Nikki Jean Banajera

BSIT
Management Information System

Activity#2
CASE STUDY QUESTIONS
1. What technologies are used by JurongHealth? What purpose do they serve?
 Enterprise Queue Management System - self-service kiosks to enable patients to
register themselves by merely scanning their national identification cards and
obtaining a queue number generate.
 Visitor Management System – similarly to Enterprise Queue Management
System, self-service kiosk enable visitors to scan their identification cards and
register themselves to gain access to the hospital wards.
 Warehouse Management System - eliminates the tedious process of manually
counting inventory.
 Real-Time Location Tracking System - automatically track patients and medical
equipment using Wi-Fi triangulation, low frequency exciters, and about 6,000
active RFID tags attached to patients or medical equipment.
 Electronic Medical Record System - combines all the functional modules of the
hospital in addition to being interfaced with 140 medical devices and equipment.
 Inpatient Pharmacy Automation System - receives prescriptions entered by the
doctors via the EMR system and then sends machine-packed medicines to the
wards using Automated Guided Vehicles that travel on pre-programmed routes
and help in moving not only medication but also linen, meals, etc.
 Daily Operations Dashboard - integrates data from different systems to show key
metrics for various departments, such as emergency, outpatient clinics, inpatient
wards, and surgery areas.
2. Search the web for RFID. Suggest an example of using RFID for locating and tracking
people.
Patient & Staff Tracking
PEOPLE/ATTENDEE TRACKING
Currently, hospitals are using passive RFID technology as well as instances of active RFID
to track patients and staff throughout hospitals.
Patients and staff are outfitted with RFID tags in hospitals primarily for three reasons:
 To verify patient information.
 Reduce wait times and bottlenecks.
 To locate patients.
3. What information systems are implemented by JurongHealth? Describe the input,
processing, and output of any one such system by using a data flow diagram. :D
 Enterprise Queue Management System
 Visitor Management System
 Warehouse Management System
 Real-Time Location Tracking System
 Electronic Medical Record System
 Inpatient Pharmacy Automation System
 Daily Operations Dashboard
 Enterprise Queue Management System

4. Why are information systems important for JurongHealth?