Professional Documents
Culture Documents
Topics
• Nature and scope of management services as a professional practice in accountancy
• Importance of analytical approach & process to MS practice
• MS Practice Standards
• MS Engagement Process
• Characteristics of MS engagements
• MS proposal letter
• MS engagement work program
• Billing clients in MS engagements
• Importance of MS practice in changing business environment
• Management services
• Advisory services
• Business advisory services
• Financial and advisory services
• The increasing complications in terms of customer behavior, demands, need and wants, whether discovered or created, have contributed to a great shift in managing
organizations.
Business organizations have gradually geared towards service orientation not just in terms of product quality but more in terms of processes- on how the service is delivered.
• Organizational structures, systems, and processes are redesigned to meet and beat competition, not to exist but to survive.
•Technological revolution has deeply influenced the way things are done in a society, organization and at individual levels
• Convenience & comfort became the major aspirations for technological innovations and improvements.
• Converging of markets globally has made business operations even more complex (EU, NAFTA, ASEAN, APEC)
World Trade Organization (WTO) has been playing a dominant role in integrating tariff, trade and services among its member countries.
Tariff rates are envisioned to be eliminated in the coming years by gradual reduction in rates over a period of time.
Professional and technical services are now in stage of unification where MRA (mutual recognition agreements) among member nations are starting to be in place.
International trade is expected to be more fluid and free flowing.
• The intensity of meeting business survival and beating competition led managers to improve their processes
• Because of this, advisory/consulting services are in high demand
Management Advisory Services- practice of accounting concerned with providing advice and technical assistance to help management improve the use of resources in achieving
organizational goals. It primarily serves the needs of top management
Advisor or consultant- the CPA who practices MAS work
The manager as the MS client
• Management is entrusted with organizational resources to make wealth.
Governance- being the duty of the BOD, is engaged in setting the strategic goals and policies of the enterprise.
• Management puts in the structure, develops operating standards or systems and executes plans to achieve firm goals
• Manager or Management Team is entrusted to increase the wealth of the business
• Management is facing inherent & uncontrollable risks
• Management is always involved in decision-making activities
In these activities, management may get the services of independent professional advisor.
MAS engagements
• Full scope engagements – covers all 7 phases of the analytical approach and process
• Special study engagements – involve only the first 5 phases of the analytical approach and process
Role of Consultant – limited to that of an advisor; in the implementation stage, his role is merely to provide technical assistance
Role of Client – supply pertinent information and make the decision on the case
Areas of MS Practice
• Operational advice - counseling management in its analysis, planning, organizing, operating, and controlling functions.
• Special studies - conducting special studies, proposing plans and programs and providing guidance and technical assistance in their implementation.
• Organizational analysis - reviewing and suggesting improvement of policies, procedures, systems, methods, and organizational relationships.
• Innovations - introducing new approaches, methods, techniques, and concepts to management.
Objectivity - to not allow bias, conflict of interest or undue influence of others to override professional or business judgments
- information should be truthful & verifiable
- state of mind, a quality that lends value to a member’s services.
- distinguishing feature of the profession
- practicing the principle of balance and the pursuit of truth
- information strictly held confidential
- inward-outward process
Professional competence and due care - to maintain professional knowledge and skill at the level required to ensure that a client or employer receives competent
professional services based on current developments in practice, legislation and techniques and act diligently and in accordance with applicable technical and
professional standards.
- due care, competence, diligence
Professional competence- practitioner’s technical qualifications
- intelligence, expertise, and required skills acquired through formal and programmed training and through non-programmed and non-formal experiences
as well
Competence- process applied in an engagement and is paramount in the practitioner’s work.
Due professional care- exercise competence and utmost care from the date the engagement is being negotiated with the client.
- requires professional integrity
- diligence and appropriate attention carrying an assignment
Confidentiality - to respect the confidentiality of information acquired as a result of professional and business relationships and, therefore, not disclose any such information to
third parties without proper and specific authority, unless there is a legal or professional right or duty to disclose, nor use the information for the personal advantage of the
professional accountant or third parties.
Professional behavior - to comply with relevant laws and regulations and avoid any action that discredits the profession.
- act in a manner consistent with the good reputation
MAS engagement negotiation- involves preliminary discussions with the client to determine whether the proposed engagement should be pursued to reacjh a common
understanding
MS Engagement Process
Engagement Negotiation
It involves preliminary discussions with the client to determine whether the proposed engagement should be pursued to reach a common understanding with the client about
the engagement.
Engagement Planning
A work program should be developed.
It serves as the basis for scheduling and assigning tasks, controlling the engagement projects, preparing project progress report, reviewing and evaluating the project, and
billing the client.
It also includes engagement objectives and scope of work, engagement approach, breakdown of tasks/activities to be performed, staffing requirements and assignment of
tasks to the team members, and schedule of activities.
Engagement Execution
This stage involves data gathering and data analysis.
Data gathering - the process of collecting sufficient relevant information about the engagement problem which includes identifying the data to be collected, locating the
sources of the data needed, and documenting the said data and the process of gathering it.
Data analysis - the systematic and logical evaluation of information in view of developing and recommending a course of the action at the end, in relation with the problem
being studied.
Implementation of Recommendation
The advisor's participation is limited on providing technical advice and assistance to the client to maintain objectivity. The following recommendations should also be
considered:
Client understanding.
Client decision.
Client expertise.
Client ability to maintain the new set-up.
Engagement Evaluation
It is done to assess the quality of the work and make any improvements or refinements in work quality for future engagements.
The engagement should be evaluated in terms of client's level of satisfaction in achieving the engagement objectives.
Post-engagement Follow-up
It is made after a sufficient amount of time has elapsed to ensure that the systems, procedures, and other recommendations implemented by the client are executed as
designed.
Post- engagement follow-up is also done to make the necessary modifications or corrections that may arise from difficulties encountered due to misunderstanding of
instructions or other factors not foreseen during the implementation stage.
Characteristics of an MS engagement
Service is for management
Involves problem solving
Scope is broad
Future orientation
Non-recurring
Highly-qualified staff
Diversity (involves varied assignments)
Human relations play a vital role in each engagement
Consultancy Fees
the costs of consultancy shall be computed based on the consultant's actual services plus a reasonable level of management fee.
Salaries or billing rates: overhead costs, social charges, management fee
Reimbursable costs: based on agreed fixed rate or agreed actual costs
Escalation
Methods of billing clients
Actual fees charges plus per diem basis
• flat or fixed fee basis
• Retainer fee basis
• Maximum fee basis
• Out-of-pocket expenses