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PAMANTASAN NG LUNGSOD NG MARIKINA

College of Business Administration


SECOND SEMESTER YEAR 2022-2023

BUSINESS
CORRESPONDENCE

SUBMITTED BY:

CADUA, FERNAND MARK L.

OABEL, SHIENA RAQUEL O.

SUBMITTED TO:
MRS. REBECCA B. CHAVEZ

JANUARY 30, 2023


4 TYPES OF MARKETING EMAIL

➢ EMAIL NEWS LETTER


➢ ACQUISITION EMAIL
➢ RENTENTION EMAIL
➢ PROMOTION EMAIL
TYPES OF BUSINESS CORRESPONDENCE

➢ BUSINESS LETTER

BUSINESS MEMO

BUSINESS FAXE

BUSINESS EMAIL
PURPOSE

➢ REQUESTING INFORMATION
➢ ORDERING SUPPLIES
➢ MAKING AND ANSWERING ENQUIRIES

Making Enquiries
Answering Enquiries
MAKING AND RESPONDING TO COMPLAINS

Making Complaints
Responding to Complaints
Promoting Product/Service
ACTIVITY

1. ERROR: D. venue in TBA

Principle Violated: Completeness

2. ERROR: C. staff

Principle Violated: Concreteness

3. ERROR: A. whether you like it or not

Principle Violated: Courtesy

4. ERROR: D. as soon as possible

Principle Violated: Consideration

5. ERROR: A. Carlo told

Principle Violated: Consideration

6. ERROR: D. put your request in writing

Principle Violated: Concreteness

7. ERROR: B. is

Principle Violated: Correctness

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