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  • Cancel Orders

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    Alex H
    10 views3 pages
    This document provides information about canceling and modifying orders placed through different channels. It shows the order status at different stages of processing and whether the order can be modified or canceled at each stage, with orders only able to be modified before being picked up by the driver or delivered.

    Original Description:

    Cancel Guides

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    This document provides information about canceling and modifying orders placed through different channels. It shows the order status at different stages of processing and whether the order can be modified or canceled at each stage, with orders only able to be modified before being picked up by the driver or delivered.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    10 views3 pages

    Cancel Orders

    Uploaded by

    Alex H
    This document provides information about canceling and modifying orders placed through different channels. It shows the order status at different stages of processing and whether the order can be modified or canceled at each stage, with orders only able to be modified before being picked up by the driver or delivered.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    CANCEL &

    MODIFY
    ORDERSWe are now able
    to see all the
    orders.
    And this will
    provide us the
    option to cancel
    and modify
    ORDERS

    1 OCC ORDER IS PLACED IN TMS

    HOW WAS
    PLACED? 2 SUS ORDER IS PLACED IN STORE


    3 APP
    App Guest
    ORDER IS PLACED IN APP

    4 WEB
    Guest / Account
    ORDER IS PLACED IN WEB
    ORDERS PROCESS STATUS MODIFY / CANCEL

    STATUS

    (DELIVERY) Order placed and


    Order Receive YES

    order available in SUS

    Cooking Completed Food is prepared YES

    Order is Modified Order Modified YES

    Order picked up by
    driver
    Out for delivery NO

    Order delivered/Driver
    Tagged in/ Order Order Complete NO ANY
    Cashed Out CHANGE IN
    ORDER WILL
    MODIFY
    DELIVERY
    TIME

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