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ISW0010.1177/0020872814527632International Social WorkSims et al.
Article i s w
David Sims
University of Greenwich, UK
Linda de Chenu
University of Hertfordshire, UK
Janet Williams
Sheffield Hallam University, UK
Abstract
This article discusses and evaluates the learning from a consultation with social work students in
respect of the Global Agenda for Social Work (GA). At the time the GA was being drafted it was
circulated widely for consultation. In the UK social work educators prepared a set of questions
for use with almost 400 students from six different universities. Responses revealed the GA
to be a valuable pedagogical tool, generating reflection on social work values, diversity, neo-
liberal agendas and international social work. The article analyses responses and suggests ideas
for further use of the GA in social work education.
Keywords
Global Agenda for Social Work, neo-liberalism, radical pedagogy, social justice, social work
education
Introduction
When consultation regarding the Global Agenda (GA) began in 2009 it appeared to offer the
prospect of a stronger voice for social work both in the UK and internationally. From discussions
at the IASSW Board (International Association of Schools of Social Work) it was taken to the UK
Social Work Education International committee where members (social work educators in
Corresponding author:
David Sims, University of Greenwich, Avery Hill Road, Eltham, London SE9 2UG, UK.
Email: d.sims@gre.ac.uk
Sims et al. 361
UK universities) undertook to develop a project to use the draft GA with students. The aim was to
test students’ level of interest in international social work, to extend and develop student learning
regarding international issues and to engage students themselves in the consultation. This article
will focus on the learning and outcomes from this project in the UK which aimed to develop and
extend pedagogical practice in respect of international social work.
The article will analyse how the project connected local social work practice to the initial GA
themes: social and economic inequalities within countries and between regions; dignity and worth
of the person; environmental sustainability; and the importance of human relationships. The pro-
ject commenced with the development of a set of questions and statements to stimulate discussion
with social work students in a variety of teaching sessions in six different UK universities, leading
up to World Social Work Day in 2011. The results were then presented at a national conference to
promote awareness of the GA. The decision of the UK International Committee to focus on the GA
also triggered collaborative action in the UK with the British Association of Social Workers and
other national campaigning groups.
The article will explore the methods used during the consultation and provide an analysis of the
students’ responses. These highlight the opportunity the GA presented for influencing the learning
of students. Following this, there will be a discussion of the experience of using the GA as a means
of generating critical discourse within social work education. Finally, the article will explore ideas
for using the GA as a tool for good pedagogical practice in social work and suggestions will be
made for using the questions and other activities to enhance students’ awareness of and knowledge
about international social work.
overseas. Groups comprised both undergraduate and postgraduate students the majority of whom
were on social work qualifying programmes. Each university determined the membership, timing
and size of the groups. Dependent on their different curricula and circumstances the aim was that
the consultation should take place around the time of International Social Work Day in 2011 and in
time for feedback to be sent to the IASSW.
Once the questions had been used, social work educators from the different universities recorded
the outcomes and sent them to two members of the committee, who collated and analysed them
thematically. The records were transcribed from flipcharts, from the questions which had been
circulated in groups and from the analysis by the educators leading the groups.
If you are coming to help me, you are wasting your time. But if you are coming because your liberation is
bound with mine, then let us work together. (Extracted from a poem by an Aborigine woman; draft Global
Agenda, IASSW, ICSW and IFSW, 2010)
This quotation from a member of an indigenous ‘first nation’ community provided an excellent
opportunity to support students to use the consultation to reflect upon working together with ser-
vice users. They were asked to interpret what this might mean for a social worker in their local
practice. Conversations which emerged were reported by educators from the different universities
to be rich, reflective and analytical. Key themes emerged from the responses as follows.
Coming from a member of a community which had been subject to colonial oppression the quota-
tion was a powerful opportunity for the groups to consider the values that would inform their
practice.
Liberation and rights for individuals: Working for the collective/society as a whole
and not just the individual
In the UK context in particular, social work has been criticized for its individualized role and pre-
dominant emphasis on assessment. The development of care management in the 1990s has been
said to have moved social work away from the idea community work (Jones et al., 2007). In the
groups a strong sense of solidarity was expressed by some participants. Many groups felt that
social work was not just about supporting individuals (although it currently appeared to be the
dominant UK paradigm) but was about the overall welfare and improvement of society. The quota-
tion suggested a mutual desire for social justice. Through empathy social workers could show
individual service users that sometimes their problems were not uniquely theirs but related to
global or society problems. Participants identified that social workers often work with people who
are powerless in the political situation in which they live. Social justice was seen as a key issue for
social work, concerning liberation, empowerment and equal rights. Importantly, justice has been
identified as one of the nine capabilities social workers must strive to achieve in the new Professional
Capability Framework in England (College of Social Work, 2012).
Some participants felt that people needed to come together on a larger level to fight injustice and
inequalities through social work helping groups of people not just individuals. There was strength
in more than one voice. Liberation was considered to be about having and getting a voice and being
heard and understood. Two participants from different universities discussed this in relation to the
‘politics of aid’ which can be driven by powerful nations, whereby wealthier governments create
and sustain dependency which ‘keeps people in their place’.
These ideas clearly demonstrated the capacity of the GA to spark discussion about some of the
political and structural issues in social work, enabling social work students to reflect upon the big-
ger issues which impact on local practice. Many social workers are also members of the working
class or minority ethnic groups with shared experiences of discrimination and were able to connect
to these ideas on a personal level.
Sims et al. 365
First, the students emphasized that the growth of migration was linked to global inequalities and
oppression, yet within the UK migrants then experienced further discrimination, exclusion and
inequalities which needed to be recognized by social workers. These included the negative impacts
on their health and well-being leading to health inequalities. It was suggested that this increase in
inequalities could lead to local and global conflict.
There was concern regarding the effects on migrants of government cuts during the recession
and the subsequently reduced social work support for migrants. There was an argument that there
were not enough social workers to support asylum seekers in particular, and that resources and
services were being reduced at a time just when an increasing number of migrants were presenting
with needs. It was suggested that the problems of migrants were misunderstood by social workers,
their needs were not met and they experienced discrimination and oppression.
Students were concerned about growing inequalities in social care provision and it was argued
that the local privatization of social care and the government ‘cuts’ led to inequalities of social care
provision which were then implemented by social workers. Social workers were paradoxically
involved in policies implementing inequalities. Based on their practice experience the students
argued that policy changes leading to more privatized and individualized services had produced
variable levels of services and a ‘postcode lottery’. Students reported that they were increasingly
finding that services were finance-led and a minimum level was imposed for everyone regardless
of need, exacerbated by the cuts particularly in the voluntary sector, and Children’s Services were
becoming more ‘punitive’ than ‘preventative’. Social care cuts then led to further inequalities as
low paid foster carers, for example, would be paid even less which would increase inequalities of
pay for women.
The introduction of increased student fees for social work qualifications was also seen as adding
to inequality in education with the effect that social work will become more of a middle-class pro-
fession as access to university education will be harder for many poorer groups.
Local cuts in services such as housing and increased unemployment, which students were
witnessing in practice, would add to inequalities, marginalization and social injustices. Students
argued that just as wealth inequalities were increasing with low wages and rising inflation,
homelessness and overcrowding, the government appeared to be making the poorer more poor,
reducing benefits, causing unemployment, and increasing student fees. It was argued that
resource constraints, individualistic modes of thinking and approaches, lack of awareness and a
tendency to pass this off as part of the recession hindered supportive social work interventions
locally.
Overall it was suggested that social work needed to meet different cultural needs holistically by
addressing the range of interconnected needs experienced by migrants. Social work to prevent
health and well-being inequalities, particularly those experienced by migrants, should be included
in the GA. In order to advocate for equalities social work education needed more focus on support-
ing group cohesion and collective/group work approaches to defend/argue for service provision in
social care.
Groups identified similar areas of professional ethics and values as those discussed in response
to the earlier quotation. These included the need for social workers to promote human rights and
adhere to essential values of respect, treating people in a person centred way, with acceptance,
empathy and non-judgmentalism. Some participants commented that there were conflicts in respect
of ethics and values in terms of some legislation (for example, where minority ethnic groups were
not entitled to asylum/benefits) and that oppressive laws needed to be challenged. It was also
observed that values and norms differed according to culture and that a multicultural approach was
needed linked to cultural competence in social workers. Diversity needed to be respected and gov-
ernments had a protective role (e.g. in respect of human trafficking).
Discrimination and oppression were important elements in the responses. It was felt that people
seeking support should not be blamed for their situation (or their ‘weakness’ as an individual) and
the structural aspect of discrimination needed to be recognized and acknowledged. In the consulta-
tion there were discussions about marginal groups such as prisoners and older people and the
injustices which can impact on them (voting rights and age related assessments, for example) about
which there was not always a clear consensus. It was also noted that ‘needs led’ assessments were
important so that not everyone was treated the same but according to their need, recognizing diver-
sity. Many participants felt that anti-oppressive and anti-discriminatory practice were key aspects
of social work practice.
Factors which could impede the promotion of the dignity and worth of the person were identi-
fied by two of the groups. These included too much focus on paperwork and procedures, heavy
workloads, a ‘tick box’ culture and a lack of knowledge. In addition there were organizational/
political constraints, the abuse or misuse of power and a lack of access to resources. Local situa-
tions could be improved in respect of this area of the GA, improving awareness of what was avail-
able and through giving service users feedback through review and evaluation of work done
together. As one group commented: ‘Doing nothing is as dangerous as imposing our own values/
opinions.’
were more able to cope with adversity. Such involvement could promote a sense of worth, reduce
distress, improve well-being and promote social mobility so that people are able to borrow and
provide for themselves. It was thought that such involvement also promoted dialogue between
people on how to meet their needs and supported social cohesion.
In terms of the skills needed to promote sustainability, the students identified skills of anti-
discriminatory and anti-oppressive practice, awareness of diverse communities and cultural under-
standing, and skills of empowerment and communication. Working with individual service users to
help them manage and offer advocacy were also seen as important in supporting sustainable com-
munities. It was also suggested that social workers could visit service users during disasters and
support the community. Further skills of partnership work, and of using research and evidence
based practice, were suggested in supporting community sustainability. Social work also needed to
be locally based to do ‘patch’ work with local communities and to make links with global cam-
paigns concerned with sustainability. It was argued that social work needed to lose its managerial
approach and performance targets and spend more time in local communities. A challenging point
from the students was that social work practice itself should be examined for its effect on the local
and global environment.
opportunity for students to ‘contextualize’ these local changes and make links to forms of globali-
zation such as the global financial crisis and the globalization of neo-liberalism which argues for a
small state (Deacon, 2007).
The direct introduction of the GA consultation into the educational setting triggered a number
of processes and it is argued that these processes enabled students to practise ‘international’ social
work. It is also argued that the introduction of the GA can contribute to a ‘radical pedagogy’ in
social work education as it engaged students in questioning dominant values (de Maria, 1992) in a
number of ways.
First, it engaged students in a critical group dialogue that placed local issues in a global context
and in proposing actions to respond to issues such as global and local inequality, particularly as
these affected migrants. The groups produced new shared knowledge in the links they made. This
could be described as developing a critical consciousness (Reisch and Jani, 2012) of how powerful
global causes are linked to local practice, challenging the neo-liberal emphasis on individual causes
and the associated demonization of welfare recipients in the UK. This demonstrated that at the
local level the GA paradigm can empower practitioners and students in contextualizing emergent
local issues, which is a crucial process in the development of international social work (Hugman,
2010). This global context as defining international social work is emphasized by Harrison and
Melville (2010) who argue that ‘global factors are implicated in local manifestations of social
conditions, which in turn shape domestic social work practices’ (p. 30).
A constant theme in the discussions from the UK focused on the detrimental effects of neo-
liberalism and marketization in tunnelling social work interventions into managerially regulated
work with individuals (Jones et al., 2007). The discussions highlighted that for social work to address
the local issues, group and community work skills need to be emphasized to support social capital and
sustainable communities in order for local social work to promote equalities, social justice and well-
being. This concurs with Hugman’s (2010: 69) view that to be international the role of social work
needs to be ‘broadened’ to utilize a full range of roles to support the UN Millennium Development
Goals, which informed the GA. It can thus be argued that the GA reinforces values supporting a wider
range of interventions than those highlighted by, for example, the UK neo-liberal context.
Second, an important aspect of the project was that a process took place whereby students con-
tributed with their feedback to the final draft of the GA. Hence they were participating in a policy
process as part of a policy public thereby increasing public debate on policy issues and adding to
the democratic process. Midgely (2007) argues that particularly in the context of globalization
social workers should become more politically active in contributing to the debates of international
organizations. Gal and Weiss-Gal (2013: 196) categorize this as social work policy practice through
a ‘recruitment network’ of social work organizations.
Third, through the GA project students were exposed to the organizational policy-making
processes at local, national and international levels of policy-making. Hugman (2010: 87) sug-
gests that social workers need to work ‘according to context’ and in addressing contextual fac-
tors an understanding of organizations and associated skills is important. Through the project
students were introduced to the international social work organizations and their structures, how
these co-operated internationally to produce the GA and also how these organizations relate to
the UN. Organizational learning also took place at a national level as the project group devel-
oped links with BASW and SWHIN in a national ‘GA Action Group’ and went on to present the
GA to the national parliament in 2012 and 2013. These processes were fed back to student
groups, and in 2013 a small group of the UK students participated in the parliamentary event.
Hence, students had the opportunity to learn about the relationships between organizations at a
national level.
370 International Social Work 57(4)
Fourth, by educators introducing the global context of social work, students were enabled to
practise as ‘international social workers’ through participating in the GA (Payne and Askeland,
2008) in addition to the international practice associated with the international context of social
work (Harrison and Melville, 2010). Hugman (2010: 155) concludes that there are a number of
different ways to practise as an international social worker, including ‘working with international
organisations’ and engaging in ‘practice that addresses local issues which originate in globalized
social systems’. Furthermore, as the international dialogue has progressed students have been able
to compare welfare responses in other countries to the UK, supporting an awareness of how social
work is socially constructed and how it can be changed.
Finally, it can be argued that the educators opened up an opportunity for social work students
to develop their involvement in policy practice along a ‘citizens–professional continuum’
which Gal and Weiss-Gal (2013) suggest is an important role of social work educators in sup-
porting social work policy practice. It is important to empower students by enabling access to
forums where they can engage as professionals and citizens to discuss issues relevant to social
work. As a ‘social movement’ social work practice translates the issues engaged with in every-
day practice to wider concerns and the GA offers a framework for this. The project took place
across six universities and involved a large number of students and it could be argued that this
constituted the beginnings of a ‘social movement’ in the UK context which can influence con-
textual debates.
• introduce the Global Agenda and the roles of the international organizations early in the first
year of the social work programme. The existence of these may well not be known to new
students and they can be made aware that social work goes well beyond the ‘local’;
• as a part of learning about social work values early in the programme, provide workshop in
which students reflect upon their own cultural diversity/heritage and identify their own con-
nections with other cultures, traditions and countries (using a world map can be very useful
when doing this). Students can also be asked to present aspects of their own cultural knowl-
edge or heritage to each other in small groups;
• develop a further workshop in which the primary quotation is used. As can be seen earlier in
this article, a rich source of discussion emerges from this. Link discussions of policy and
practice to ideas about the neo-liberal agenda and to the Professional Capabilities Framework
domain rights, justice and economic well-being (College of Social Work, 2012);
Sims et al. 371
• later in the programme revisit the GA and highlight its four areas for development, using
some of the questions to develop more in-depth discussion about the GA role in promoting
a collective understanding and identity in social work. It is best to be selective in which
questions to use as time is needed in which to develop the discussions;
• the GA can also be used where overseas students or lecturers attend or teach on UK courses
or vice versa (e.g. on Erasmus schemes);
• use nominal group technique to achieve maximum exchange of individual and collective
views about the role and potential of the GA to influence local practice;
• finally, use World Social Work Day as an opportunity to diverge from the set curriculum and
celebrate social work as an international profession.
Conclusions
The project discussed in this article arose uniquely from the work on formulating a global agenda.
The resulting student dialogue engaged readily with the social work purpose of supporting local
and global social justice. Through participating in the GA there was the opportunity to learn about
the international movement advocating for social justice overall. The discussion of sustainability
highlighted how the GA can also support ideas for local social workers to develop new practices
around sustainability and the person in their environment. Hugman (2010: 155) suggests that the
international practices of social work ‘must be regarded as contested sets of ideas and practices’
and are not straightforward. For example, Harrison and Melville argue that ‘social workers must
guard against dressing up imperial practices in new clothes by uncritically electing to intervene at
the global level’ (2010: 31) and a critical approach needs to ask questions of such tendencies in the
GA. Lavalette (2006) highlights that the UN, which has influenced the emergence of the GA, may
not be a benign organization in promoting international well-being because it is representing pow-
erful interests. Finally, an equally important dimension of the future use of the GA in social work
education is that it includes the direct participation of service users and carers.
Key results that emerged from the feedback and discussions with students showed them to be
politically and internationally minded, holding international perspectives on local inequalities, on
disadvantages experienced by migrants, and on the need to promote human rights and relationship
based social work. Students also asserted a need for more skills in empowering group and com-
munity work. The sessions drew on the international experiences of students reflecting on their
diversity whilst seeking at the same time to extend their global awareness and literacy.
Through their engagement in the consultation project on the GA both students and social work
educators have had a voice in the international policy process and the opportunity to reflect upon
how they might ‘think global and act local’ (Lawrence et al., 2009). This involvement can only
help to strengthen the identity of social work globally and perhaps help to explore the potential for
constructing an alternative international discourse which challenges both a global and local UK
manifestation of the neo-liberal agenda.
Acknowledgements
With acknowledgements to the members of the JUC SWEC International Committee who contributed to the
development of this Global Agenda project. In particular our thanks go to Chaitali Das at Queen’s University
Belfast, Surinder Guru at the University of Birmingham, Graeme Simpson at the University of Wolverhampton
and Hellmuth Weich at De Montfort University.
The six participating universities were the University of Greenwich, the University of Hertfordshire, Sheffield
Hallam University (with Tbilisi State University, Georgia), Queen’s University Belfast, the University of
Birmingham and the University of Wolverhampton.
372 International Social Work 57(4)
Funding
This research received no specific grant from any funding agency in the public, commercial, or not-for-profit
sectors.
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Author biographies
Dr David Sims is Professional Lead for Social Work, School of Health and Social Care, University of
Greenwich, London, UK.
Linda de Chenu is a senior lecturer in social work and social policy at the University of Hertfordshire, UK.
Janet Williams is Associate Lecturer (Principal Lecturer retired) at Sheffield Hallam University, UK.