stack-up allowing output terminal to
overheat.