QUEUE MANAGEMENT

SOLUTIONS AND
DIGITAL SIGNAGE
QUEUE MANAGEMENT | CORPORATE TV | DIGITAL SIGNAGE

QUEUE MANAGEMENT | CORPORATE TV | DIGITAL SIGNAGE

Queue Management
The system enables efficient and
professional management of queues
and attendance. Instead of standing
in long lines, customers can wait
while viewing useful information
about your institution's services
through digital signage or corporate
television.
Call and queue management
software enables you to optimize
customer waiting times and, above
all, organize and manage customer
calls more effectively, quickly and
simply for any employee or corporate
entity.
QUEUE MANAGEMENT SYSTEMS AND DIGITAL SIGNAGE

Sectors and services

Manage your customer service intelligently reducing waiting time and bringing innovation
to your space.

Administrative Services Supermarkets

Hospitals & Health Centers Butcher / Fish Shop / Fruit Shop

Pharmacies & Clinics Take Away Restaurants

Commerce & Retail Customer Service

Teaching Entities Museums & Libraries

The main purpose of service management is the ordering of queues in order to improve the quality
of service provided.

The high flexibility and autonomy of ticket dispensing kiosks allows quick and convenient installation
in any space!
Queue management system
easily adaptable to any
costumer attendance service!
QUEUE MANAGEMENT SYSTEMS AND DIGITAL SIGNAGE

Optimize services.
Increase productivity.
QMAGINE LINE BENEFITS QMAGINE LINE FUNCTIONALITIES

- Improve the quality of service; - Alerts for waiting users;

- Improve the organizational image; - Timeout information;

- Optimize service processes; - Simple forwarding between services;

- Greater efficiency in service management; - Information via WEB or SMS;

- Reduces the perception of waiting time; - Detailed statistical information;

- Fast installation and low maintenance cost; - Disclosure of information;

- Reduces dropout rate. - Integration with management systems;

- Automatic sending of statistical data by email;

- Configuration of opening hours and attendance.

QUEUE MANAGEMENT SYSTEMS AND DIGITAL SIGNAGE

Simple, modern and

effective
We have several solutions in touchscreen technology or,
optionally buttons, in the various models available to our
customers.

With the integration of Queue Management Software, after

selecting the service, the kiosk prints an informative ticket of
the ticket number and estimated waiting time.

Also allows you to send call notifications and ticket number

proximity by SMS!
 Personalization
without limits!
CORPORATE TV
Calling passwords and promotional
or entertainment videos

Illuminated buttons Dynamic screen

SCREENSAVER
QMAGINE Live screen images
Queue Management paused
Software

Customizable display Wi-Fi

Sound column Ticket Printer

Any RAL color Software queue

management
QUEUE MANAGEMENT SYSTEMS AND DIGITAL SIGNAGE

Ticket dispenser kiosks

Touchscreen Kiosk DINK Touch Kiosk Kiosk with buttons Touchscreen Kiosk
Quartz Model Integrated with Payments Qticket Model Qticket Touch Model
and Check-in system
QUEUE MANAGEMENT SYSTEMS AND DIGITAL SIGNAGE

Digital Signage & Digital signage provides dynamic and interactive solutions that
adapt to the context of each market and company. It allows the

Corporate TV creation and management of multimedia content and is available

with option for one or several displays simultaneously. These
displays can work locally or remotely.
QUEUE MANAGEMENT SYSTEMS AND DIGITAL SIGNAGE

Create a comfortable
environment!
QUEUE MANAGEMENT SYSTEMS AND DIGITAL SIGNAGE

Add-ons
Evaluation system
Service evaluation is a very important tool in human resources
management and its main objective is to increase the
motivation and objectives of the service operators.
QMAGINE Evaluation
QMAGINE EVALUATION enables operators to reflect on
their own performance and impact on the organization,
thus making them active agents in their internal
evolution process.

The valuation system can be applied to all types of

service operators regardless of the business area in
which they are located.
Online password emission
PARTTEAM & OEMKIOSKS offers its customers the online
ticket issuing service.

QMAGINE SLIP ONLINE allows you to query the number of

people waiting and tickets online.

The customer will be able to follow the status of the service

in real time.
QUEUE MANAGEMENT SYSTEMS AND DIGITAL SIGNAGE

Voice Call & SMS

Possibility to call a number by voice, making it easier for users
to perceive the called number.

The QMAGINE SMS service allows its users to receive SMS

alerts with proximity warning for their attendance and thus not
be surprised with the pass of their turn.

The customer can leave the premises without the risk of

losing his turn.
QUEUE MANAGEMENT SYSTEMS AND DIGITAL SIGNAGE

Statistics
We provide real-time statistics, allowing professionals to
monitor their business. The system generates metrics and
reports to enable our customers to optimize their resources.
 QUEUE MANAGEMENT SYSTEMS AND DIGITAL SIGNAGE
The Portuguese company
PARTTEAM & OEMKIOSKS is a
worldwide reference in the
development and manufacture of
multimedia kiosks, digital mupi,
self-service equipment, interactive
tables and other digital solutions
for all types of sectors and
industries.
Our awards and distinctions:
Founded at the beginning of the Quality, commitment,
millennium, with over 12,500 units professionalism, demand and
produced, for over 35 countries, the efficiency are adjectives that
portfolio is vast. PARTTEAM & describe the PARTTEAM &
OEMKIOSKS has over 100 standard OEMKIOSKS group, which is proud
models and works with the best to continue the manufacture in
brands. The satisfaction of our Portugal of interactive kiosks and
customers speaks for itself. digital mupis for indoor and
outdoor.
 QUEUE MANAGEMENT SYSTEMS AND DIGITAL SIGNAGE

Contact Us PARTTEAM & OEMKIOSKS Visit Online

(M.S.N.F. Soluções Informáticas)

We have the answers R. Nova de Nespereira, Pavilhão 10, 4470-287 See specifications and get all information
for your questions Lagoa - Vila Nova de Famalicão - Portugal about our products.

+351 304 501 711

comercial@qmagine.com www.qmagine.com
+351 252 378 589

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