Competence Test

A.Cross a,b,c,d,or e for the correct answer!

1. Mr Arfan : Good alternoon.May I speak

To Mars Dini Secretary :.....?
My Arfan : It's Mr Arfan speaking from Bright Company. HOTS
a. May I have your name,please ?
b. May I have your number ?
c. Can I help you ?
d. The line is busy ?
e. Could you please take my message ?

Answer : E. Could you please take my message ?

2. Which one is the expression of receiving

a business call ?
a. Hallo,itu it's Natalia.
b. Good morning,with Go Company. May I help you ?
c. Hi,what's up ?
d. Could you leave a message ?
e. Holla,who's there ?

Answer : D. Could you leave a message ?

3.Secretary : Good morning.Multi Company.

Can I help you ?
Mr Rega :.....
a. May i speak to Mr Rega ?
b. Thanks you for taking my message
c. Could you take my message for Mr. Candra ?
d. Sorry the line is busy
e. Could you put me through to Mr
Candra ?

Answer : C. Could you take my message for Mr. Candra ?

4. A : Joy Dental Clinic. ........?

B : Can I speak to Mr Sam ? I need
to reschedule my appoinyment for
dental root canal treatment
a. Can you help me ?
b. What can I help you ?
c. What should I do ?
d. Can you hear me ?
e. Are you there ?
 Answer : A.Can you help me ?

5. A : Good morning.Sunshine corp.

Can I help you ?
B : ....
a. May I help you ?
b. Could you take my message to MrDamar ?
c. May I speak to Mr Damar ?
d. Thanks you for taking my message.
e. Who's speaking,please ?

Answer : C. May I speak to Mr Damar ?

6. A Personally, I think this hat is great.

B: ...The model is out of fashioned.
HOTS
a This is absolutely right.
b. Are you sure?
c. I'm sorry, I don't agree with you.
d. What do you think of this hat?
e. I think this is the best hat in this shop.

Answer : B. Are you sure?

7. Aldo Wow, this cake is very nice What do you think about this cake?
Rara: For me the texture is very soft The taste is sweet, milky, and cheesy.
Aldo I really like it [HOTS]

a. Absolutely
b. I don't think so
c. Are you sure?
d That's wrong.
e. What about eating the cake

Answer : A. Absolutely

Dialogue for no. 8-10

Alika:I am hungry now. Let's buy some food.
Dimas: What are we going to eat?
Alika: What about fast food?
Dimas: I think it is not good for health.
Alika: I don't think so. Almost everyone eats fast food nowadays.
Dimas :Fast food is highly processed with a wide array of additives.
Alika: Do you know why they use it for food?
Dimas:To ensure fast food's low cost, the fast food products are made with highly processed
ingredients to give it shelf-life, hold consistency. and enhance flavour.
Alika : I understand now. I'd say that fast food is altered from its original healthy form.
Dimas: That's right.
8. What are Alika and Dimas talking about?
a Flavoured food
b. Healthy food
c. Food additive
d. Processed food
e. Fast food

Answer : E. Fast Food

9. The underlined sentence is expression

of....
a. agreeing the opinion
b. disagreeing the opinion
c. intriguing the opinion
d. giving an opinion
e. asking an opinion

Answer : B. Disagreeing the opinion

10. Dimas consider fast food as unhealthy because...

a. it is altered from its original
b. it is served in highly processed food
c. it is medially processed with a wide array of additives
d. it is highly processed with a wide array of additives
e it is randomly processed with a wide array of additives

Answer : D . It is highly processed with a wide array of additives