63249-420-427A2

Instruction Bulletin 11/2015

Powerlink Controller Firmware Upgrade Instructions

For Use with Powerlink NFG3 and NFG4 Controllers

Retain for Future Use

INTRODUCTION

This instruction bulletin describes how to upgrade and verify single and multiple device firmware and web pages
of a Powerlink® G3 or Powerlink® G4 controller.
Upgrade firmware using FTP (File Transfer Protocol - NF2000G3/NF3000G3/NF3000G3C/NF3500G4 controllers
only) or by using the LCS v2 (Lighting Control Software version 2) (all levels of Powerlink® controllers) . Upgrade
web pages using LCS v2 (G4 level Powerlink® controllers only). Verify that the firmware has been loaded onto
the controller or web pages correctly by using LCS v2, the G3 or G4 controller panel, or the controllers web page
(G4 level Powerlink® controllers only).
NOTE: See "Firmware Transfer Methods for Powerlink® G3 and Powerlink® G4 Controllers" to determine which
connection and file type to use when upgrading.

Table 1: Firmware Upgrade Methods for Powerlink® G3 and G4 Controllers

Controller Level Upgrade Method Connection Type File Type
NF500G3 LCSv2 Serial .lcz
NF1000G3
NF2000G3 LCSv2 Serial or Ethernet
NF3000G3
NF3000G3C FTP Ethernet Only .bin
NF3500G4

DOWNLOADING THE CONTROLLER FIRMWARE AND WEB PAGE FILES

To download the firmware program module for a controller (all level controllers) and web pages (NF3500G4 level
controllers only), follow these steps:
1. Use a web browser to go to http://mysecontrols.com.
2. Navigate to the correct product page.
3. Browse to the appropriate program module.
NOTE: See "Firmware Transfer Methods for Powerlink® G3 and Powerlink® G4 Controllers" to determine
which connection and file type to use when upgrading.
4. Download the appropriate file extension for your local hard drive.

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Powerlink Controller Firmware Upgrade Instructions 63249-420-427A2
Instruction Bulletin 11/2015

Upgrade Firmware to Controller Using Ethernet (FTP)

Step 3:
®
For Powerlink G3 controllers, FTP download requires
that the controller have firmware program version 5.0 or
greater. Earlier firmware versions on Powerlink® G3
controllers are not supported by FTP download. All
firmware versions of Powerlink® G4 controllers support
FTP download.
NOTE: The controller must be connected via Ethernet
with an IP address assigned to the controller.
To connect to the controller and use FTP to upgrade a
device's firmware, follow these steps for NF2000G3,
NF3000G3, NF3000G3C, and NF3500G4 controllers
only:
1. Launch Windows Explorer.
2. Type address "FTP://XXX.XXX.XXX.XXX" (Enter Step 4:
your controller's IP address)
3. Log into the controller (first-time log in only: default
username = "admin", password = "admin")
NOTE: Use the "admin" password for our initial
log-in only. Afterward, you will need to establish a
new password.
4. Drag the appropriate file (*.bin) for your controller
into the FTP window (Windows Explorer).
NOTE: Wait for file download progress bar show
transfer is complete. Wait approximately one
additional minute before proceeding to ensure
transfer is complete.

Upgrade Firmware to a Controller Using LCSv2

The LCS v2 software can also be used to upgrade the Step 2:

firmware of all Powerlink® G3 and G4 controllers.
To connect to a controller and use LCS v2 to upgrade a single
device's firmware, follow these steps:
1. Launch LCS v2.
2. Open a previously saved device to be upgraded.
NOTE: If a device has not been previously created, direct
connect to a device using an IP
(NF2000G3/NF3000G3/NF3000G3C/NF3500G4
controllers only) or serial address (all controller levels). If Step 3:
incorrect device information has been entered, an error
screen stating no connection can be made will be
displayed.
3. Select "CONNECT".

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63249-420-427A2 Powerlink Controller Firmware Upgrade Instructions
11/2015 Instruction Bulletin

4. Select "FIRMWARE" under the section "UPGRADE." Step 4:

5. Select "BROWSE", and browse to the appropriate .lcz file
on your local hard drive.
NOTE: The out of date firmware under "APPLICATION"
will turn red.
6. Verify the selected application version is correct.
7. Click "APPLY" to upload the file onto the controller.
8. Wait until the new firmware has completely loaded onto
the controller.
NOTE: The "ACTUAL FIRMWARE VERSIONS" section
will turn from red to green once completed, as shown Step 5:
below.

Step 7:

9. Verify that the firmware has been installed on the

controller using the methods in the following sections.

Step 8:

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Powerlink Controller Firmware Upgrade Instructions 63249-420-427A2
Instruction Bulletin 11/2015

Upgrade Firmware to Multiple Controllers Using LCSv2

The LCS v2 software can also be used to upgrade the Step 2:

firmware of multiple G3 and G4 level Powerlink®
controllers.
To upgrade multiple devices firmware, follow these
steps:
1. Launch LCS v2.
2. Click "Open a previously defined system".
NOTE: If a system has not been previously created, Step 3:
create a new system using the "Creating a New
System" in the help file.
3. Click on the system needing upgrading.
4. Click "System is: OFFLINE" to take the system
online.

Step 4:

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63249-420-427A2 Powerlink Controller Firmware Upgrade Instructions
11/2015 Instruction Bulletin

5. Select "Upgrade device firmware". Step 5:

6. Select "BROWSE", and browse to the appropriate .lcz file
on your local hard drive.
7. Click the "SELECT OUT OF DATE" option at the bottom
of the page.
NOTE: The out of date controller will turn red.

Step 6:

Step 7:

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Powerlink Controller Firmware Upgrade Instructions 63249-420-427A2
Instruction Bulletin 11/2015

8. Select all controllers to apply selected firmware file and Step 8:

click "NEXT".
9. Verify the correct Application Firmware version will be
loaded onto the controller and click "UPGRADE".
10. Wait until the devices have completed rebooting.
NOTE: The out of date controller will turn from red to
green once upgraded, as shown below.

Step 9:

11. Verify that the firmware has been installed on the

controllers using the methods in the following sections.

Step 10:

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63249-420-427A2 Powerlink Controller Firmware Upgrade Instructions
11/2015 Instruction Bulletin

Upgrade NF3500G4 Web Pages Using LCSv2

The LCS v2 software can also be used to upgrade the Step 2:

NF3500G4 level Powerlink® controller web pages.
To upgrade a device's web pages, follow these steps:
1. Launch LCS v2.
2. Open a previously saved device to upgrade web
pages.
NOTE: If a device has not been previously created,
direct connect to a device. If incorrect device
information has been entered, an error screen
stating no connection can be made will be displayed.
Step 3:
3. Select "CONNECT".
4. Select "WEBPAGE" under the section "UPGRADE."

Step 4:

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Powerlink Controller Firmware Upgrade Instructions 63249-420-427A2
Instruction Bulletin 11/2015

5. Select "BROWSE", and browse to the appropriate .lcz file Step 5:

on your local hard drive.
NOTE: Once the .lcz file is selected, the "ACTUAL" field
will turn from black to red, indicating that it is an old
version.
6. Select "APPLY" to upgrade the file onto the controller.
7. Wait until the new web pages have been loaded
completely onto the controller, as shown below.

Step 7:

8. Verify that the web pages have been installed correctly

using the methods in the following sections.

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63249-420-427A2 Powerlink Controller Firmware Upgrade Instructions
11/2015 Instruction Bulletin

Upgrade Multiple NF3500G4 Controller Web Pages Using LCSv2

The LCS v2 software can also be used to upgrade the Step 2:

web pages of multiple NF3500G4 level Powerlink®
controllers at once.
To upgrade multiple device's web pages, follow these
steps:
1. Launch LCS v2.
2. Click "Open a previously defined system".
NOTE: If a system has not been previously created, Step 3:
create a new system using the "Creating a New
System" in the help file.
3. Click on the system needing upgrading.
4. Click "System is: OFFLINE" to take the system
online.

Step 4:

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Powerlink Controller Firmware Upgrade Instructions 63249-420-427A2
Instruction Bulletin 11/2015

5. Select "Upgrade device web pages". Step 5:

6. Select "BROWSE", and browse to the appropriate .lcz
file on your local hard drive.
7. Click "SELECT ALL" or click specific controllers to apply
selected firmware file.
NOTE: The "UPGRADE" button will become selectable
when controllers are selected to be upgraded.
8. Click "UPGRADE".
9. Wait until the devices have completed rebooting.

Step 6:

10. Verify that the web pages have been installed on the Step 7:
controllers using the methods in the following sections.

Step 9:

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63249-420-427A2 Powerlink Controller Firmware Upgrade Instructions
11/2015 Instruction Bulletin

VERIFY CONTROLLER FIRMWARE

Verify that the controller firmware download was successful by using either LCS v2 software (all level
controllers), directly on the controller panel (all level controllers), or the controller web page
(NF3000G3/NF3000G3C/NF3500G4 level controllers only).

Using LCS v2 Software

To verify the Firmware version using the LCS v2 software, Step 2:

follow these steps:
1. Launch LCS v2.
2. Open a previously saved device to be upgraded.
NOTE: If a device has not been previously created,
direct connect to a device using an IP
(NF2000G3/NF3000G3/NF3000G3C/NF3500G4
controllers only) or serial address (all controller
levels). If incorrect device information has been
entered, an error screen stating no connection can be
made will be displayed. Step 3:
3. Select "CONNECT".
4. Select the "DEVICE" option.
5. View current firmware under "APPLICATION
VERSION", as shown below.

Step 4:

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Powerlink Controller Firmware Upgrade Instructions 63249-420-427A2
Instruction Bulletin 11/2015

Using a G3 Controller Panel

To verify the Firmware using a G3 controller panel front, follow these steps: Step 1:
1. Select the "Menu" option on the control front.
2. Select the "Status" option in the "Main Menu".
3. Select the "System" option in the "Status Menu".
4. Select the "Controller" option in the "System Status" menu.
5. Verify the firmware version (Firmware Program) in the "Controller Status"
Screen is correct, as shown below.

Step 2:

Step 3:

Step 4:

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63249-420-427A2 Powerlink Controller Firmware Upgrade Instructions
11/2015 Instruction Bulletin

Using a G4 Controller Panel

To verify the Firmware using a G4 controller panel front, follow these steps: Step 1:
1. Select the "Menu" option on the control front.
2. Select the "Status/Control" option in the "Main Menu".
3. Select the "Controller" menu under "Status/Control".
4. Verify the firmware version (F/W) in the "Controller Status" Screen is
correct, as shown below.
Step 2:

Step 3:

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Powerlink Controller Firmware Upgrade Instructions 63249-420-427A2
Instruction Bulletin 11/2015

Using the Controller Web Page

To verify the Controller Firmware using the controller web page Step 2:
for NF3000G3/NF3000G3C/NF3500G4 level Powerlink®
controllers only, follow these steps:
1. Launch Internet Explorer or supported browser and enter
the IP address of your Powerlink® controller into the
address bar.
2. Click the "Diagnostics" link on the main page. Step 3:
3. Click the "Controller Summary" link on the left side of the
screen.
4. Scroll down to verify the "Application Version" under the
"Firmware" section, as shown below.

Step 4:

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63249-420-427A2 Powerlink Controller Firmware Upgrade Instructions
11/2015 Instruction Bulletin

VERIFY WEB PAGES VERSION

Verify that the Web pages download was successful by using the controller web page (NF3500G4 level
controllers only).

Using the Controller Web Pages

To verify the Web Page version using the controller web page Step 2:
for NF3500G4 level controllers only, follow these steps:
1. Launch Internet Explorer or another supported browser
and enter the IP address of your Powerlink® controller into
the address bar.
2. Click the "Maintenance" link on the main page.
3. View the current web pages firmware version at the Step 3:
bottom of the page.
4. Click the "About" button at the top of the page for an
alternate way to view current web page firmware version,
as shown below.

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Powerlink Controller Firmware Upgrade Instructions
Instruction Bulletin

CUSTOMER SUPPORT AND SERVICE

Contact your local Schneider Electric service representative for repairs or service to your network.
You may also find helpful information on our web site at www.schneider-electric.com.

Schneider Electric Schneider Electric is either a trademark or registered trademark of Schneider Electric
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their respective owners.
92500 Rueil Malmaison – France
Phone: +33 (0) 1 41 29 70 00
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www.schneider-electric.com

63249-420-427A2 11/2015