Professional Documents
Culture Documents
GLS Reports
General ledger analysis:
o Listing of transactions
o Allocation of expenses to cost centers
o Comparison of account balances from prior periods
o Trial balances
Financial statements:
o Balance sheet
o Income statement
o Statement of cash flows
Managerial reports:
o Analysis of sales
o Analysis of cash
o Analysis of receivables
Chart of accounts: coded listing of accounts
Management Principles
Formalization of tasks:
o Structures the firm around the tasks performed rather than around
individuals’ unique skills
o Allows specification of the information needed to support the
tasks
Responsibility and authority:
o Responsibility – obligation to achieve desired results
o Authority – power to make decisions within the limits of the
responsibility
o Delegated by managers to subordinates
o Define the vertical reporting channels through which information
flows
Span of Control:
o The number of subordinates directly under the managers’ control
o Detailed reports for managers with narrow spans of control
Management by exception:
o Managers should limit their attention to potential problem areas
o Reports should focus on changes in key factors that are
asymptomatic of potential problems.
Strategic planning decisions:
o Firm’s goals and objectives
o Scope of business activities
o Organizational structure
o Management philosophy
o Long-term, with broad scope and impact
o Non-recurring, with high degree of uncertainty
o Need highly summarized information
o Require external & internal information sources
Tactical planning decisions:
o Subordinate to strategic decisions
o Shirt term
o Specific objectives
o Recur often
o Fairly certain outcomes
o Limited impact on the firm
Management control decisions:
o Using resources as productively as possible in all functional areas
o Evaluating the performance of subordinates against standards
Measuring performance is difficult because sound decisions with long-
term benefits may negatively impact the short-term bottom line.
Operational control decisions:
o Deal with routine tasks
o Narrower focus, dependent on details
o Highly structured
o Short time frame
Three basic elements or steps:
o Set attainable standards
o Evaluate performance
o Take corrective action
Problem Structure
o Reflects and affects how well decision makers understand and
solve problems
o Elements of problem structure:
Data
Procedures
Objectives
Management Reports
o Report objectives – reports must have value or information
content
o They should…
Reduce the level of uncertainty associated with a problem
facing the decision maker
Influence the behavior of the decision maker in a positive
way
Report Attributes
o Relevance – useful to decision making
o Summarization – appropriate level of detail
o Exception orientation – identify risks
o Accuracy – free of material errors
o Completeness – essential information
o Timeliness – in time for decisions
o Conciseness – understandable format
ON DEMAND 1. Cash disbursements listing
ON - DEMAND 2. Overtime report
SCHEDULED 3. Customer account history
ON-DEMAND 4. Inventory stock -out report
SCHEDULED 5. Accounts receivable
SCHEDULED 6. Duplicate paycheck report
ON-DEMAND 7. Cash receipts listing
SCHEDULED 8. Machine maintenance report
SCHEDULED 9. Vendor delivery record report
SCHEDULED 10. Journal voucher listing
ON-DEMAND 11. Investment center report
ON - DEMAND 12. Maintenance cost overrun report